Credit24 , you crossed the line again big time. Your company or staff made an unauthorised deduction from my Commbank personal account thinking i would not notice it. I never transacted with you using... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Much needed holiday I really wanted to travel with my family to QLD in the school holidays, but bills were making it challenging. Credit 24 took away the stress of not having money for flights, sight... See more
Company replied
Credit24 has been so easy to deal with! I applied for the loan, got a call within an hour to clarify details, and had the money in my account soon after that! It was way quicker than I expected it t... See more
Company replied
fantastic service i applied while working ,by the time i finished my shift the loan was approved and the money was in my bank account.i just had a quick phone call following my application .moving hou... See more
Company replied
Company details
Written by the company
Credit24 offers Personal Loans and Line of Credit from $500 to $10,000. Apply online and get a response in minutes. Applications assessed by real people.
Contact info
388 George Street, 2000, Sydney, Australia
- 1300 293 000
- info@credit24.com.au
- credit24.com.au
4.0
Great
83 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended.
Highly recommended.. great customer service and very easy..
12 April 2025
Unprompted review
Reply from Credit24
Hi Zak Norris, thank you for your review and recommendation! We're thrilled to hear you had a positive experience with our customer service and found everything easy and straightforward.
Great experience
Great experience - very easy to use their tools.
Will use again!
11 April 2025
Unprompted review
Reply from Credit24
Hi Gareth, thank you for the feedback. We're so pleased to hear you had a great experience!
Much needed holiday
Much needed holiday
I really wanted to travel with my family to QLD in the school holidays, but bills were making it challenging. Credit 24 took away the stress of not having money for flights, sightseeing, car hire and a new iPad to document the trip. I have occasionally paid more than the required amount per month and it's a good feeling to know I'm in control of how quickly I can pay it back or stick to the schedule when money is tight. Only downside was the additional interest each month, but I am so grateful for the loan when I needed it most and have factored this into my repayments.
20 September 2024
Unprompted review
Reply from Credit24
Hi Erica Coleman, thanks for sharing your experience! We're truly glad we could help make your family holiday to Queensland a reality—those special moments are what life's all about. It's great to hear that the flexibility of your loan has given you the confidence to manage repayments in a way that suits you, whether that means paying a little extra or sticking to your schedule when things are tighter.
Wishing you many more happy and stress-free adventures with your family!
It was a great experience using…
It was a great experience using Credit24 and the repayments are really manageable. Thank you for making it possible for me.
9 April 2025
Unprompted review
Reply from Credit24
Hi, it's wonderful to hear that you had a great experience and are finding the repayments manageable. Helping you achieve your goals in a simple and stress-free way is exactly what we aim for.
Hi I've got shocking credit not…
Hi I've got shocking credit not entirely my fault but credit 24 been a bit of a life line when I needed it, thanks guys
10 April 2025
Unprompted review
Reply from Credit24
Hi Cliff james, thank you for your review! We understand that life doesn’t always go to plan, and we’re really glad we could be there for you when you needed support.
Great service from Credit24!
Great service from Credit24!! Always quick and helpful when needed! Thanks guys, keep up the amazing service!!
10 April 2025
Unprompted review
Reply from Credit24
Hi Mauran Hill, we're thrilled to hear you've had a great experience with our service. Our team is dedicated to providing support whenever it's needed, and it’s always rewarding to know it makes a difference.
Easy application process and low repayments
It was a very easy process to apply, and the repayments are manageable for this type of credit company. I was also given the opportunity to top up my loan just recently just when i needed it
3 December 2024
Unprompted review
Reply from Credit24
Hi, thanks so much for sharing your experience. We're pleased to hear that the loan application process was easy and that the repayment terms are working well for you. It's great to know the top-up option came at the right time — we aim to offer flexible support when it's needed most. If there's anything else we can help with, our Customer Care team is here to help.
Credit 24 there …
Credit 24 were really there when i needed them with a small personal loan. Easy to deal with and had the money soon after. Brett C
27 November 2024
Unprompted review
Reply from Credit24
Hi Brett c, thanks for your review. We're really glad we could be there for you when you needed support. It's great to hear the funds reached you quickly. If you ever need assistance, don’t hesitate to reach out to our Customer Care team at customercare@credit24.com.au.
