Crystal Ball Markets Reviews 162

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly platform and website, highlighting its smooth operation and professional design, which makes trading enjoyable and efficient for all skill levels. Many also commend the excellent customer service and friendly staff, noting their responsiveness, knowledge, and willingness to assist with any queries. The service is often described as top-class, with people appreciating the variety of trading options, competitive spreads, and reliable withdrawal processes. However, some people were dissatisfied with the customer service, mentioning unhelpful interactions and slow responses. A few other people also felt that the trading platform was unresponsive and not user-friendly, making it difficult to place trades.

What people talk about most

User experience

Customers had positive experiences with user experience, with many describing the platform as incredibly... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the responsiveness and... See more

Service

Customers consistently note positive experiences with service, with many considering it one of the best... See more

Website

Users describe positive interactions with the website, with many reviewers praising the platform as... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and efficiency. Customers found... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The financial broker offers a variety of trading services like how a pro broker should. From prop firm accounts to no deposit account and the real trading accounts where you can easily adjust the leve... See more

Rated 5 out of 5 stars

I have tried many brokers but I have never seen a broker with prop trading which also has added benefits like no trading style restrictions.The spreads are not bad at all too and mt5/mt4 is overrated... See more


Company details

  1. Finance Broker

Written by the company

Crystal Ball Markets provides an online platform for traders to trade Currencies, Agricultural Commodities, Metals, Energy, Stocks/ Shares, Indices, Cryptocurrencies and Options. We provide you with the best trading conditions to succeed, so we can earn spreads/commissions in the process (as applicable to your type of account). We have been in the market for over 15 years, doing mostly private portfolio and wealth management. We opened up to the public in 2020 with our brokerage services. We are currently registered in St. Vincent and Grenadines, and in the process of expanding into other major financial regulatory jurisdictions. All trades are executed through regulated Tier 1 liquidity providers in Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

162 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Honestly

Honestly, I really liked this broker's proposal, I identified with it, the tasks are a great incentive for trading, thank you ladies and gentlemen.

16 April 2025
Unprompted review
Rated 3 out of 5 stars

Great project

The website is a bit frustrating as some windows don't load. But they have great bonuses and it seem like a great project. I am yet to try their mt7 platform which seem great.

10 April 2025
Unprompted review
Rated 5 out of 5 stars

All in 1 platform

Good side - has every thing in one place. Broker, propfirm, trading platform, competitions...
Very tight spread no complex rules.
A nice platform
Bad side - customer service and live chat slow response.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Great Platform

Crystal Ball Markets offers a feature-rich and intuitive platform with advanced tools and fast execution. The spreads are tight, especially on major FX pairs, and there's decent liquidity for crypto. Crystal Ball Markets MT7 provides a modern yet familiar interface with advanced features . Customer support is responsive 24/7. Overall, it’s a solid choice for serious traders looking for reliable tech, transparency, and fast services.

9 April 2025
Unprompted review

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