Credit Wellness Reviews 

10,709
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,961 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and customer service agents for being exceptionally helpful, patient, and knowledgeable during every call. Consumers find the overall service and user experience smooth, transparent, and truly reassuring when navigating complex credit profiles. Many people emphasize that representatives take the time to answer questions thoroughly and provide clear guidance throughout the process. Though some reviewers were not happy with initial expectations, communication hurdles, or billing details, the majority of clients remain highly satisfied. A few individuals experienced unmet expectations during consultations, difficulties reaching support teams promptly, or unexpected charges on their accounts.

What people talk about most

Staff

Users describe positive interactions with staff members who are consistently praised for being exceptionally... See more

Customer service

Consumers find customer service to be positive, frequently praising representatives for being patient,... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the professional support... See more

User experience

Customers felt high satisfaction regarding their user experience, highlighting how representatives walked... See more

Payment

Clients share ambiguous opinions on payment, with some consumers expressing excitement about credit progress... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Archie G. was a great representative for this company. He was very thorough in how he explained everything to me. He kept asking me if I had questions. He went over every detail step by step and I app... See more

Rated 5 out of 5 stars

I spoke and worked with both Amar & Edward P. regarding negative input on my credit report and an unexplained charge I had on my file. I am looking forward to having these negative items removed fr... See more

Rated 5 out of 5 stars

I had an amazing conversation and interaction with Matthew M. while trying to get my account sorted! He was very knowledgeable and friendly while getting me to where I wanted to be after the call! (GR... See more

Rated 5 out of 5 stars

AMMIR WAS AWESOME HELPFUL KNOWLEDGABLE HE PROVIDED EVERYTHING THAT I NEEDED AND WANTED AND VERY PROFESSIONAL HE NEEDS TO RECEIVE A RAISE


Company details

  1. Information Service

Written by the company

We help people understand and monitor their credit. Provide assistance in ensuring their reports are accurate and give them the tools they need to build strong credit profiles.


Contact info

4.9

Excellent

TrustScore 5 out of 5

11K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.9

All reviews

(10,709)

1,963 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not a good web page

As soon as I got off the phone with the lady who helped me set up my monthly payment. I when to go and log in to the web page she sent me and got a 404 Not Found page. Saying it as moved or no longer exists. I have already gave them $299.00. Not suer if I should give them $99 each month after this.

23 September 2026
Unprompted review
Rated 5 out of 5 stars

Alessandro R was excellent

Alessandro R was excellent. He was professional, punctual, and well spoken. The call dropped due to my internet failing, and he called me back periodically until we could get reconnected. 10/10 service.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I want to take a moment to sincerely…

I want to take a moment to sincerely recognize Wisdom R. from Credit Wellness, LLC for the outstanding assistance and guidance provided throughout my financial journey.

When I reached out, I was dealing with several financial issues that were negatively affecting my creditworthiness, financial stability, and overall peace of mind. Wisdom took the time to listen, explain the process clearly, and help me understand the steps necessary to address these issues.

What stood out most was the professionalism, patience, knowledge, and genuine commitment to helping me improve my financial situation. I never felt judged or treated like just another client. Instead, I felt supported and encouraged throughout the process.

Because of the guidance and assistance I received, I have a much clearer understanding of my finances and a better path toward rebuilding my credit and strengthening my financial future.

If you are struggling with credit or financial challenges and are looking for someone who will take the time to genuinely help you understand your options, I highly recommend Wisdom R. and Credit Wellness, LLC.

Thank you, Wisdom, for your professionalism, dedication, and for helping me take meaningful steps toward greater financial stability. Your assistance has made a real difference.

22 September 2026
Unprompted review
Rated 5 out of 5 stars

I called with hopes of paying off debt…

I called with hopes of paying off debt and being debt free, until I realized that wasn’t the case at all. Nigel was so informative about how debt ACTUALLY works and what was best in my interest in order to get my credit score back on track. He helped me understand what I didn’t know, and helped me through the whole process. I definitely feel better about my decision and will know more about credit and how it works moving forward!

22 September 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Vince did an amazing job today. He was very knowledgeable of everything. He also answered all my questions without hesitation. I feel very pleased with the service I received today. Can’t wait to see my credit go up and improve.

21 September 2026
Unprompted review
Rated 5 out of 5 stars

NEED A CREDIT WELLNESS CHECK…THEN GO TO CREDIT WELLNESS!!!

I was very pleased with my experience and process with Credit Wellness. Jason Harper was associated assigned to handle my Credit Wellness call. He was very informative, kind and helpful in guiding me to the best way to resolve my issue! I would recommend that if you feel that your credit needs wellness check, then Credit Wellness; Jason & the team will make sure you leave informed as well as satisfied!

21 September 2026
Unprompted review
Rated 5 out of 5 stars

I called to start paying on a debt and…

I called to start paying on a debt and found out I had a team that would help me dispute things that weren't accurate. Also shared knowledge of the process and my rights. Vince was professional and explained things well. All that's left are the results.

20 September 2026
Unprompted review
Rated 1 out of 5 stars

Absolute waste of money — my credit actually got worse

My experience with Credit Wellness LLC has been completely frustrating, unproductive, and financially draining. Like many others who have left warnings online, I initially connected with them under confusing circumstances, believing I was dealing with a legitimate collections or debt-resolution entity. Unfortunately, the reality of their services fell drastically short of any initial promises.
​Key Issues Encountered:
​Zero Measurable Results: Despite faithfully paying a monthly subscription fee for an extended period, I saw absolutely no meaningful progress or success in getting derogatory items or collection accounts removed from my credit report.
​Billing and Subscription Frustrations: Canceling the service proved to be an uphill battle. Even after attempting to halt services, unexpected charges continued to hit my accounts, creating major budgeting headaches and account overdraft issues with platforms like Cash App and Chime.
​Aggressive and Unclear Sales Tactics: The onboarding process relies heavily on high-pressure sales pitches disguised as immediate solutions, making it difficult to understand what you are actually signing up for until the recurring charges start hitting your debit card.

​Final Verdict
​If you are looking for reliable credit repair or genuine debt assistance, look elsewhere. Credit Wellness LLC offers little to no tangible value for the high monthly cost, and dealing with their billing practices is more trouble than it is worth. Save your money and handle disputes directly through the credit bureaus for free, or work with a reputable, transparent financial counselor.

NOTE: They originally tried to only refund me 3 months of payments. It wasn't until I had a serious legal talk with them and demanded a full accounting of everything they had supposedly done on my case in writing that things changed. They didn't even respond to my email—they just went straight to issuing the refund. Getting my full money back took pushing back hard, so be warned..

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Tobi O

Tobi O. was a fantastic help. I have maintained excellent credit for a long time. Unfortunately, after an identity fraud situation, I was very surprised to see my credit dropped 90 points overnight over something I had no knowledge of. Tobi took the time to go over all the details very thoroughly with me and answered all of my many questions. He helped me file a dispute and provided me with peace of mind. I highly recommend for anyone going through a similar situation.

19 September 2026
Unprompted review

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