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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the website easy to navigate and appreciated the quick transactions, feeling that the platform was safe and reliable. Reviewers frequently highlighted the support team as fast and helpful, often resolving issues efficiently. Some users also praised the site for its fairness and good trading system, noting that withdrawals were generally quick. However, some people were dissatisfied with the customer service, reporting vague responses and a lack of direct answers to their questions. A number of customers also experienced significant issues with payments and withdrawals, including difficulties with account access or fund processing. There were also mentions of problems with the website's functionality, such as pages continuously loading or difficulties completing certain actions.

What people talk about most

Website

Reviewers highlight ambiguous aspects of the website. While some customers praise it as a good gambling... See more

Customer service

Customers consistently note ambiguous experiences with customer service. While many reviewers praise the... See more

Payment

Consumers find payment to be ambiguous, with many reporting issues with withdrawals and unexpected balance... See more

Response time

Customers experienced significant frustration with response times. Many reported being kept waiting for days,... See more

Product

Users describe ambiguous interactions with the product. Some customers report issues with higher market... See more

Staff

Reviewers highlight positive aspects of staff. Customers praise the professionalism and efficiency of the... See more

Based on these reviews

Rated 5 out of 5 stars

Playing here occasionally since 2016, I've had many decent runs and some bad. The games actually play like they are fair. Unlike many other sites I've played on which feel impossible to win on... See more

Company replied

Rated 5 out of 5 stars

I deposited around 500USD, tried withdrawing 1.2k... cancelled 2 times.. then I went here, and I was scared of my funds... but when I tried withdrawing third time, everything went through..whole ether... See more

Company replied

Rated 5 out of 5 stars

I'm using this site since the very beginning (2013) for many reasons of trading CS items, selling, and more. Even if sometimes i had some technical issues or i didnt understood somthing, Support t... See more

Company replied

Rated 5 out of 5 stars

Just started playing here a few days ago, very smooth and enjoyable experience. Support team replies fast + Withdraws are very fast too.

Company replied


Company details

  1. Video Game Store
  2. Gambling Service

Information provided by various external sources

The Project CSGOFAST.COM is a Service for Counter-Strike: Global Offensive players. Right here everyone can try his luck and get awesome skins.


Contact info

3.3

Average

TrustScore 3.5 out of 5

841 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Basically got scammed

Deposited a skin worth 150£, ran the balance up to 1500 credits, worth around 900£ and they wouldnt let me withdraw. live chat kept stalling until the trade hold period ended so i couldnt get my knife back, then started asking for multiple photos of my id and me stood in front of my pc which i sent, then they wouldnt let me withdraw and kept requesting more info. i then rage gambled it all away. 0/10 do not use this site lol, infact dont gamble skins at all crypto casinos exist for a reason. im also 99% sure they have bots playing on their website to make it look more active than it is

20 December 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform. We're doing our best to ensure that our withdrawal system is convenient, transparent and fast - users can choose from a variety of withdrawal methods and the whole process is then handled by an automatic system, to make it lightning fast. We never intend to stall the users in any way.

If there was a need for additional confirmation in order to comply with the KYC principles, then the Support Team always informs you about all the details. It's important to note that this procedure might take some time and if you haven't provided all the necessary information needed for the KYC verification, it would not be possible to complete it, unfortunately. Also, we do not use bots as we have a large and active user base and our CS 2 skin marketplace is based on a P2P system.

Our Support team is working 24/7, and you can always contact them back regarding any issues you mentioned and request additional clarifications if you found the initial response unsatisfactory.

Rated 1 out of 5 stars

THIS IS A SCAM !!!

After my deposit 60€, I played double 2 Times all in and wanted to withdraw. I asked and they said need for KYC Verification on november 15, we are now 19 december and still telling me to wait. I contacted them via mail, discord, Twitter live chat, no reply. I can’t withdraw my money. Be very carefull with this site.

15 November 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform. We're doing our best to ensure that our withdrawal system is convenient, transparent and fast - users can choose from a variety of withdrawal methods and the whole process is then handled by an automatic system, to make it lightning fast. We never intend to stall the users in any way.

If there was a need for additional confirmation in order to comply with the KYC principles, then the Support Team always informs you about all the details. If you provided all the requested information and have not got a proper follow-up response yet, we kindly ask you to contact the Support Team again via the live chat and mention your profile's Fast ID - the team is working 24/7

Rated 1 out of 5 stars

They blocked me for no reason at all.

To begin... I always deposit my money, play, and withdraw it before leaving. I don't like leaving money on these platforms.

Given that, I received a message saying I was using the platform for exchange operations, which is absurd. But okay, I said I understood their point and that I would avoid constantly withdrawing/depositing.

After that, I sent my referral link to a friend who started playing CSGO. I have one referral link, but I can't withdraw the balance because they say you need at least 5. Okay.

Given that, all hell broke loose. They keep finding problems. They claimed I should wager double my deposit because I had made too many deposits/withdrawals. Fine, I was playing, and at the same time, they notified my friend that he should send his documents, and so far nothing. At the same moment, they notified me too. So I sent a photo of myself, a photo of my ID next to my face, and proof of the payments I made. I'm waiting, but it's absurd, they keep finding problems. I hope they don't block my account; I didn't do anything illegal.

