Unfortunately we had to cancel a £7000 cruise at the last minute because of a cancer diagnosis. Our initial contact was efficient and helpful, explaining the information we needed to provide and the... See more
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CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.
1st Floor Gail House, ME15 6NB, Maidstone, United Kingdom
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service and helpful staff. Competitive pricing
Fantastic experience, travel insurance as it should be. Fit to fly basis is first class, as it should be
Very helpful call handler and excellent price
The CSIS insurance policies for those 60+ and/or with health issues are straightforward, unambiguous and much cheaper than the competitors ( AllClear - rubbish).
Great customer service / knowledgable staff and competitive pricing
When we called they were so helpful and understanding. The website is very easy to use, just need to read and take time.
Really impressed with cover offered and assistance given to my query. I would recommend this company without hesitation.
Amy answered all my questions and came back to me as agreed. She was polite and helpful. Now have my car insurance with you.
Spoke to Amy before christmas who gave me a quote and was very knowledgeable and helpful. Was happy with quote price.
And took out the quote on 8th and surprisingly quote had gone down a bit so very happy
Very easy to deal with, understood our requirements and organised a policy straight away
Would recommend

Reply from Civil Service Insurance Society
Good to get insurance without long winded health questions. Just need to be fit to travel. Winter sports and cruises covered. As you age it gets more expensive to get cover, so a one price year long policy is great.
Easy to arrange travel insurance via email. Was attracted to this product as I didn't have to list pre existing conditions and there is no age limit providing a policy is held before the age of 80.
Would recommend.
Home insurance online app effective and easy to use.
Then phoned and agent was informative, helpful and pleasant. We took out a policy.
The service and help I received was excellent in getting my travel insurance sorted quickly.
Really helpful and competent staff who were fully conversant with their product and provided good advice. The policy offered was extremely competitive and met our needs perfectly. The whole process was completed quickly and efficiently with minimal fuss or bureaucracy.
Good cover & so easy to arrange, even over a weekend.
Looking for Travel Insurance and contacted CSIS. very easy to set up on liner. Terrific price for a great product
It was my first time using them and found
them helpful and was easy to acquire
Easily sorted out over the phone, without fuss. We liked the feature that we did not have to go through the tedium of health questionnaires.
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