Ctgwindows Reviews 

64
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, professional, and helpful demeanor, making the entire process pleasant and efficient. Many people are delighted with the service provided, highlighting the efficiency and the excellent job done by the installation teams. Reviewers are particularly happy with the new doors and windows, noting the quality of the products and the meticulous installation. However, some customers experienced issues where windows did not fit the frames, leading to problems with sound and heat insulation, and sash windows getting stuck.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, expressing delight and excitement with the standard of... See more

Product

People report positive experiences with the product, with many expressing delight over their new windows and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andy came to install a new door. The job turned into a much more difficult installation than anyone expected. Andy went above and beyond in getting the problems sorted out and remained polite, friend... See more

Company replied

Rated 5 out of 5 stars

Really happy with our new windows and the service from CTG! Steve who came out to quote us was lovely and really helpful, showing us lots of great options which helped us to visualise what our windows... See more

Company replied

Rated 5 out of 5 stars

Gary & Scott fitted my new front & back doors, dealt with replacement glass in 1 window & readjusted a previously fitted patio door & they were a pleasure to have in my home. Fantastic & helpful fitte... See more

Company replied

Rated 5 out of 5 stars

Living by the coast most properties are subject to all weathers and I thought it necessary to replace my front door which had 20 years of Cornish weather chucked at it. Finding a local trader wa... See more

Company replied



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

64 reviews

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No recent history of asking for reviews

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4.6

All reviews

(64)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent all round

CTG windows in Hayle, Cornwall. From my first enquiry to the windows being fitted it was all as good an experience as you would hope for. Really nice chaps that did the fitting. Prices are more than competitive!
So it’s a 10/10 all round from us

5 April 2024
Unprompted review
Ctgwindows logo

Reply from Ctgwindows

Hi Annie, we really appreciate your review and look forward to working with you again in the future!!

Rated 5 out of 5 stars

Very good service from start to finish

Very good service from start to finish. The initial sales person was very helpful (without being pushy). The product was of good quality and we particularly love the front door. The door installation team were very good, despite it not being a straightforward job and made sure we were happy with everything. We had a few issues with the windows, but our calls to report these were treated with efficiency and courtesy, and the issues were quickly resolved leaving us feeling confident that the after sales service would be there if we need it in the future. Thank you to all the team.

3 July 2023
Unprompted review
Ctgwindows logo

Reply from Ctgwindows

Hi Tricia, thank you so much for your amazing review and kind comments!!!

Rated 5 out of 5 stars

A job well done

The whole job was carried out in a professional way from start to finish well done

7 February 2023
Unprompted review
Ctgwindows logo

Reply from Ctgwindows

Hi Trevor, thank you so much for your kind review!!!

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