Cruise Retail Academy Reviews 

Perfect competition

I have grabbed alot of tips from this program!!...from creating a common ground to building rapport,creating strong trust,and personalisation with the guest...understanding guest's mindset is also another crucial point in making a sale that I've learnt..I can't wait to Make those sales by following the 3 main ways of creating a sale and also making guests moments memorable.
Thanks Adrian Pittaway for preparing these key points for us,free of charge

Absolutely amazing Academy to learn retail on the cruise it prepares you for your future, it is absolutely brilliant!

Completing the Introduction to Swiss Watches course has been an exciting and eye opening experience. ⌚✨

I’ve gained a deeper appreciation for Swiss craftsmanship, precision, and the heritage behind luxury timepieces. The course not only strengthened my product knowledge but also enhanced my confidence in presenting and selling high value items.

This has been a powerful step toward building my career in cruise retail, and I’m excited to keep growing and applying these skills in a professional setting. 🚢💼

As I stand at the airport ready to embark on my next maritime assignment, I am incredibly grateful for the pivotal role the Cruise Retail Academy has played in my professional journey. From the very beginning, the academy demonstrated an unwavering commitment to my success by providing me with specialized cruise retail coursework entirely free of charge.
​Their support extended far beyond the classroom; the comprehensive interview preparation and strategic job placement assistance were instrumental in securing my current role. I am heading to my ship equipped with a refined skill set and a deep understanding of premium guest service. I look forward to unleashing the high-standard retail expertise I’ve acquired and delivering an exceptional shopping experience at sea."
​Acknowledgement & Thanks
​To the Cruise Retail Academy Team:
​I want to extend a massive thank you to Adrian and Robi for everything you do. Your mentorship and the resources provided by the Academy have been life-changing. I am currently at the airport, heading off to join my ship, and I couldn't have done it without your guidance. I’m ready to put all those skills to work!
Enoch Prince Dartey

I can say my experience was amazing and am happy I got to learn more about the life on board and all I can say I got knowledge which is power thank you the retail academy for making your materials accessible and easy to navigate...you are the best

Retail academy app is a excellent tool for all crew member looking for growth within the company. KPIs are very important to understand better why our work makes such a difference for our company.

My experience was great because l got to know how is life onboard and how retail operates onboard and it's excitement

I can’t thank Cruise Retail Academy enough for helping me secure my dream job in the cruise retail industry. From start to finish, the entire process was made as smooth and straightforward as possible.

A special thank you to Rob and Adrian, who guided me every step of the way. Their patience, professionalism, and genuine support made all the difference. They were always available to answer questions, provide clear guidance, and keep me motivated throughout the journey.

If you’re serious about building a career in cruise retail, I highly recommend Cruise Retail Academy. They don’t just offer training. They truly care about your success and go above and beyond to help you achieve it.

Grateful and excited for this new chapter!

Thank you, Rob and Adrian, and the entire team at Cruise Retail Academy.

Just completed the “Learning About Cruise Retail Accounting”, this was a powerful eye-opener into how retail operations work onboard.

Now I have a better understanding of PPD (Passenger Per Day) and daily targets, to the full lifecycle of a product, pricing strategies, tax implications, and how profit is actually calculated in a cruise retail environment.

The overall experience was marvellous.

Learning about luxury retail through Cruise Retail Academy was such an insightful and joyous experience. The module covered subjects like marketing strategies and even touched on the history of luxury. While being a broad topic, it also was not overwhelming and was easily digestible and I found myself following along quite easily.

I enjoyed the lessons, challenge and achieving the milestone. This was an excellent overview of cruise retail. The lessons were easy to understand, and I found the platform to be user-friendly. Truly grateful for the knowledge gained and to the people that put this together.

My understanding on ‘Luxury Retail’ was pretty vague, but there’s more to what constitutes as luxury items; beyond the price margin. Thanks to the Cruise Retail Academy for the in-depth guide and expanding my interest in luxury retail. Such an invaluable course.

When I enrolled , I wanted to understand what life onboard is really like and how to position myself for success — and this program exceeded every expectation !!
Taking this Cruise Academy has been one of the most valuable steps I’ve taken in preparing for a career at sea.
I appreciated our coursework and conversation that combined real-world experience with practical guidance from ship-life expectations and even story-telling . The “limoncello “ story was my favorite!
The feedback and personal advice I received gave me the confidence to move forward and to learn more about this industry. Thanks to this academy , I’m stepping into the process with knowledge, enthusiasm and more patience.
Thank you very much ,
Lauren Griffith

Cruise Retail Academy delivers real, practical knowledge that prepares you for life and success onboard. The support and structure are exceptional—this course is a true career booster.

It was a great experience to gain more experience and to understand the role

I recently completed the Top 10 Cruise Retail KPI’s for Success course and found it very useful and practical. The content was clear, easy to follow, and directly relevant to real-world cruise retail.

It provided actionable insights that can be applied immediately, and the platform was simple to navigate.

Overall, a valuable course that I would recommend to anyone working in cruise retail.

My experience with the Cruise Retail Academy was excellent. The training was clear, practical, and gave great insight into retail operations and guest service onboard. I especially appreciated learning about ship life, teamwork, and how to build strong connections with guests. Overall, it was a very valuable program that prepared me well for working in cruise retail.

Attention to detail, making me feel seen and heard. Continous support and encouragement. I loved how communicative you guys were, and the timelines of your response.

Great course with clear explanations and useful practical exercises. I learned a lot and would definitely recommend it to others.