CrownPlay 

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Rated 1 out of 5 stars

Stay away from this site. I gave up trying to verify my account after a month of sending, resending everything they asked for an more. They are very cheeky as they even call you as a vip special custo... See more

Rated 5 out of 5 stars

I've used Sticpay and cryptocurrency here, and both are easy to use. I like that you can review all the details before making a payment. The game selection is huge, and everything runs smoothly.

Rated 1 out of 5 stars

Been doing Verification since February I’ve sent all the documents they have asked and still waiting for procedures to check documents and I can’t withdrawal my money as they have blocked it until my... See more

Company replied

Rated 1 out of 5 stars

I have been playing this website for a little while now and it's been fairly good. Wins are decent and I think it depends on who is doing the finance side with withdraws they can be fast. But my rec... See more

Company replied

Company details

  1. Online Casino or Bookmaker
  2. Casino

Written by the company

CrownPlay is an international online casino and sportsbook where players can use a single account to access casino games and betting markets across different regions. The platform offers secure deposits, fast withdrawals, regular bonuses, loyalty programs with VIP tiers, and 24/7 customer support.


Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible Payouts! Will never see your money. Play elsewhere!

This casino and all of the casinos that are owned by Rabidi N.V. are terrible for paying you out. I have consistently been waiting over a week for withdraws. Their policy says 3 business days. You are only allowed max to withdraw 750 dollars so if you win any real amount it will take you YEARS TO GET!
I also had their VIP support telle that he would not push my withdraw through unless I was more actively playing... AVOID THIS CASINO!

10 April 2025
Unprompted review
Rated 1 out of 5 stars

Ripping people off…

THEIFS LIARS CHEATS DO NOT TRUST THIS COMPANY!

Firstly I have never been treated the way Cownplay are treating me they have accepted a deposit of $200 au in crypto and now can not communicate, respond or follow up where the amount is nor will they even attempt to make this right.
Do yourself a favour and use NeoSpins, Zoom Casion, Fair go casino and avoid Crown Play at all cost.
Still waiting for some one to contact me back, $200 missing after I deposited it to crown play do be scammed error and theft occurred on the 31st. 11 days is unreasonable to keep a customer waiting for a simple yet can communicate to their chat agents and give me the run around.
I really hope no one else gets scammed by CrownPlay.
It's disgraceful.

31 March 2025
Unprompted review
Rated 1 out of 5 stars

I started early this year only made a…

I started early this year only made a few small deposits of 100 or so over a couple of weeks then had a 40000 win .monthly withdrawal limits of around 5000 apparently they have been dragging out three 800 dollar withdrawals a month only payed twice so far tried to loose my remaining balance because I was so angry now it's at 70000 and I can't withdraw it.they keep saying there is computer issues there is a back log every excuse under the sun .DON'T TRUST THIS SITE AT ALL THERE ARE BETTER SITES OUT THERE THAN THIS ONE.
D.K 5/4/25

5 April 2025
Unprompted review
Rated 1 out of 5 stars

I requested a self-exclusion from Crown…

I requested a self-exclusion from Crown Play Casino on 31st January, but my request was completely ignored. Despite reaching out, my account remained active, and between 3rd and 8th February, I ended up depositing $7,845 — money I wouldn’t have spent had my exclusion been actioned responsibly.

Only on 8th February did they finally exclude my account — a full week after my initial request. Now, they are refusing to refund any of the deposits made during that period, even though the responsibility clearly lies with them for failing to act on my request promptly.

This is a blatant breach of responsible gambling standards, and it’s deeply disappointing. I trusted Crown Play to take player welfare seriously, but this experience has shown otherwise.

If you’re considering playing here, be warned — they do not prioritize your well-being, and their customer support is severely lacking when it matters most.

31 January 2025
Unprompted review
Rated 1 out of 5 stars

I won 1450 dollars it says that they…

I won 1450 dollars it says that they payout withdrawals within 48 hours it's been 3 months and I haven't received a cent nore was it in my credits I warn all people that are willing to gamble online with crown play casino to think twice about playing crown play casino you will never receive your winnings it should be closed down permanently

11 January 2025
Unprompted review
Rated 1 out of 5 stars

Not giving me my money

I have been on this casino over a month. I won $500. My winnings have been under ‘review’ for 2 days.
Other casinos send a confirmation email. These guys are starting to worry me.
I just want my money…simple.

24 February 2025
Unprompted review
Rated 1 out of 5 stars

Casino is a scam

Casino is a scam! Wait queue gets upto 200 long, no finance department, no review just live chat which cannot help you either. This casino will take yr money but won’t give you yr winnings without you waiting and continuously having to get in line on the chat which you have no choice as there are no other options to get put on hold then passed around to still come back unresolved. They take payment options from you as an excuse and will not tell you why apart from its yr financial providers issue tell you to use bank transfer?
There options available is a blatant lie. I use mifinity as it pays2bank anywhere pretty much, I’ve had no issues with this payment process at any other casino.
I’m waiting for a payment from this casino and will be closing my account!
I recommend to NOT open account at this casino. It’s untrustworthy!

