CS MEGASTORE Reviews 82,190

TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

Nice, got an original Espressif esp32S3 Devkit1 N8R8, confirmed working so happy days. This place will be my default place to buy these now as they deliver what they say and in a timely manner :-)

Rated 4 out of 5 stars

I've did an online purchase for the item and got the problem that a pickup method can't be done by another party as likes DHL, and any other logistic services but they offered me to use GLS. They... See more

Rated 2 out of 5 stars

Bought a game from them thinking it'd show up within a week - the delivery date was a MONTH away. A month passes and when it doesn't arrive I decide to track it - it still says confirmed order! A mont... See more

Company replied

Rated 5 out of 5 stars

Good prices and a wide selection. Most of the time I check at CS Megastore before buying from anyone else, and they usually have a better price and chepear delivery.

Company details

  1. Warehouse store
  2. Electronics Store
  3. Kitchen Supply Store
  4. Perfume Store
  5. Plumbing Supply Store
  6. Toy Store

About CS MEGASTORE

Written by the company

CS MEGASTORE (formerly ComputerSalg) has been online since 1999 and is today one of the largest webshops in the Nordics in terms of product range. While the name has changed from ComputerSalg to CS MEGASTORE, it is still the same webshop, the same team, and the same service. With more than 2.8 million products, you can find everything from electronics and IT to home appliances, home & living, beauty, sports, office supplies, books, and much more.

What started as a small local store focused on computers and software has grown into a true megastore with MEGA amounts of tech, MEGA amounts of beauty, MEGA amounts for everyday life – and everything in between. The name change to CS MEGASTORE is a natural next step and better reflects the scale and variety we offer today.

From our modern 10,000 m² warehouse in Ringsted, Denmark, we process more than 90,000 orders every month. We continuously work on improving our logistics and packaging processes to ensure fast delivery and a reliable shopping experience.

Our customer service team is available on weekdays, and our high Trustpilot rating reflects our focus on service, availability, and reliability.

Same team. Same service. Just a name that matches the megastore we’ve grown into.

Contact info

4.2

Great

TrustScore 4 out of 5

82K reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 4 out of 5 stars

Slow customer service

Update:
They sent me a replacement item. Although the process took some time, I understand that these things happen and appreciate their effort to resolve the issue.

The delivery was fast, but I received a damaged item. I contacted customer support once I received the package that was two days ago and still haven’t received a response. I’m really disappointed.

27 January 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review, and we’re sorry to hear about this experience.

We apologise for the slow response time. I can see that your case has now been handled, and since the item was unfortunately damaged during transport, we arranged a brand new replacement product, which has already been delivered to you.

Kind regards,
Tea

Rated 5 out of 5 stars

This is a very trusted website for me

This is a very trusted website for me. I bought many items on this website. The prices are unbelievably reasonable. Perfect delivery time but the delivery time can take a bit longer if the item has to pick from their main storage and purchase can be cancelled anytime before they ship items to you. I strongly recommend this web site.

28 January 2026
Unprompted review
Rated 2 out of 5 stars

Don't order items in remote storage

I order twice items that are in remote storage, and they both showed that they will come in a week. After that week I was getting emails every day that the delivery was postponed by a day. In both cases I had to cancel the order and order from a different store. If delivery from remote storage takes longer the company should be transparent about it

15 January 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We’re very sorry to hear that your experience gave you this impression, and we completely understand how frustrating repeated delivery delays can be.

However, we would like to clarify that according to our records, both of your orders were shipped and delivered to you, although unfortunately later than initially expected – and we sincerely apologise for those delays.

Kind regards
Tea

Rated 5 out of 5 stars

All good

All good. The item arrived a bit later than originally planned, and it seemed to be due to the warehouse forgetting to put it in the mail; it took an email to night then

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a vinyl record player from…

I ordered a vinyl record player from this store, and everything went very well. The item was delivered quickly and exactly as described. I'd also like to point out the good price compared to similar stores. I'm very impressed with the purchase.

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Worst store you could purchase from

Worst store you could purchase from. I have ordered a perfume for a month now and it didn't arrive. Everyday they give notification that it will be delayed.

Stay a way from this store. Really the worst experience.

14 January 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

As we explained to you, unfortunately there had been problems procuring the perfume you requested. We had our buyer place an order with a different supplier, but that unfortunately did not help.
We are very sorry about this and apologise for the inconvenience.

Regards
Jannick

Rated 1 out of 5 stars

Different model between website and what they sell

I ordered a graphic card (ASUS VGA 16GB RX9070XT PRIME OC 3xDP/HDMI PRIME-RX9070XT-O16G) and paid for it, in the email confirmation I received information that I ordered (VGA PCIE16 RX9060XT 16GB GDDR6 PRIME-RX9060XT-O16G ASUS), a card that is completely different. Website shows what I wanted to order 100%. I tried to call them during their opening hours and there was no answer. I canceled the order and have to now wait 30 days to receive money back. Worst experience with an online shop. Not recommend.

And it's not a first time. I order a TV one year ago and they didn't send any confirmation that the order has been made. I had to call them and ask for a email confirmation to be sent to make sure I wasn't scammed.

12 January 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry for this experience. The mismatch between the product shown on the website and the item information in the order confirmation is not acceptable. I cannot say exactly why this happened, but the issue has been reported internally to ensure it does not occur again.

Regarding the refund: when an order is cancelled, we immediately delete the order and release the payment from our side. The information about up to 30 days relates to bank rules for how long a reserved amount may be held by the bank, even after it has been released by us. We can see, however, that the reservation has already been released in your case.

We also regret to hear about your previous experience. This is certainly not the impression we want to leave, and your feedback is taken seriously.

Kind regards
Tea

Rated 1 out of 5 stars

Disappointed The dispcription of the item was wrong…

The dispcription of the item was wrong so I got the wrong order.
Now I'm dealing with order return on my own expenses.

9 January 2026
Unprompted review
CS MEGASTORE logo

Reply from CS MEGASTORE

Thank you for your review.

We are very sorry to hear about your experience. If the item description was incorrect, this is of course our responsibility, and you should not have to cover any return costs.

Unfortunately, based on the information in your review, we are unable to identify your order. Please update your review with your order number, or contact our customer service directly, so we can look into the matter and resolve it properly.

Kind regards
Tea

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