CS Connolly ltd Reviews 

120
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 30 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how prompt, reliable, and thorough the heating and plumbing services are when dealing with annual boiler maintenance, safety checks, and radiator installations. People really appreciate the clear, detailed explanations provided regarding potential issues and solutions, which helps make the entire repair process completely stress-free. Reviewers consistently describe the technician as exceptionally polite, approachable, trustworthy, and deeply knowledgeable about all aspects of gas work and domestic heating systems. Consumers eagerly state that they will continue using these dependable services for any future home plumbing and heating needs.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional and efficient boiler repairs and... See more

Staff

Reviewers highlight positive aspects of staff, describing a staff member as a friendly, reliable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've used Chris a few times now for our annual gas boiler service and repairs. We had a problem with our kitchen sink plumbing recently and he dealt with that as well. As usual he was quick to respo... See more

Rated 5 out of 5 stars

Really decent and approachable guy, knowledgeable and explains everything so you know where you stand. I'm fussy who I let in my home, will definitely use CS Connolly Ltd again.

Rated 5 out of 5 stars

Chris has serviced our boilers / provided gas safety certificates for a few years now. He is friendly, completely trustworthy, reliable and his pricing is super competitive We highly recommend CS Conn... See more

Rated 5 out of 5 stars

Had a problem with my baxi combi boiler Chris came and done a temporary fix. He had to order parts and came soon after and fitted the parts. He also serviced the boiler and supplied me with a new the... See more


Company details

  1. Gas Engineer
  2. Boiler and Heating Service
  3. Boiler Supplier
  4. Gas Installation Service
  5. Heating Contractor
  6. Repair Service

Written by the company

CS Connolly Ltd is a family focused local gas and central heating business, Chris has over 17 years industry experience with British Gas plus additional time served with a large competitor. Having worked for larger companies, Chris felt his clients deserved a more personal, professional and reliable service. Now more than ever with the cost of living, customers are looking for high standards at a more competitive rate. One of our main objectives is to have our customers at heart on every job regardless of how big or small. We will always attempt to repair before having to advise on replacement. First class customer service, safety and high quality workmanship is at the forefront of everything we do.


Contact info

4.9

Excellent

TrustScore 5 out of 5

120 reviews

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4.9

All reviews

(120)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

I would highly recommend Chris…

I would highly recommend Chris Connolly. He is very knowledgeable, polite, punctual and explains everything he is doing. Customer care and communication before and after our Annual check was great, and we will definitely be using him again in the future.

28 March 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding

Chris arrived promptly, and at very short notice, very polite, professional and clearly an expert in his field. Chris had my boiler back up and running within an hour! Legend! 100% recommend 👌
Euan

7 March 2024
Unprompted review
Rated 5 out of 5 stars

Got Chris out to look at my boiler and…

Got Chris out to look at my boiler and try and fix it, but beyond repair, Chris tried for over an hour trying but to no avail. Gave me advice on what to do next and explained every thing in great detail.

I will be using Chris again and would recommend him to any one else. 5*+

24 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and a lovely guy

Chris came out at a couple of hours notice after rearranging his appointments on a freezing January day to have a look at our Valiant combi boiler which had developed a fault and was inoperable he not only solved the problem but serviced the boiler as well a fantastic service from a knowledgeable and friendly guy.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Boiler repair & service

I contacted Chris when pipes to/from our boiler were leaking which came through the ceiling soaking the room below. He managed to squeeze us in & do a temporary fix until he could return. On returning he not only fixed the issue but made a few adjustments so it hopefully shouldn’t happen again & also gave the boiler a service.
Chris was professional yet friendly and explained everything, it’s difficult finding trustworthy tradespeople but Chris certainly is & would definitely recommend him. Wouldn’t hesitate on using again in the future, thanks again

9 November 2023
Unprompted review
Rated 5 out of 5 stars

Gave a warranty on paper

He came on time quoted us then came on time to undertake the work. The work proved to be bigger than expected due to previous bad workmanship. He informed us giving us options.
At all times he communicated well and undertook the job on time and to a very high standard.
I am recommending him to friends and family.
Joe Kelly

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Boiler service

Used Chris this week to service our boiler and would highly recommend him. Chris replied immediately to my initial enquiry and quickly got me booked in for a convenient date. He arrived on time and was polite, friendly and professional. The work was carried out to a high standard at a competitive price. Will definitely use Chris again.

23 November 2023
Unprompted review
Rated 5 out of 5 stars

Had Chris and his colleague replace…

Had Chris and his colleague replace boiler in loft. They did a great job and were very tidy and polite. He called before he arrived on time. Would use him again explained how to use everything. Good workmen are hard to find.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

CS Connolly Heating

I have used Chris several times now and would highly recommend him to everyone. Very professional, very careful not to make any mess and will certainly use him again

15 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Already had Chris in to do a boiler service , arranged for him to come back and fit a radiator , great tradesman , very knowledgable , reliable and honest , very tidy , went over on his estimated time but just charged us what he had quoted previous , top bloke , will definitely use again .

14 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Chris was great throughout the process from first booking in the job, calling in advance of arriving and explaining what he was doing throughout the boiler service while also making recommendations to get the best results from our boiler.

13 November 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Chris came to complete a boiler service today. He rang before he arrived to give me warning, as promised, and was polite and friendly. The job was completed thoroughly with some great advice and very well priced. Would highly recommend and will definitely use his services again in the future.

7 November 2023
Unprompted review
Rated 5 out of 5 stars

Recommend

Chris arranged an appointment to suit our work schedules for a boiler service. He was very efficient and thorough, resolved some issues we were having with the central heating while he was here too. Very professional and we'll definitely use him again.

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Chris is one of those tradesmen who takes pride in what he does, really knows his stuff, and does not over charge. We’ll use you going forwards. Thanks :)

26 October 2023
Unprompted review
Rated 5 out of 5 stars

Boiler Service

Chris came out to service our boiler before winter, identified a fault and dealt with the boiler manufacturer on our behalf. A replacement part was then fitted by the boiler manufacturer under warranty, Chris returned to complete the service and also sorted out a cold radiator problem at the same time.
On time, knowledgeable and helpful and just such a pleasant guy! I can’t rate CS Connolly Ltd highly enough.

19 September 2023
Unprompted review

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