8 February 2025
Unprompted review
Rated 1 out of 5 stars

I was a very proud and loud supporter…

I was a very proud and loud supporter of Crownplay and was able to accept when my last 2 withdrawal took a week longer then expected after reading the terms and conditions posted on the site.

I deposit on average $500 a month into this site because I enjoy playing the games for fun.

But I have now lost all faith in the website and I am thinking of closing my account. I was lucky enough to win a sum of money and accepted I could only withdraw $750 at once due to a vip status guide the site follows.

I requested the withdrawal on 15/1/25 - it is now 1/2/25 and the withdraw is still sitting at the initial stage since I made the request. I have spoken to chat more then several times and although they are always lovely I am given the same auto generated answer. I emailed support by email and the complaints team. Over seven (7) days ago and have not received a response from either parties as yet.

Sad to say I am over disappointed ☹️ And I hope this doesn’t happen to you

1 February 2025
Unprompted review
Rated 3 out of 5 stars

I’ve had a positive experience with…

I’ve had a positive experience with this casino, especially due to the variety of promotions they offer. Almost every deposit comes with additional free spins or other bonuses, which is a great incentive. While the wagering requirements can sometimes be high, they are transparent, and with the right approach, winnings can be played through and withdrawn successfully.From my experience, everything has been smooth. The platform is user-friendly, and most importantly, I haven’t encountered any issues with withdrawals. Overall, a reliable casino with fair conditions.

17 January 2025
Unprompted review
Rated 3 out of 5 stars

The website is easy to navigate and…

The website is easy to navigate and well-designed, making it enjoyable to use. It’s the only casino where I’ve won more than triple my deposit, which was great! However, withdrawals can take longer than expected, and the bonuses could be more frequent

22 January 2025
Unprompted review
Rated 3 out of 5 stars

Support responds fairly quickly

Support responds fairly quickly, but they don’t always solve the issue on the first try. 🛠️ Sometimes I had to reach out a few times to get things sorted. Other than that, everything else is pretty standard. 👍

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Fake casino game..they will just get…

Fake casino game..they will just get your money to play but if you win and take a withdrawal they will not process..i reccomend coolzino it mush easier to withdraw when u win..just got my withdrawal on coolzino within 2 days..crownplay is a totally scam

1 January 2025
Unprompted review
Rated 1 out of 5 stars

No chance of winning

No chance of winning.
Standard con, a heap of initial small to medium pays however nothing to warrant a withdrawal.
Then every deposit would just wither away. Deposits of 200 dollars would go down to 100, get a feature and go no more than 200, then i would lose the lot, being stubborn and having never been scammed before i learnt the hard way, DONT MAKE THE MISTAKE OK, A complete rip off. They are not licensed in Australia. They are Eastern European or Russian i believe, GMT + 2 where ever that is, ITS A SCAM
ANY POSITIVE REVIEWS ARE LIES FROM THEIR SCAM!!!

I just read some of there supporting reviews, TALK ABOUT LIES,.
one guy says he's just happy to have a casino, what???? HELLO, we are talking about whether they pay or not here. Another boofhead claims he wanted to buy his wife a gift and thought he'd try to win the funds at crownplay!!! In otherwords he doesn't normally punt. So he doesn't know what he's talking about, stay clear boys, RIP OFF !!! They are two shame reviews, 100%

U have been warned.
DO NOT USE THESE GUYS

27 December 2024
Unprompted review
Rated 4 out of 5 stars

It's a pretty decent casino

It's a pretty decent casino. There are a lot of games to choose from, something for everyone. All the basic features are there. Sometimes I have to deposit with cryptocurrency instead of a card because my bank keeps declining the payment. Some providers work well, while others require a VPN. But these are minor issues. The most important thing is that the casino is licensed, fair, and payouts are pretty quick. My biggest win here was around $4,000. If you're new to online casinos, this is a good place to start.

11 December 2024
Unprompted review
Rated 3 out of 5 stars

I can't say anything bad about this…

I can't say anything bad about this casino right now, although my initial impression wasn't entirely positive. 😅 I also want to mention the "unwinnable million"... I don't play with such high stakes, so I didn’t win and obviously didn’t withdraw anything. 💸You have to understand that if you bet 100-300 EUR and play with a 1 EUR or 2 EUR stake, you're not going to win a million. 💰 Maybe a jackpot will hit, but it will be an amount proportional to the stake. 🎰The casino does provide a chance to play, and the withdrawals are fine. I haven’t had any problems so far. The winnings are reasonable for the amount invested, with a more or less acceptable percentage. 😊

2 December 2024
Unprompted review

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