Crystal Ball Markets Reviews 162

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly platform and website, highlighting its smooth operation and professional design, which makes trading enjoyable and efficient for all skill levels. Many also commend the excellent customer service and friendly staff, noting their responsiveness, knowledge, and willingness to assist with any queries. The service is often described as top-class, with people appreciating the variety of trading options, competitive spreads, and reliable withdrawal processes. However, some people were dissatisfied with the customer service, mentioning unhelpful interactions and slow responses. A few other people also felt that the trading platform was unresponsive and not user-friendly, making it difficult to place trades.

What people talk about most

User experience

Customers had positive experiences with user experience, with many describing the platform as incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness and... See more

Service

Customers consistently note positive experiences with service, with many considering it one of the best... See more

Website

Users describe positive interactions with the website, with many reviewers praising the platform as... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The financial broker offers a variety of trading services like how a pro broker should. From prop firm accounts to no deposit account and the real trading accounts where you can easily adjust the leve... See more

Rated 5 out of 5 stars

I have tried many brokers but I have never seen a broker with prop trading which also has added benefits like no trading style restrictions.The spreads are not bad at all too and mt5/mt4 is overrated... See more


Company details

  1. Finance Broker

Written by the company

Crystal Ball Markets provides an online platform for traders to trade Currencies, Agricultural Commodities, Metals, Energy, Stocks/ Shares, Indices, Cryptocurrencies and Options. We provide you with the best trading conditions to succeed, so we can earn spreads/commissions in the process (as applicable to your type of account). We have been in the market for over 15 years, doing mostly private portfolio and wealth management. We opened up to the public in 2020 with our brokerage services. We are currently registered in St. Vincent and Grenadines, and in the process of expanding into other major financial regulatory jurisdictions. All trades are executed through regulated Tier 1 liquidity providers in Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

162 reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

i love MT7

i love MT7, i love how crystal ball market is one of the brokers who gives you your suport 24/7

18 May 2021
Unprompted review
Rated 5 out of 5 stars

Crystal Ball Mobius Trader 7!

Until you trade outside of MT4/5 you may not fully appreciate how different your trading results can be when equipped with the right tools. Good platform, will surely recommend.

15 May 2021
Unprompted review
Crystal Ball Markets logo

Reply from Crystal Ball Markets

Hi Marcus. We appreciate your recommendation.

Rated 5 out of 5 stars

Great overall service

Great brokerage with responsive and attentive customer service! Trades are executed quickly and smoothly. Really appreciate the insightful market emails sent by the research desk too.

14 May 2021
Unprompted review
Crystal Ball Markets logo

Reply from Crystal Ball Markets

Thank You. We are glad that our value added services have met your expectations.

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