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Rated 1 out of 5 stars

Delivery issue, given a delivery time and day that passed no communication after waiting in all day. Told tree would come next day, no communication till I asked in afternoon and they were sorry but t... See more

Rated 5 out of 5 stars

So…. We have used Croft & Cole since The Times recommended them in 2020 and it became difficult to choose our own tree in the shops…. They are consistently wonderful trees! Yes the delivery m... See more

Rated 3 out of 5 stars

I've used Croft and Cole for years and was always very happy with the quality and size of the trees and also the delivery, which used to be on the exact day stated. Last year, it started going downhil... See more

Rated 1 out of 5 stars

Do not use this business. I used them in 2024 and the tree was late. I had to chase repeatedly to get a delivery. At the time they talked about the struggles of being a small business, so as a reta... See more

Company details

  1. Christmas Tree Farm
  2. Christmas Market
  3. Christmas Store
  4. Interior Designer

Information provided by various external sources

Order your hand-selected British-grown Christmas tree and get FREE next-day home delivery. Enjoy the luxury of a real Christmas tree.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

192 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Top quality products and staff

Tom and Rebecca (the owners) are wonderful. They helped me donate two trees this year and connected me with a charitable group aligned with my interests. Their products are top quality. You would be hard pressed to work with two better people. They’re the best!

28 November 2020
Rated 5 out of 5 stars

What a fantastic find.

What a fantastic find! The whole experience from ordering to delivery was seamless. High quality, and so easy. The 7ft tree and stand that arrived are perfect. We are so pleased with it. Will definitely be using Croft & Cole again.
Well done!

28 November 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service! Ordered my tree for December and couldn’t wait any longer so emailed and asked if it could come early - not a problem at all. A few days later I’m now looking at my beautiful, no - perfect Christmas tree!! We all absolutely love it! Completely takes the hassle away from trying to squeeze one in the car. It comes packaged lovely and you open it up like a festive wardrobe. Thank you Croft and Cole! We will definitely be ordering again for next year.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

They work hard to make Christmas easy

I took delivery of my tree, wreath and candles yesterday. Superb, all of it. This wonderful box of Christmas really cheered me up. Thank you so much. The care and attention to detail, coupled with high quality is very much appreciated.

27 November 2020
Unprompted review
Rated 5 out of 5 stars

I cannot express how impressed I am…

I cannot express how impressed I am with Croft and Cole! This is our second year ordering from them and the quality of the trees are amazing! But even better than that is the customer service! I love the email updates and tracking info. This year I had a little problem and they went above and beyond and exceeded my expectations to ensure I had my perfect tree! If I could give them 20 stars I would! Thoroughly recommend!

27 November 2020
Unprompted review
Rated 5 out of 5 stars

Stunning Christmas tree

This is my first time buying a real Christmas tree and I thank Croft & Cole for making it so simple and easy. The tree is beautiful and fresh. It was safely packed in a thick cardbox and was delivered on time. I also love their Woodland Walk scented candle, smells so cozy and christmassy. Will definitely make the next purchase!

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Oh Christmas Tree...

So impressed with this company that I stumbled across via an advert on Instagram one night. Their trees looked perfect but I thought surely not? I took a chance and oh my goodness our tree is stunning. Ordering was super simple, delivery was excellent and the tree was perfectly packaged in recyclable packaging. I can’t fault a thing!

25 November 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic

Easy to order, fast delivery, excellent recyclable packaging and a super sturdy Christmas tree stand - thank you 😊

8 November 2020
Rated 5 out of 5 stars

Poached English Pears Candle

Ordered the Poached English Pears candle as I wanted a scent to bridge the gap between Autumn and Christmas. This candle did not disappoint - a wonderful fragrance in a chic copper coloured holder. It fits perfectly with my home. Thank you Croft and Cole

31 October 2020
Rated 5 out of 5 stars

2nd year buying from C&C

Bought from Croft & Cole last Xmas and it was really great service, really easy to put up, and a very full, long lasting tree. Great quality and buying again this year!

4 October 2020
Unprompted review

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