Criminal Injuries Helpline Reviews 

Ok so really fairly easy to navigate customer services were patient kind and precise with their requests for information. I've full faith they'll be able to process and submit the claim with the best possible outcome.

Criminal injuries helped me by taking control in getting my compensation paid. It has taken nearly two years to get, and if I had to deal with by myself, I think i would of been very stressed.
I was updated monthly, to ensure I knew they were still dealing and chasing up on my case.
They've been very polite and helpful at every point.
Thank you to them!

The lady was great as she was completely understanding that as a result of the attack I've got an actual brain injury

Amira was amazing

Really lovely people and completely understanding really made the process easier to talk about.

Excellent service

They are very helpful and understanding

Very helpful young man told me everything i needed to know highly recommended.

Extremely helpful service, I didn’t know you could claim for suffering domestic abuse, the advisor I spoke with was extremely empathic and sensitive when speaking to me about my case. I would defiantly recommend this service to people.

Everything was explained properly so I understood everything he was so polite and helpful hes doing fantastic

Really friendly and helpful. I can tell they truly cared about how I was feeling. Thankyou very much for helping me

The compassion they showed me

Really helpful person told me everything was easy to access an laa Keats there for any info required would highly recommend

Helpful informative and

Guided through the application with great ease and understanding with regards to my case. Amira was very professional.

Chaymae has been a great help and very informative while getting through the stages of my claim. Such a friendly and helpful service so far. Thank you x

Very considerate and sensitive with every question. Very good service. Helpful and polite.

I would like to express my sincere appreciation for the outstanding support I have received from your team.

Throughout my ongoing issues, you have consistently looked after my needs with genuine care and understanding. From the very beginning, you took the time to fully understand my situation and treated my concerns with patience, professionalism, and respect.

What meant the most to me was the way my sensitive matters were handled. I always felt truly listened to, never rushed, and completely comfortable discussing difficult topics. That level of empathy and professionalism made a significant difference during a challenging time.

A very special thank you to Youssef for your exceptional support. Your patience, understanding, and dedication are deeply appreciated.

Thank you again for your excellent service. Hoping for a positive result and conclusion.

They were helpful
They really helped me

The process was easy and the advisor was very gentle and kind, there are a few questions and thought provoking thoughts but it’s all done very gently