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CT Skills Reviews 

292
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and assessors for their exceptional support, patience, and encouraging guidance, often going the extra mile to help learners achieve their goals. Reviewers frequently highlight the prompt response times and clear communication from their tutors, which significantly aided their learning journey and made the process straightforward. The overall user experience is described as positive, with well-structured courses and easily understandable content that effectively builds confidence and knowledge. However, some people mentioned experiencing issues with tutor responsiveness or the quality of guidance provided, leading to frustration with course content or administrative processes. A few other people also felt that communication was inconsistent, with different representatives not always familiar with their specific course or progress.

What people talk about most

Staff

People report positive experiences with staff, highlighting their supportive, encouraging, and understanding... See more

User experience

Customers had positive experiences with user experience, finding the learning process smooth, clear, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and guidance... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly guidance and professional... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and helpful replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An excellent course giving a detailed insight into children and young people’s mental health. I throughly enjoyed the course and once I started I couldn’t wait to start the next unit. My tutor marked... See more

Company replied

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the CT Skills Business start-up course. I have just finished the course and learnt so much, and feel confident now about beginning my start-up after learning how to write a bus... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more


Company details

  1. Career and Education Provider
  2. Apprenticeship Center
  3. Recruitment Service

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

292 reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(292)

109 reviews in the last 12 months

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Rated 5 out of 5 stars

HR Support level 3 review CT Skills

HR Support level 3

I received brilliant support throughout my apprenticeship with Jo Pickard! Jo is very friendly and passionate about what she does. Throughout the course she provided me with all the resources and there were never any dips in communication. Jo also supported me whilst completing my functional skills in maths.

CT skills also provided me with short courses along the way which were good fun. I got to learn new things and meet new people on other courses whilst I was completing my apprenticeship. It's been a pleasure working with Jo and CT skills and I would recommend them to anyone who is looking to start an apprenticeship.

13 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Danny,

Thank you for leaving such great feedback, Jo will be delighted!

All the best in your career.

Rated 2 out of 5 stars

Needs improvement.

CT skills is a wonderful free resource for everyone to upskill, but unfortunately its not fully developed. The assigned tutor never answers to the emails. One of my assessments was failed by mistake and only rectified when a different 'representative' called me to check in on my progress. Every time you talk to someone, its someone different and not familiar with the course. After being frustrated with it all, the best for me is to call it quits.
I have done lots of E-learning in my multiple careers and unfortunately this has been the most frustrating.
As far as free resources go, Google, Oxford and Cambridge have plenty of IT courses to offer. Best of luck to everyone learning new skills!

11 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Mara,

Thank you for raising this, it's not the experience we want our learners to have. A Manager from the Online Course team will reach out to you directly to discuss and find a resolution.

All the best, CT Skills

Rated 5 out of 5 stars

Exceptional Support and Enjoyable Learning Experience

I have just completed my Level 3 HR apprenticeship practical learning period with the fantastic support of my Trainer Assessor, Jo Pickard. Jo has been incredibly professional, knowledgeable, and motivating throughout. She made the course not only informative but also genuinely enjoyable, with her supportive approach and positive energy keeping me engaged every step of the way. The programme itself has been excellent, with regular monthly 1-1 meetings, fantastic resources, and content that has helped me develop hugely both professionally and personally. I can’t thank Jo enough for making the learning experience so valuable and enjoyable. Highly recommended! I am now about to start my EPA and I believe that Jo has set me up for success!

11 August 2025
Unprompted review
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Reply from CT Skills

Hi Ginny,

Thank you for your feedback, what a wonderful read! We'll pass this onto Jo.

All the in your career and your EPA!

Rated 5 out of 5 stars

Great experience doing my HR Support Level 3 qualification

I have had a great experience with CT Skills, completing my HR Support Level 3 qualification. Jo was my trainer and she was absolutely fantastic. She kept sessions fun, engaging, informative and prepared me really well for the end point assessment. I have just gone through gateway and feel ready and grateful for all Jo's knowledge and support throughout the training.

11 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Cicely,

Thank you for your feedback it's great to see, learning should definitely be fun!

All the best in your career.

Rated 5 out of 5 stars

Housing & Property Management

I have recently completed L3 Housing & Property Management, with Jo Green as my assessor.

The course content was broken down into manageable chunks, easily understandable, and the pace of work was just right. I felt well supported in my learning.

