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Credit Acceptance for Dealers Reviews 

614
•
TrustScore 4.5 out of 5

4.6

Non-Bank Financial Service
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Review summary

Created with AI, based on recent reviews

Looking at 408 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and local representatives for being exceptionally helpful, professional, and always ready to assist with daily operations. People also point out that the overall user experience is smooth, noting that the platform is easy to navigate and loan funding is remarkably fast. Some reviewers were not happy with certain payment terms and experienced difficulties getting proper approvals for customers. A few consumers additionally mentioned occasional challenges regarding specific contract requirements and communication barriers with certain support teams. Reviewers noted that these isolated issues slightly impacted an otherwise smooth workflow.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising dedicated sales representatives and funding... See more

Service

Customers expressed immense satisfaction with the service, highlighting fast funding, quick approvals, and a... See more

Customer service

Consumers find customer service to be positive, frequently praising the quick and easy process. Reviewers... See more

User experience

Users describe positive interactions with user experience, highlighting the extremely easy-to-use interface,... See more

Payment

Customers consistently note ambiguous experiences with payment, reflecting a wide range of opinions regarding... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Credit Acceptance has taken my dealership to the next level. Mostly, by being able to approve more clients than any other bank. Also, because of the level of ease it is to upload stips and get respons... See more

Rated 5 out of 5 stars

Credit Acceptance has allowed me to take BHPH to a higher level. There are some things I see coming that I’m in disagreement with… The ability for customers to use CA portal and get approved is not... See more

Rated 5 out of 5 stars

The regional rep and VP are awesome! They're very in tune with our dealership and inventory. They are very constructive on helping grow our business. They're definitely an asset to your company. A... See more

Rated 5 out of 5 stars

Absolutely love working with the company. I highly recommend to enroll if you haven’t yet. We were skeptical at first but proof is in the pudding. They are easy to work with, will answer any question... See more

Company details

  1. Non-Bank Financial Service

Written by the company

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history. As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations. Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success. Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!

Contact info

Promotion box for Credit Acceptance for Dealers

Say "Yes" to Every Customer

We offer programs to help you aprove every customer!

4.6

Excellent

TrustScore 4.5 out of 5

614 reviews

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4.6

All reviews

(614)

408 reviews in the last 12 months

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Rated 5 out of 5 stars

David Lopez is the MAN

David Lopez is the MAN! I am not sure what you pay him but double that because that is what he is worth! He is always Johnny on the spot when I need anything and helps with everything quick, fast, and in a hurry!

12 July 2026
Rated 5 out of 5 stars

It is the easiest system to use for…

It is the easiest system to use for credit challenged customers. It used to be so hard back in the day to get 2nd chance finance deals approved but Credit Acceptance has made the process very easy.

6 July 2026
Rated 5 out of 5 stars

Honest Review !

We've been with Credit Acceptance for approximately 20yrs. I believe we are working on closing our 28th our 29th pool. Sell good quality vehicles, use Autopay on every deal if possible,use the Pre-Approval process on every deal, and it will be a great program for you. We only wish we had done more deals with Credit Acceptance !

7 July 2026

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