Cripto Intercambio Reviews 134

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Last March, I did a swap through Exodus using their partner Changelly, my USDT left the wallet but the Bitcoin never showed upAfter days of getting copy pasted replies I ended up contacting Trackintel... See more

Rated 1 out of 5 stars

I believe that these people are scammers who openly cheat people out of their money. I have invested $1m US dollars and supposedly have 183 BTC that they will not transfer unless I send them another... See more

Rated 1 out of 5 stars

Slow service takes hours and its not secure, you're pretty much holding your balls while your crypto is in limbo, use a known exchange where the transactions are fluid and theres no middle man somewhe... See more

Rated 4 out of 5 stars

My swap with ledger was put ‘onhold’ free nearly 24 of ‘pending transaction’. I emailed customer service with all my transaction details, and they were able to get the payment through in a couple d... See more

Company details

  1. Cryptocurrency Service

Information provided by various external sources

Exchange Bitcoin, Ethereum and more than 100 other cryptocurrencies at Cripto InterCambio. No registration or verification required!


Contact info

You should know

1.6

Bad

TrustScore 1.5 out of 5

134 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Just stole my btc

Just stole my btc and keep responding that it is under review after 2 weeks. Scam
Update:
After 5 weeks they told me they approved my refund but 10 days later i am still writing them and they did not send any refund because they need senior management approval.
Update 2: After 17 days since my refund was "approved" they do not even bother to respond to my emails.

28 July 2023
Unprompted review
Rated 1 out of 5 stars

Block exchanges and take the money for themselves!!!!

They work with an Exodus wallet, terrible customer support, blocked my funds 5 months ago, and within 5 months, they just reply to me with the same message, scammers!!! The Exodus wallet helps them!!!

UPD: Another 3 months have passed, I have not received any response from this exchanger. they don't want to help you, beware of these scammers

5 March 2023
Unprompted review
Rated 1 out of 5 stars

Run...Customer Service is terrible

Customer Service is terrible. I still dont understand why Ledger would partner with them. Made one transaction with them and it conveniently was lost after they recieved $15k and there customer services doesnt return emails. Which sucks cause that is the only way to get a hold of them.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

ATTENTION, THIS IS A SCAM !

In June 2021, I sent 3350 matic to the address they provided to me, I did not receive the exchange for them. They responded to my requests saying that they temporarily did not have access to the wallet, on December 29, 2022 they moved my 3350 MATIC to another wallet. It's a scam, unreal how that crypto exchange still exists. My transacction can be checked in polygon scan, txn hash: 0xe2511bc8c3f8ea86e854af02aefdc4f4abc88908b283c93521f97bd3f63689d5

29 December 2022
Unprompted review
Rated 1 out of 5 stars

HORRIBLE !

HORRIBLE !! Cripointercanbio has taken hostage my theta coins, started a swap, they stopped it and stolen my coins.
It’s been over 3 week ( March 24 2023) and same excuse from their AML cr@p team.
Do NOT use them!

24 March 2023
Unprompted review
Rated 1 out of 5 stars

These people are crooks

These people are crooks. Do not use them. They stole my assets and won't give them back or do the swap. Warning do not use this company. They work with Lobstr in the Lobstr app. I have done KYC and screen shots with transaction number and swap numbers and they still stole my assets.

18 March 2023
Unprompted review
Rated 5 out of 5 stars

First Experience

I realized Ledger Live changed to this exchange for US clients. I been exchanging coins with previous provider with no problems. I decided to give CIC a shot and sent my XRP in exchange for BTC all through the Ledger app. I received my BTC within an hour.

20 December 2022
Unprompted review
Rated 1 out of 5 stars

On November 8

On November 8, I exchanged 12 eth for 120xmr. The exchange was frozen, on the same day I passed KYC. Already on November 24, I still haven't received any money and I bear constant losses due to the exchange rate. They refuse to give a legal address. I'm preparing a lawsuit.
This exchanger does not conduct any investigation and these are just excuses, since the funds have already left their wallet on the exchange.

8 November 2022
Unprompted review
Rated 1 out of 5 stars

This website is NOT GOOD

This website is NOT GOOD.
I am trying find USD to exchange crypto. Does not have!! If you do not have mention it on the website!!!

23 June 2021
Unprompted review
Rated 5 out of 5 stars

Fast and simple

Fast and simple, the best crypto-to-crypto exchange I've used so far

18 December 2019
Unprompted review
Cripto Intercambio logo

Reply from Cripto Intercambio

Thanks for your feedback! Stay with Cripto Intercambio!

Rated 5 out of 5 stars

That's one really user-friendly…

That's one really user-friendly exchange and one of the fastest I've ever used

2 December 2019
Unprompted review
Cripto Intercambio logo

Reply from Cripto Intercambio

We are so glad to know that you like our service! Thank you for your comment!

Rated 5 out of 5 stars

Good service

Good service. All my favorite assets are available, the exchange itself is simple and understandable. Definitely, I will use this platform once again

9 October 2019
Unprompted review
Cripto Intercambio logo

Reply from Cripto Intercambio

Thank you for your comment! it is very important for us to receive feedback from our users.

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