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albert & eddie travel insurance Reviews 776

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding policies significantly cheaper than those from other providers, even for complex medical conditions. People also highlight the ease of the entire process, from obtaining quotes to completing applications, noting the user-friendly website and efficient service. The staff is frequently commended for being polite, helpful, and patient, especially when dealing with detailed medical inquiries. However, some customers also noted that the online form can be laborious due to the extensive medical questions. A few people mentioned difficulty editing incorrect entries on the website, requiring them to restart the entire application.

What people talk about most

Price

Customers had positive experiences with price, consistently finding competitive and reasonable quotes. Many... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the helpfulness and... See more

User experience

People report positive experiences with the user experience. Customers found the website easy to navigate and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Website

Consumers find the website experience to be positive. Many reviewers highlight the ease of use, with comments... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time w... See more

Rated 5 out of 5 stars

A company that will cover someone who has had cancer, but not at the exorbitant rate other companies, want to charge, even if they will cover you at all. I haven't had to make a claim, so unable to co... See more

Rated 5 out of 5 stars

Nice lady on the phone , as usual was very laborious making sure i put all our ailments in .reasonable price. I will be passing your number on to my local maggie unit at christi hospital for other can... See more

Rated 5 out of 5 stars

Although I needed to input quite a bit of information, the website was easy to navigate. It was worth the effort though, as the quotes I received were far lower than going directly to the individusl w... See more


Company details

  1. Travel Insurance Company
  2. Insurance Company

About albert & eddie travel insurance

Written by the company

we’re albert & eddie and we’re fairly new on the scene. we say ‘fairly’ because while our revolutionary smart comparison tool launched in 2023, our team has actually been working in the insurance industry for well over 26 years. pretty long, right? albert & eddie compare's our trusted brands to bring you the cover that matches your needs. the range of our insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.

Why choose albert & eddie?

Written by the company

Our aim is to close the gap between expectations and reality using;
Simplicity: travel insurance is complex, we’ve made it simple. Personalisation: our step by step quote process gives you the right cover. Innovation: smart technology but with good old fashioned service. Intelligence: giving you all the information so you can make the right choice.
Save 15% when you book online
Enjoy a fantastic 15% saving on your purchase when you shop with us online (vs our customer service prices). The discount is automatically applied so you can be sure that the price you see is the price you pay.
Cover starts from under £10
Using our smart technology, we remove the risk of seeing too many options, and can then offer you products based on your individual needs and requirements ultimately leading to better claims outcomes and increased overall customer satisfaction.
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

why choose us?

we've broken down the complexities and scrapped the insurance jargon

albert & eddie compare's our trusted brands to bring you the cover that matches your needs. our range of insurance brands means that no matter what type of product you’re looking for, one of our brands is likely to offer the cover you require.

Contact info

albert & eddie Travel Insurance

Cover starts from under £10 – get your quote now

4.7

Excellent

TrustScore 4.5 out of 5

776 reviews

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Rated 5 out of 5 stars

Outstanding value

Although I needed to input quite a bit of information, the website was easy to navigate. It was worth the effort though, as the quotes I received were far lower than going directly to the individusl websites

22 April 2026
Rated 5 out of 5 stars

Along winded Form but worth the effort…

Along winded Form but worth the effort if you have various medical issues as they do ask a lot of info. You can always call them if you have an issue completing the Form. Prices are competitve time will tell regarding their claim service, hopefully not required.

18 April 2026
Rated 5 out of 5 stars

A company that will covers a cancer free traveler!

A company that will cover someone who has had cancer, but not at the exorbitant rate other companies, want to charge, even if they will cover you at all. I haven't had to make a claim, so unable to comment on that. The online questions were clear to anwser.

15 April 2026
Rated 5 out of 5 stars

Reasonable price

Nice lady on the phone , as usual was very laborious making sure i put all our ailments in .reasonable price. I will be passing your number on to my local maggie unit at christi hospital for other cancer patients.of course proof in the pudding will be If we have to make a claim.

10 March 2026
Rated 2 out of 5 stars

I requested Europe. Spain was excluded - why?

I requested Europe.
When policy came through it stated Spain was not included. Spain I believe is in Europe...
It took several email exchanges to rectify this stupidity

25 February 2026
albert & eddie travel insurance logo

Reply from albert & eddie travel insurance

Hi Roger,

Thank you for taking the time to leave us a review and I am sorry to learn of the confusion caused by the destination on your policy.

We have sent you an email to discuss this further.

Kind regards,

Claire
Albert&Eddie Team

Rated 5 out of 5 stars

A friend of ours had numerous problems…

A friend of ours had numerous problems getting holiday insurance for his globetrotting activities , on his travels a fellow passenger mentioned Albert & Eddie to him and he has been happy ever since. I am the very same , after his recommendation I too got insurance with Albert& Eddie , a pleasure to deal with , even with several health declarations my quote was very sensible in price , the ease of purchasing on line and the service was great , I am very happy with my insurance and if I do more travelling I will definitely go to Albert & Eddie again in the future .

25 February 2026

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