Well the experience would have been better if I could have gotten forgiveness for past late payments or good will for paying over 3,000$ to get it all caught up. I had a unexpected loss of income due... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Walter made all the difference in making my interactions a success. When all the other agents couldn't help me or hung up the phone, Walter went above and beyond and figured out a solution to my issue... See more
It was my first time purchasing a car through a credit company. The first time I had to cal, the representative was kind and answered my questions she took her time with me. She made sure I underst... See more
Yes because we got behind and I was scared of losing my truck. Glad you’re an understanding company. When you’re on a fixed income and unexpected things happen it causes problems with the finances wit... See more
Company details
Written by the company
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Contact info
25505 West Twelve Mile Road, 48034, Southfield, United States
- 800-634-1506
- connect@creditacceptance.com
- creditacceptance.com
4.3
Excellent
5K reviews
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Forced me to a 1 choice vehicle with…
Forced me to a 1 choice vehicle with very high rates.
28 September 2026
Phone call with Grace was very rude and…
Phone call with Grace was very rude and impolite no patience or communication skills just awful and unprofessional
28 September 2026
Your company is very good to work with.
28 September 2026
The customer service and the attention…
The customer service and the attention to detail that they share and connect to the customer is outstanding amazing and very great
28 September 2026
Good company they work with you
Well good service on the phone very helpful with answering questions for you
28 September 2026
Very helpful and understanding.Credit Acceptance is the best.
Very helpful and understanding.c
28 September 2026
No issues
No issues - gave me a loan when I needed it - interest rate is high but that’s b/c of MY history.
6 April 2026
great work
doing great at there job nd keep stuff on track nd make its easier of payments method
28 September 2026
This company is garbage surely will…
This company is garbage surely will refinance soon
28 September 2026
Well I feel like im paying to much in…
Well I feel like im paying to much in this time of need i have 3 kids and is very hard to continue making high payments of 375 per month with a car im currently having issues with i contacted credit acceptance regarding the issues im facing with my vehicle nothing was done I was sold a vehicle that is having multiple issues I just purchased the car on June 27th I should not be going through issues already but all this company care about is payments not our saftey or situation
28 September 2026
I haven’t carried a lien
I haven’t carried a lien on a vehicle in quite a few years & wasn’t anxious to do so now, however, Credit Acceptance has been very easy & on point with everything so far.
28 September 2026
The customer service is outstanding
The customer service is outstanding. They work with you and understand how life can throw curve balls at us.Thank ya'll for all ya'll do!!
28 September 2026
Love the fact you can go in a schedule…
Love the fact you can go in a schedule a day for them to take your payment with not having to call. Quick update on amount owed.
28 September 2026
At first it was hectic there was some…
At first it was hectic there was some trouble with how to pay it was one problem after another but you guys we're very helpful in getting paid things back so that the won't happen again thank you so much for your help
28 September 2026
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