Credit24 Reviews 

83
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Credit24 , you crossed the line again big time. Your company or staff made an unauthorised deduction from my Commbank personal account thinking i would not notice it. I never transacted with you using... See more

Company replied

Rated 5 out of 5 stars

Much needed holiday I really wanted to travel with my family to QLD in the school holidays, but bills were making it challenging. Credit 24 took away the stress of not having money for flights, sight... See more

Company replied

Rated 5 out of 5 stars

Credit24 has been so easy to deal with! I applied for the loan, got a call within an hour to clarify details, and had the money in my account soon after that! It was way quicker than I expected it t... See more

Company replied

Rated 5 out of 5 stars

fantastic service i applied while working ,by the time i finished my shift the loan was approved and the money was in my bank account.i just had a quick phone call following my application .moving hou... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

Credit24 offers Personal Loans and Line of Credit from $500 to $10,000. Apply online and get a response in minutes. Applications assessed by real people.


Contact info

4.0

Great

TrustScore 4 out of 5

83 reviews

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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.0

All reviews

(83)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Credit 24 paid an amount to an old…

Credit 24 paid an amount to an old account of mine which I rang up and let them know on that day.It took alot of phone calls and emails to try to get them to help me rectify the matter, but they refused, six weeks later I went to afca ro get help all the while Credit 24 was charging me for the money untill they got it back from the bank, however this went on for over a month and no matter how much I tried to get them to take the money of my account that I did not receive they refused.
So I had no choice but to go to afca and go through the process .
After I did that they fixed my account to show correct debits and correct the intrest charged on the account pluss gave me a gift voucher.
To be honest I would have just wanted good honest service and not have had to go to afca in the first place.
People need to be awear of what can happen with this company .
Now I've reached out again because of a different situation, at the beginning of this week and they still haven't bothered to reply .
Obviously Credit 24 lies about helping in a situation .

13 November 2024
Unprompted review
Credit24 logo

Reply from Credit24

Hi Jenna James, we're truly sorry for the frustration and inconvenience you faced during this process.
When you make a draw, the funds are paid out instantly to the account details provided to us. Unfortunately, if a draw was disbursed to your old account, this can take time to recover. If you ever need to update your bank account details, this must be completed prior to making a draw.
Thank you again for your patience and understanding throughout this process. If there’s anything further we can assist with, please don’t hesitate to reach out to our customer care team at customercare@credit24.com.au.

Rated 4 out of 5 stars

Quick and easy

Quick and easy! Recommend for anyone who needs quick cash. Only reason it's not a 5 star is due to the insane interest rate PA (45%), otherwise really happy with the service and quick turnaround.

20 December 2024
Unprompted review
Credit24 logo

Reply from Credit24

Hi Cassie Pighin, we're glad to hear you found our service quick and easy, and we truly appreciate your recommendation. We understand your concern about the interest rate, and we’d like to remind you that making extra repayments can help you pay off your loan faster and reduce the overall interest paid. Your input is valuable, and we’re thrilled you were happy with the overall experience.

Rated 5 out of 5 stars

No fuss loan

Found myself in a jam and needed a few grand quick.
After a quick assessment funds were in my account 5 mins later , don't think it could be easier.

20 December 2024
Unprompted review
Credit24 logo

Reply from Credit24

Hi David Matthew, thank you for your review! Providing fast and hassle-free service is our top priority, and we're delighted we could assist you quickly when you needed it most. If you ever need further assistance, don't hesitate to reach out to our Customer Care team at customercare@credit24.com.au – we're always here to help!

Rated 1 out of 5 stars

TERRIBLE SERVICE - You are on your own with a big debt!

No one to speak to, and no clear direction to make payment for loan. I have spent 3 weeks trying to speak to someone about a loan summary now listed on my credit file that I have seeked further information of for months now. No communication at all!!! THEY SET YOU UP TO FAIL, THEY LEND WHEN THE SHOULDNT, AND THEY HAVE NOTHING TO SAY WHEN YOU CONTACT THEM! I cant say there is a reason why they wont speak to me as i have NEVER BEEN ABLE TO SPEAK TO THEM!! Should not be operating and I hope the regulator is moving fast on this one.

