The product was really nice and the…
The product was really nice and the delivery fast. Well recommended;)
3 May 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
✨ Crea tu regalo personalizado 🇪🇸 Hecho en España 📲 Atención por Whatsapp
Contact info
Calle de Londres, 6, 28830, San Fernando de Henares, Spain
- 681336831
- contacto@cristalplaque.com
- cristalplaque.com
4.7
Excellent
3K reviews
Replied to 81% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Web no recomendable
The order didn't arrive correctly. The photos that appear on the lamp are from other people. I've filed a complaint via email, Instagram, and WhatsApp, but I haven't received a response. Where is the data protection? What if I'm looking at other people's photos? There's no way to contact them. It's shameful.
17 March 2025
Unprompted review
Reply from Cristalplaque
Buenos días
Lamentamos lo sucedido, por desgracia nos encantaría que todo saliera perfecto, pero un simple numero diferente en la etiqueta de envió, puede provocar este fallo. Su incidencia me costa como resuelta. Sentimos las molestias ocasionadas y esperamos que haya quedado satisfecha.
Un saludo
Arrived in beautiful packaging
Arrived in beautiful packaging . A perfect gift, was exactly as ordered. Really happy . Thank you
17 January 2025
Unprompted review
Product with awful quality in printing
Product with awful quality in printing and paper quality, the paint came out the second i touched it, what a waste of money!
12 April 2024
Unprompted review
That was unexpected fast delivery and…
That was unexpected fast delivery and the items is in good
14 February 2024
Unprompted review
So I brought a product from cristal…
So I brought a product from cristal plaque to give my boyfriend. And it came all scratch out, so I send an email and still to this date I’m waiting on a response. Then, I send a message through instagram, and nothing. Not buying where anymore. Don’t recommend to anyone.
23 January 2023
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.