I want to be able to withdraw my balance even if it's for skins in CS:GO.

16 December 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform.

Our website doesn't provide any money exchange services and if the system notices such attempts, it can set a wager requirement, but we don't have any limits for the amount of withdrawals/deposits - and you're always free to use our P2P market and buy and withdraw items right away.

As for the verification - in order to use our platform, the user has to confirm their age (18+) and agree to the Terms and Conditions. Additional information might be required only in rare cases, when it is needed to comply with the KYC principles. And if you meet the requirements of the KYC procedure successfully, your account will not have any limitations.

Our Support Team is working 24/7, and you can always write them back to clarify any details regarding your account, if you still have any questions or issues you want to address. Please, feel free to use the support chat on the website and the team will respond right away

Thank you for your feedback

Rated 1 out of 5 stars

SCAM - BANNED -300$

I never imagined I would have to write something like this, but my experience with CSGOFAST was truly upsetting.

I deposited money into the platform and, for the first time in a long while, everything seemed to go well. I managed to make a profit of around 200 chips — nothing massive, but enough to feel excited and hopeful.

But that excitement didn’t last.

Out of nowhere, my account was banned.

I contacted support immediately, explaining that I deposited legitimately, that my profit was clean, and that all I wanted was access to my account and my money. I explained every detail clearly and provided everything they asked for.

And still… I was banned again.

No proper explanation, no real support, no transparency. Just a sudden shutdown of my account and the loss of the money I had trusted their platform with.

It’s incredibly frustrating and honestly disappointing to be treated like this after doing everything right. If you’re thinking about using CSGOFAST, please be careful. What happened to me shouldn’t happen to anyone.

21 November 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform. We're doing our best to ensure that our withdrawal system is convenient, transparent and fast - users can choose from a variety of withdrawal methods and the whole process is then handled by an automatic system, to make it lightning fast. We never intend to stall the users in any way.

If you were using our services in a legitimate way, in accordance with the Terms and Conditions, then your account could never have received a ban or any other forms of sanctions. However, if the rules of the Terms and Conditions were indeed broken by you, and the violations were severe, we reserve the right to impose appropriate sanctions.

Feel free to contact your Support Team in the live chat on the website for any additional clarifications, they are working for you 24/7

Thank you for your feedback

Rated 1 out of 5 stars

I was unfairly banned from the site

I was unfairly banned from the site, simply for buying and selling items from their own store "Exchange Function." They aren't responding to me, and I'm left without my skins and $170 in money.

31 October 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform.

Based on your review, the exact actions you performed and the nature of your activity is not entirely clear. If you were using our services in a legitimate way, in accordance with the Terms and Conditions, then your account could never have received a ban or any other forms of sanctions. However, if the rules of the Terms and Conditions were indeed broken by you, and the violations were severe, we reserve the right to impose appropriate sanctions.

Feel free to contact your Support Team in the live chat on the website for any additional clarifications, they are working for you 24/7

Thank you for your feedback

Rated 1 out of 5 stars

Do not gamble here

Withdraw is terrible. Can't withdraw anything and support doesn't help.

13 October 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform. We're doing our best to ensure that our withdrawal system is convenient, transparent and fast - users can choose from a variety of withdrawal methods and the whole process is then handled by an automatic system, to make it lightning fast. We never intend to stall the users in any way.

Based on your review, it's not clear what exact issue you encountered with your withdrawal and why you were not satisfied with the work of the Support Team. Feel free to contact us in the live chat and give us more details - our Support Team is always there for you 24/7

Thank you for your feedback

Rated 1 out of 5 stars

Terrible withdraw system

Terrible withdraw system. They do not let you withdraw after winning. Waste of time and money. Support won't give you a direct answer to your question or issues. They are very vague and will stall you from days to months. It has currently been 8 days since my withdraw request but they still have me on hold. First they will tell you to wait patiently but in reality they are just stalling/not letting you withdraw. I waited 8 days since deposit and they say they will get back to you but they don't. I had to reach out and then it went from waiting for "technical department" to now "security department" for a manual verification which is insane. It took 8 days to go from "technical department" to now a manual verification and I had to reach out for the update when I was promised an update. This company is straight cheeks. No manager or supervisor to talk to as well. Just save your money and report this company.

9 October 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform. We're doing our best to ensure that our withdrawal system is convenient, transparent and fast - users can choose from a variety of withdrawal methods and the whole process is then handled by an automatic system, to make it lightning fast. We never intend to stall the users in any way.

in order to use our platform, the user has to confirm their age (18+) and agree to the Terms and Conditions. If there is a need for additional confirmation in order to comply with the KYC principles, then the Support Team always informs you about all the details - the team is working 24/7, and you can always contact them back regarding any issues you mentioned and request additional clarifications. And if there was an issue of the technical nature, that had to be passed to the technical department for investigation - depending on the severity of the issue, it might take some time for it to be solved, yet the Support Team is always there to keep you updated and do their best to speed up the solution, as much as it's possible

Thank you for your feedback

Rated 1 out of 5 stars

SAVE YOUR MONEY

Do not gamble here. This site used to be legit years ago but now they stop letting you withdraw. I deposited my skin and won huge from 3700 to 6000 and tried to withdraw. They will make you wait for "trade hold" and then hit you with a "manual verification." They will intentionally stall you or not pay you. In addition, support gives you no actual response. Every response they give is very vague and not an actual answer to your question.