4 November 2024
Unprompted review
Rated 1 out of 5 stars

keeps personal details for 7 years even if you don't go through with the loan!

terrible service!! no where near the quick turn around they promise and had asked me 3 times to upload my 'mygov' login details to retrieve my notice of assessment.
after the 3rd time of requesting the same information, I had enough and cancelled my application. I asked for them to delete all my personal details as I wouldn't be proceeding and I was told they keep these personal details for 7 YEARS!
I have since changed all my passwords for netbank and mygov, but wanted to warn any other potential users of the fine print

21 October 2024
Unprompted review
Rated 1 out of 5 stars

Steer clear

Steer clear, absolute thieves.
After they stated the terms of my loan in an email they told me the conditions were wrong and has no choice but to except the new ones as I'd already excepted the T&C's
I then noticed they had applied the maximum interest rate of 47.9% even though on their calculator it states 24% with good credit history which I have.
These people need their licence withdrawn, just conmen

20 August 2023
Unprompted review
Credit24 logo

Reply from Credit24

Hello Paul,

Could you kindly send us an email at letstalk@credit24.com.au for a confidential conversation?

Thank you.

Rated 1 out of 5 stars

Steer clear

Steer clear, this guys are not interested in helping anybody I have a full time job. Good credit rating and we own our house and still didn’t approve my loan, go else where I did and hit sorted in half the time don’t waste your energy

9 September 2021
Unprompted review
Rated 1 out of 5 stars

They ask for Banks CRN and Password

in the middle of my application they asked the full access of my Bank details to see my last 90 days statement instead asking for the PDF copy . HOW FUNNY IS THAT ??!!!!!!!!! .I dont know which IDIOT will provide that to them. Cant believe they asked this question in Australia.

10 September 2020
Unprompted review
Rated 1 out of 5 stars

IPF - Credit24 FRAUDulent loans

LOL, caught them out operating with fake/fraudulent contracts as they don't loan "Money" they simply add credits to your bank account, for those of you uneducated in what valuable consideration is go google the requirements for a contract to be valid.

I called them out on no "Valuable consideration" which makes the contract invalid, and of course they tried to defend, however they know what they are doing is fraud and I will expose them and they will eventually go broke once the truth is exposed to most if not all of their current clients, can't wait.

26 October 2019
Unprompted review
Rated 2 out of 5 stars

I was only trying to ask for $500…they make it a difficult process and want your bank details giving them access to all your banking

I was only trying to ask for $500 credit and they wanted my bank account details so they can log into my account and they would then see my home loans, my credit card as well as the account our payments go into and would not let me supply just the statements for the one account that our payments go into. I think it is dodgy allowing a company to have full access to our bank and see everything that does not pertain to them.

13 October 2019
Unprompted review
Rated 1 out of 5 stars

worst customer service

worst customer service

got a loan with credit 24 in August of $4000 over 2 years payed it off in 7 months ,was told i could re apply for another one was pre approve for $6000 ,then got declined because my name was on the system already and had already been declined ,i rang to ask question they couldn't give me any answer and were so rude
still never got any answer
they destroy my credit rating

20 March 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic, helpful & someone always available on line or on the phone to assist. They don't ask a lot of questions which is reassuring in itself. Repayment terms are very reasonable. I would highly recommend them & will definately go through then in the future.

19 December 2018
Unprompted review
Rated 2 out of 5 stars

The ball is in your court

There are better loan company alternatives. Make this a last resort, repayments could be higher than average.

27 November 2018
Unprompted review
Credit24 logo

Reply from Credit24

We believe in being transparent. All fees are listed on the website no hidden costs and repayments are all available from the homepage calculator.

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