Jo was incredibly understanding when I had to take two breaks from learning due to some circumstances out of my control, she really allayed my fears when returning to study, and supported me to eventually reach a distinction (which I had not expected!) - thank you so much :)

11 August 2025
Unprompted review
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Reply from CT Skills

Hi Bonnie,

Thank you for your feedback it's really appreciated, and congratulations on your distinction!

All the best in your career.

Rated 5 out of 5 stars

Good informative course

Good informative course. Coach helpful, supportive. and helped me achieve quickly, due to my own workload.

6 August 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Theresa,

Thank you for your feedback it's appreciated and great to hear!

Best of luck in your career.

Rated 5 out of 5 stars

Good company

Good company, my assessor was really lovely and helpful during my apprenticeship, was always there when i needed her! Highly recommend

30 July 2025
Unprompted review
Rated 4 out of 5 stars

CT skills level 3 childcare

CT skills towards the end of my course was amazing my assessor was constantly on it and meetings were regular. However in the middle of my course I felt like a lost puppy my assessor at the start was not consistent and there was a period of time where I received no work. But my overall experience was positive my final assessor was brilliant and really supportive throughout completion. Donna was brilliant and I cant thank her enough for how much hard work she put in for me.

24 July 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Elle,

Sorry to hear that you didn't feel supported all the way through, but it's great to hear that overall experience was positive.

Best of luck in your career.

Rated 5 out of 5 stars

My assessor was incredible

My assessor was incredible. She helped me through all my course and was so understanding. My course has allowed me to become more confident in my work and my knowledge.

17 July 2025
Unprompted review
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Reply from CT Skills

Hi Libby,

What a wonderful read - thank you for sharing your feedback!

Best of luck in your career.

Rated 5 out of 5 stars

Counselling skills …

I really enjoyed my course and I had great support from my tutor Jayne. This is the first course I have done for a long time but getting back into studying has given me an incentive to do more.

16 July 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Veronica,

Thank you for such great feedback, and congratulations on completing your course - it's never too late to learn something new!

Best of luck in your career.

Rated 5 out of 5 stars

Fantastic

My trainer Ian Peal has been fantastic. Always supportive, super responsive and professional. I have really enjoyed working with him

16 July 2025
Unprompted review
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Reply from CT Skills

Hi Helen,

Thanks for your feedback, it's always great to read that our learners have received the support they needed!

Best of luck in your career.

Rated 4 out of 5 stars

Janet my tutor has been great

Janet my tutor has been great. She has helped me pass two courses now. Thank you :)

14 July 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hello,

Thank you for sharing your feedback, we appreciate it!

Best of luck in your career.

Rated 5 out of 5 stars

CT SKILLS NAIL IT

My tutor Craig Bennet, was fantastic. Always super professional, always helpful and very knowledgeable. Understood my special circumstances and supported me. Always happy to answer silly questions and address my fears especially during the EPA process as I was super nervous. Practice makes perfect and I felt well prepared when it came to my professional discussion. Thank you Craig for all your support and thank you CT Skills :)

11 July 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Debbie,

Thank you for leaving such fantastic feedback! It's great to know to received all the support that you needed to succeed.

Best of luck in your career.

Rated 5 out of 5 stars

I have had a very positive experience…

I have had a very positive experience with CT skills and will highly recommend this provider to others.
My assessor Donna has been amazing throughout my course, I would never have managed to get a distinction without her.
Donna is a kind, patient and punctual person with high knowledge and experience who has always believed in me and encouraged me.
I cannot put into words how thankful I am to Donna and all the team.
Thank you CT skills and especially to my amazing assessor Donna.

10 July 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Ina,

Thank you for your amazing feedback, it's so great to read!

We'll pass this to Donna, she'll be delighted.

All the best in your career.

Rated 5 out of 5 stars

Exceptional tutoring expertience

My tutor was Janet, whilst the technology was user friendly, it was the engagement and the depth of support provided by Janet that was exemplary.

17 June 2025
CT Skills logo

Reply from CT Skills

Hi Mel,

Thank you for your feedback, Janet is a star!

Best of luck in your career.

Rated 5 out of 5 stars

Great

Have just completed my 5th course with CT skills

4 July 2025
CT Skills logo

Reply from CT Skills

Hi Sarah,

Wow - your 5th course! That's some recommendation for the quality of our courses!

Best of luck in your career.

Rated 5 out of 5 stars

I’ve had Lucy as my assessor and she…

I’ve had Lucy as my assessor and she has been really helpful throughout my apprenticeship. Thank you !

7 July 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Bailey,

Thank you for your feedback, we'll share this with Lucy!

Best of luck in your career.

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