Intuit Credit Karma UK Reviews 

11,698
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 539 reviews, reviewers overwhelmingly had a great experience with this company. Users frequently mention that the platform is exceptionally user friendly, making it simple to navigate through financial history. Customers find the app and website very easy to use, providing clear and comprehensive information about their accounts. People appreciate the regular updates and helpful guidance for tracking their credit health effectively over time. Some reviewers were not happy with unexpected drops in their credit scores after paying off balances and loans. Consumers also noted that updating delays, incorrect card usage calculations, and promotional offers can cause frustration. Others felt that the system fails to accurately reflect regular payments and responsible money management.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding the platform easy to use, intuitive, and... See more

Application

Clients share positive opinions on app, noting that it is very easy to use and helpful for tracking credit... See more

Payment

People report negative experiences with payment, noting frustration when credit card balances paid in full... See more

Service

Users describe positive interactions with service, highlighting the quick, free, and convenient platform that... See more

Website

Consumers find website experiences to be mixed regarding clarity and usability. Some reviewers praise the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woeful... See more

Rated 4 out of 5 stars

The information recorded is excellent. I have marked them down because I feel some of the monitoring triggers are questionable or too sensitive. I have a reward credit card that I clear the balance ev... See more

Rated 4 out of 5 stars

Very quick to decrease your credit score over minor glitches but very slow in increasing it when you’re on top of everything , I use it purely for reference

Rated 4 out of 5 stars

Find the app is very easy to use and it does make me think before I leap into another loan or credit card, so in that sense it does its job. However, although the purpose appears to teach you about a... See more


Company details

  1. Alternative Financial Service
  2. Credit Bureau

Written by the company

Make financial progress faster with Credit Karma in your corner. All free, always.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 73% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.3

All reviews

(11,698)

504 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

just brilliant

quick, easy, never had an issue, website is easy to use if you want to pay earlier, this is a no fuss, no issue, easy, brilliant company

4 April 2026
Unprompted review
Rated 4 out of 5 stars

Great app but if you pay off a credit…

Great app but if you pay off a credit card you’ll be bombarded with offers to push you back into debt. As a person who has like many held debt of different levels and like a lot of people at shall we say the lower part of society try their damn hardest to make sure everyone gets a piece of the pie but could do with help. It never comes. Let me explain. You have an item on credit and three credit cards of which you’re paying £400pm to keep everyone happy.Never miss a payment. Now a simple loan would help and cut your monthly payment down to £250 but because you’re using over 25% of your current credit limit you get refused but you’ll get offered another loan costing a lot more? Doesn’t seem right or fair. If you somehow pay off one of those credit cards then you’ll get offered by the same company a higher credit limit. Wrong on many levels. Too many computer says no and not enough personal touch.

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrific experience

Horrific experience. My credit record shows I have £3,000 more credit card balances than I actually do, about. CreditKarma claim it is not their responsibility but I complained to them over a month ago when it was £2,000 too much. They claimed it was not their error - but of course it is! In spite of several emails, the problem has not been resolved but rather become worse as this week it shows a £3,000 discrepancy rather than £2,000. I will put in a complaint to the Financial Ombudsman today as this is not acceptable.

30 March 2026
Unprompted review
Intuit Credit Karma UK logo

Reply from Intuit Credit Karma UK

Hello,


I’m sorry to hear you’ve spotted something on your report that doesn’t look right.

The information we display is provided by TransUnion - they’re the credit reference agency we use and they hold your credit file and score.

Rated 4 out of 5 stars

Very detailed report

Very detailed report, gives you a good feeling to see all the areas that you are doing well. Easy to follow and understand the format. Reason for 4 stars instead of five is that the updating is woefully behind actual date, sometimes up to 3 months? The figures are therefore on occasions thousands of pounds higher than the actual figures, this is frustrating as the feel good factor after paying down credit cards is lost.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

First off i appreciate that it is free.
I like being kept up to date with my credit.
I like that it shows ways to improve your credit and informs of offers that I could 100% get. I've done two great offers so far, which has helped reach financial goals.
They are informative with advice.
The app is very easy to use.

29 March 2026
Unprompted review
Rated 4 out of 5 stars

Handy for knowing credit score and who…

Handy for knowing credit score and who is checking on you - the only grump is they keep sending me emails about being a potential winner of their £5k monthly draw - just email the person who has won - I really get fed up with that - a marketing no no from me!

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Generally good but recently my credit…

Generally good but recently my credit score dropped and given no explanation why. Also I’m still showing that I have outstanding debt on credit card when I paid it over 2 months ago. My other credit score app is up to date.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

User friendly app and great user experience

The app is really easy to use and very clear, specially the factors that contribute towards your score. It’s really simple to see how you can improve your score. Notifications and emails to alerts you of any changes to your score are helpful too.

25 March 2026
Unprompted review
Rated 5 out of 5 stars

My preferred credit check service provider

Easy to use website, with clear information. I log in at least a few times a week to check up on things and keep track of my report.
The credit factors give good insight into what things are good or bad for my score and if they are high, medium or low impact.
Good, safe links to check eligibility for new lines of credit.
A good incentive with their monthly member draw to improve your score.

21 March 2026
Unprompted review

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