Its a great service its a great app the change date needs to be improved where you can actually change it but other than that its great
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is a great site to get extra money in between pay periods. I am sure it is my fault, but I had thought this was an auto pay when my paycheck came in. It was not. You have to actually pay it back... See more
Company replied
always there when I need that extra boost. would be nice to increase the limit for users who have good history... thanks! -Michelle Leon
Company replied
I would give Credit Genie 5 stars, but their website is a bit quirky. It's a good alternate cash advance site when you need funds.
Company replied
Company details
Written by the company
Improve your financial health with breakthrough financial tools and services from Credit Genie. GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check. OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees. TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your finances Manage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Contact info
3411 Silverside Rd, Ste 104 , 19810, Wilmington, United States
- support@creditgenie.com
- creditgenie.com
3.6
Average
700 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
They were there to give me a cash…
They were there to give me a cash advance when I needed it.
1 April 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Great service & fast
1 April 2026
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Stress- free, expeditious funding
This is a very user-friendly app and the process is extremely simple, expeditious and stress-free if you are in need of extra cash or emergency funds, I highly recommend Credit Genie
1 April 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has been helpful and easy to use. We appreciate your recommendation!
—Catherine, Credit Genie Support
Credit Genie is a great money app to…
Credit Genie is a great money app to use, if you need a little extra cash.
1 April 2026
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
i never did this acct and you took my…
i never did this acct and you took my disability money that i need and i want it back i am disabled and50 year old
1 April 2026
Reply from Credit Genie
We’re sorry for the distress this caused. Please contact us at support.creditgenie.com so we can review the account and help directly.
—Catherine, Credit Genie Support
I borrowed $100 on March 31 with the…
I borrowed $100 on March 31 with the repayment date to be April 10, for whatever reason you took back $114.99 on April 1.
1 April 2026
Reply from Credit Genie
We’re sorry for the concern. You can update your payment date directly in the app. If you need further help, contact us at support.creditgenie.com.
—Catherine, Credit Genie Support
It was fast and easy and had my answer…
It was fast and easy and had my answer within minutes. I definitely recommend credit genie. Once I paid it off I was eligible for another advance defenliy give them a try if short on cash
31 March 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie was able to help when you needed it. We appreciate your recommendation!
—Catherine, Credit Genie Support
Everything was good until it wasn’t
I was using the app fine paying everything back I finally signed up for the credit builder got excepted the next day my account was permanently disabled why I have no idea
1 April 2026
Unprompted review
Reply from Credit Genie
We’re sorry your account was disabled without clear info. Please contact us at support.creditgenie.com so we can investigate and assist you directly. We're here to help.
—Catherine, Credit Genie Support
I have found credit Genie a very useful…
I have found credit Genie a very useful tool for covering my checking account to avoid overdraft charges & for essential needs that arise when payday is a ways away..I have been accessing Credit Genie as needed for almost a year without any issues & super fast cash advances when needed at very reasonable rates & time allocation for payment done automatically…highly recommend
31 March 2026
Unprompted review
Reply from Credit Genie
Thank you so much for your thoughtful feedback! We’re glad Credit Genie has been a reliable tool for you and helped when you needed it most. We truly appreciate your support and recommendation!
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
easy.fast.
31 March 2026
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
They are a super happy to help me I…
They are a super happy to help me I have used for a while now. I swear by them.
31 March 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
my account has been wronfully charged…
my account has been wronfully charged and i was told it would be fixed within 3 days and its been over a week and this put me on monus and now i am getting overdraft fee because if this when they saud they would fix it but they just went silent
17 March 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration and impact this has caused. That’s not the experience we want for you. Please contact us at support.creditgenie.com so we can urgently review your account and work toward a resolution.
—Catherine, Credit Genie Support
I like the fact that I am able to re…
I like the fact that I am able to re borrow after I have paid my loan I don’t like that they don’t give me a increase.
26 March 2026
Unprompted review
Reply from Credit Genie
Thank you for your feedback—we’re glad you’ve been able to reborrow successfully! We understand wanting higher amounts. Eligibility and limits can change based on bank activity. Feel free to contact us if you’d like us to review your account.
—Catherine, Credit Genie Support
How can I change my phone it keeps…
How can I change my phone it keeps sending code to old number please help me
28 March 2026
Unprompted review
Reply from Credit Genie
I’m sorry you’re dealing with that. Please contact support.creditgenie.com and ask them to update your phone number on the account so you can receive the verification code on your new number.
—Catherine, Credit Genie Support
I can rely on credit genie when I need…
I can rely on credit genie when I need that extra income to make ends meet thank your team and customer service being helpful me meet my financial goal each month
27 March 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
I ENDED UP PAYING THEM TWO TIMES IN…
I ENDED UP PAYING THEM TWO TIMES IN MARCH THIS YEAR DIDN'T REALIZE THEY WERE GOING TO STEAL MONEY EVERY TWO WEEKS
THEY HAVE MY ACCOUNT CLOSED AND TRIED TO SAY I WANTED IT CLOSED BUT EVEN WITH A CLOSED ACCOUNT THEY TOOK THE MONEY THEY OFFERED TO PAY ME BACK ONE PAYMENT AND I TOLD THEM I WANTED BOTH PAYMENTS BACK SINCE I CAN'T GET A CASH ADVANCE BECAUSE THEY CLOSED THE ACCOUNT AND THINK THEY ARE STILL ENTITLED TO MY MONEY
23 March 2026
Unprompted review
Reply from Credit Genie
We’re sorry for the frustration with multiple charges and your account status. That’s not the experience we want for you. Please contact us at support.creditgenie.com so we can review your account and work toward a resolution.
—Catherine, Credit Genie Support
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