Credit One Bank Reviews 

They have been stealing money from. Me double payments also I turn the card off and they double tap my card immediately after paying the bill in full...

It was fast and the activation was easy and the money was available right a way

Good service

Just opened the account.
So I am still in learning stages.
I am sure it will go well.
Will know more in about a couple of weeks.
Could lower the yearly fees a bit.

Horrible company. Take advantage of people trying to re-establish credit. It will take hours of your life navigating the crazy uninformed rules they suddenly change, There is no American call center only foreign and they are very hard to understand. Go to a credit union to to build your credit You wll regret using these people.

They don't allow autopay, so this is how they get you with fees. I pay my credit cards off every month but i hadn't used this card in months an a yearly fee went on i didn't know about - I paid it and the late fee and then the customer servive agent didn't speak english and got confused and when I called to set up auto pay she said she closed the account as they have no auto pay - she barely spoke english and I had a horrid time understanding her - plus I never asked to close my account - I literally pay the bill off every month but it was such a nightmare I decided to just keep the account closed. I called back and got someone who spoke English, and she said the previous agent had closed the account and then asked if I wanted to reopen it - I didnt want the hassle - I hadn't used the card for 7 months and always pay it off on time so I am not their ideal client anyway - they only m ake money on people that don't pay their bills because of the interest.

I love it, I’m enjoying it

I have a Credit 1 Bank American Express credit card. It has a $10k available limit. I've tried 3 different times over the past few months with 3 different merchants to use this card, once for $1997, once for $1333 and yesterday for $665. It has always been blocked.

This last time I spent over 4 hours, yesterday and today, on the phone with their customer service trying to get the card unblocked, not counting the time I waited for a return call they promised but never happened. I would explain everything, then they transfer me to someone else where I explain everything all over again. Each time I spoke with someone they had a different excuse why my card was not working.

At this point I think their $10k credit card is a scam to somehow make their available credit profile look better than it is.

It's great 👍

I can never use my card every time I try to purchase something I get declined your security system is broken and none of the reps try to help me

So far so good this is my first experience with a AMEX as well as Credit One experience has been good accepted everywhere I go!

I want to thank Almighty God, His Son Jesus and I want to thank you Credit One for blessing me with a credit card. I thank Almighty God for helping me to be wise and responsible.I pray Almighty God blesses Credit One, as you have blessed His child. Thank you. In the presence of Almighty God.

Credit one is not a honest company. They lied to credit bureaus. When my friend applied for that credit card, she used it every month. She decided to close her account. She got emails with payment due dates. But the emails stopped. She didn’t know if she had to pay or not. She got a letter from credit collectors. She told them that she haven’t gotten the emails. Credit one claimed that they sent emails to her. We checked with our internet company. They said that the emails stopped in 2016. Then credit one hired the lawyer firm to sue my friend. We wrote the letter to the firm with proof. They decided to drop the case with credit one. Then in 2020, the small claims court sent a letter to my friend. She called them. They told her to show up. But it was last minute! She is deaf. Credit one took advantage! And she got my brother as her lawyer. We sued credit one.

One of the worst financial services on this planet with my experience in USA, Canada , Australia, and few other places in the globe .
This company’ has no easy way to contact a live agent !
After we pay, monthly payments with an extra $ 4.95 “ extra payment” on top of the amount we pay on well before stipulated pacific time , they still show even on the following day
“ processing” after taking money from my bank account.

I advise any one not to get their credit card which also at an exorbitant fee , compared to the amount of credit they give ; this they never revealed simply in advance in simple English or thru the live person ! This’s actually about 1: 2.5 times higher!
I think call centre staff can be approached, only by selecting on their “ Credit One “ App reaching the menu’s “ lost card” !

Also, the call centre staff , if you succeed getting them, are in a foreign country as on all occasions you get someone with an Asian accent !
This company must be avoided by any means no matter what your credit score is becoz by dealing with them, your credit score will definitely be THE WORST!
Keith Rod LA, CA

I didn’t understand how you charge an annual fee when you first activate your card. 75 dollars but I was told it’s a once a year fee

Love it! It helps alot best around gonna keep it