9 October 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
It's sad to hear you've got a negative experience using our platform. We're doing our best to ensure that our withdrawal system is convenient, transparent and fast - users can choose from a variety of withdrawal methods and the whole process is then handled by an automatic system, to make it lightning fast. We never intend to stall the users in any way.

The "trade hold" you mention might be related to trade limitations imposed by Steam, which is something we have no control over, even though we're still doing our best to provide the most optimal experience regardless of the Steam-related limitations and conditions - yet, we still have to take them into account.

As for the "manual verification" - in order to use our platform, the user has to confirm their age (18+) and agree to the Terms and Conditions. If there was a need for additional confirmation in order to comply with the KYC principles, then the Support Team should've clarified you all the details - the team is working 24/7, and you can always contact them back regarding any issues you mentioned and request additional clarifications if you found the initial response unsatisfactory.

Thank you for your feedback

Rated 5 out of 5 stars

10/10

quick and effective response to problems and doubts

1 October 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We're happy to hear that you had a great time on our platform!
We're striving to maintain the status of one of the best CS 2-related websites out there, and it warms our hearts to read such reviews!
We really appreciate your activity, and hope to see you again!
Best wishes,
CSgofast.com

Rated 1 out of 5 stars

I made a withdrawal request

I made a withdrawal request. They asked for KYC, I completed it, and I’ve been kept waiting for hours. For all my requests, they just say ‘under security review’. There is still no response.

4 September 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello. It is true that we may sometimes request verification if the system has flagged account activity as “suspicious”.
Verification can take several days in rare cases. You can always contact the chat and ask to block the game balance for this time, or to clarify the verification status.
If your verification is still pending, please write to us in support chat and specify your Fast ID

Rated 5 out of 5 stars

Amazing site

Amazing site, quick and good support team, variety of options to play and a big shop full of different items

21 August 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We really appreciate your loyalty, and hope to see you again!
Best wishes,
CSgofast.com

Rated 5 out of 5 stars

Trusted site

Trusted site, Martin from support very helpful guy!

20 August 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We really appreciate your loyalty, and hope to see you again!
Best wishes,
CSgofast.com

Rated 1 out of 5 stars

Site is terrible

Site is terrible, basically deposited it didn’t get my coins went into support to be told you need to wait a couple hours…. Then it turned to days… -1/10

18 August 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello. In rare cases, a sent payment can take a few days. Usually it is not longer than 1 hour.
If suddenly your payment is delayed, write to us in chat-support, and also attach your account statement, as well as the payment receipt.
If the payment was via cryptocurrency, attach the hash of the transaction.

Rated 5 out of 5 stars

thanks !!!!!!!!!!

18 August 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We really appreciate your loyalty, and hope to see you again!
Best wishes,
CSgofast.com

Rated 5 out of 5 stars

I love CSGOFAST he is my best site from…

I love CSGOFAST he is my best site from long time Legit

13 August 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We really appreciate your loyalty, and hope to see you again!
Best wishes,
CSgofast.com

Rated 5 out of 5 stars

I'm using this site since the very…

I'm using this site since the very beginning (2013) for many reasons of trading CS items, selling, and more.
Even if sometimes i had some technical issues or i didnt understood somthing, Support there always to help and they do it very well.
Thank you very much for still happening and being.
very recommended!

28 July 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We really appreciate your loyalty, and hope to see you again!
Best wishes,
CSgofast.com

Rated 5 out of 5 stars

Excellent support service


Excellent support service, they respond and solve your problems very quickly.

23 July 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We hope to see you again!
Best wishes,
CSgofast.com

Rated 5 out of 5 stars

Just started playing a few days ago

Just started playing here a few days ago, very smooth and enjoyable experience. Support team replies fast + Withdraws are very fast too.

22 July 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We hope to see you again!
Best wishes,
CSgofast.com

Rated 5 out of 5 stars

Fair site

i think it`s the most fair skin site of all. good tech support, fair chances on cases, good market
you can choose any item to output at any price

14 July 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We hope to see you again!
Best wishes,
CSgofast.com

Rated 4 out of 5 stars

trust worthy

Ran into a problem and they solved it in a quick manner. Good website would recommend

9 July 2025
Unprompted review
CSGOFAST logo

Reply from CSGOFAST

Hello!
We are very glad that you had a positive experience using our site!
We really try to maintain the status of one of the best sites on the CS gambling topic, and it is a great joy for us to read such reviews.
We hope to see you again!
Best wishes,
CSgofast.com

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