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Credit Acceptance for Dealers Reviews 

614
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 408 reviews, reviewers overwhelmingly had a great experience with this company, emphasizing strong business growth and reliable partnerships. Customers frequently praise the dedicated staff, noting that regional representatives are always available, professional, and ready to help whenever needed. Reviewers also point out that the system is exceptionally easy to use, allowing for quick verifications, smooth navigation, and remarkably fast funding. However, some people mentioned difficulties with getting certain deals approved, noting that approval requirements can be strict and payment amounts high. A few reviewers also described occasional delays with payouts or stated that specific rules regarding contracts added extra steps to daily operations.

What people talk about most

Staff

Consumers find staff to be positive, highlighting exceptional sales representatives and funding teams who... See more

Service

Customers reported strong satisfaction with the fast funding, quick approvals, and helpful sales... See more

Customer service

Users describe positive interactions with customer service, highlighting quick response times and helpful... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the straightforward, fast... See more

Payment

Clients share ambiguous opinions on payment, with many reviewers praising lightning-fast approvals and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get respons... See more

Rated 5 out of 5 stars

Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not... See more

Rated 5 out of 5 stars

The regional rep and VP are awesome! They're very in tune with our dealership and inventory. They are very constructive on helping grow our business. They're definitely an asset to your company. A... See more

Rated 5 out of 5 stars

Absolutely love working with the company. I highly recommend to enroll if you haven’t yet. We were skeptical at first but proof is in the pudding. They are easy to work with, will answer any question... See more


Company details

  1. Non-Bank Financial Service

Written by the company

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!


Contact info

Promotion box for Credit Acceptance for Dealers

Say "Yes" to Every Customer

We offer programs to help you aprove every customer!

4.6

Excellent

TrustScore 4.5 out of 5

614 reviews

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4.6

All reviews

(614)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

“As a car dealer

“As a car dealer, I’ve partnered with Credit Acceptance for several years, and I’m consistently impressed by their ability to help customers who might not qualify elsewhere. Their approval process is straightforward, and their support team is always ready to help both me and my customers. It’s a great option if you’re looking to give buyers with less-than-perfect credit a second chance at financing.”

20 June 2026
Rated 1 out of 5 stars

I-9 CUSTOMERS

If the customer has an i-9 and they are getting a pay check and they have a check stub then they should be considered a w2 not a 1099

14 June 2026
Rated 5 out of 5 stars

Credit Acceptance has taken my…

Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get response back so fast. Our regional manager is always right there with us when we need help.

16 June 2026
Rated 5 out of 5 stars

Over 2500 Deals Closed Input Every Deal

Credit Acceptance gives independent dealers the opportunity to compete with other finance companies that will not work with an independent dealer. The streamlined process keeps everything simple. I always input every deal because you never know how CAPS will score the deal. Through the CAPS system there is always a way to finance a customer.

10 June 2026
Rated 5 out of 5 stars

THANK YOU CAC STAFF

Credit Acceptance staff has to be some of the most exceptional I have dealt with. From our area rep Rob, who has been supporting and guiding us from day one, to the amazing service on the phones with the funding team, they do go above and beyond to help the dealer and the customer.

12 June 2026
Rated 2 out of 5 stars

You’re not a competitive bank

You’re not a competitive bank. You make us use your service contracts and gap. We do 100 deals a month with Westlake. You guys get a few you’re not competitive. Weare the largest independent used car dealer in Minnesota. You guys should come and get to know us and try to see if you can help us.

7 June 2026
Rated 5 out of 5 stars

Nita auto sales llc on 156 north main…

Nita auto sales llc on 156 north main st old forge pa 18518 we are happy to have Credtiacceptance as our financial support as always a great and faster communication easy process easy to work with, I would give some more star⭐️ if the apple could allowed me but here is my 5 stars thank you to being a part of my business

10 June 2026

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