Easiest shopping experience ever
Easiest shopping experience ever. Now I wait for my eyes to bogle. Hahahahaha
9 April 2025
Unprompted review
Reply from Credit24
Hi Sphinz STARLA, thanks for your review, we’re thrilled to hear everything went smoothly for you!
Was a very quick and easy process and…
Was a very quick and easy process and fast to get money.
Would definitely recommend to anyone
7 February 2025
Unprompted review
Reply from Credit24
Hi Lenore van Heythuysen, thanks for your review. We're so glad to hear the loan application process was quick and easy for you, and we really appreciate your recommendation!
Dry good communication and the loan was…
Dry good communication and the loan was approved quickly!
4 April 2025
Unprompted review
Reply from Credit24
Hi Sue Fletcher, thank you for your review. It's great to hear you found our communication clear and that your loan was approved quickly — that's exactly the experience we aim to deliver.
If you ever need anything else or have further questions, we’re always here to help!
Quick easy application
Quick easy application, very low repayments compared to other credit lines I have used. Was an all round positive experience.
3 March 2025
Unprompted review
Reply from Credit24
Hi Chris Berry, thanks for your review! We're so glad to hear the loan application process was quick and easy, and that our repayment options stood out positively compared to others you've compared. It's great to know your experience was a positive one all round.
Was very is to get approved it only…
Was very is to get approved it only takes a few step and you get the money the same day. The people are very friendly and are good at explaining how it works.
4 February 2025
Unprompted review
Reply from Credit24
Hi Lionel gamer, thanks for your review! Making the loan application process fast, simple, and hassle-free is what we strive for, so we're happy to hear you had a smooth experience. Our Customer Care team is always here to help and ensure you feel confident every step of the way.
I had a disappointing experience with…
I had a disappointing experience with Credit 24. Their customer service is almost non-existent—difficult to reach, slow to respond, and unhelpful when they do reply. Communication is frustrating, with emails often going unanswered.
The biggest issue, however, is their exorbitant interest rates. At nearly 48%, the cost of borrowing is astronomical, making repayment a financial burden. It feels more like predatory lending than a fair financial service.
I would strongly advise looking for alternative lenders with better transparency, lower rates, and more responsive customer support.
3 December 2024
Unprompted review
Reply from Credit24
Hi Joshua Nicholls, thank you for sharing your feedback.
We are disappointed to hear about the challenges you faced in reaching the appropriate departments. We strive to provide clear communication and timely support, so we apologise that this was not your experience.
When you take out a loan or make a draw with us, we ensure you have all the important details upfront. This includes the applicable interest rate and minimum repayment. We also offer the flexibility to make extra repayments, which can help you pay off your loan faster and reduce the overall cost.
We take concerns like yours seriously, if you'd like to discuss your situation further or explore options for repayment, please don't hesitate to reach out to us on 1300 293 000.
Seamless and fast
Seamless and fast. Needed funds to cover tradies deposits in between pay cycle. One phone call to confirm some details and done. Problems solved in an hour. Well done
5 February 2025
Unprompted review
Reply from Credit24
Hi Kim Livett, thanks for your review! We're delighted to hear that our loan application process was quick and hassle-free for you. Providing fast and efficient service is our priority, and we’re glad we could help when you needed it.
simple and fast Love❤️ it!
application process very easy and fast Love♥️ it!
5 February 2025
Unprompted review
Reply from Credit24
Hi Don, we're so glad you found our loan application process easy and fast. Thanks for your review!
I recommend Credit24 of your short on cash
The team at Credit24 were courteous and professional. The whole process was seamless and easy with a quick and satisfactory outcome. Recommend Credit24 to all my family and friends.
31 January 2025
Unprompted review
Reply from Credit24
Hi Emily Vaite Angelina Johnson, thanks for your review! We're delighted to hear that you found our Customer Care team courteous and professional and that the process was seamless and easy for you. We truly appreciate your recommendation to your family and friends.
I applied for a small loan as my dog…
I applied for a small loan as my dog was seriously injured from a dog attack, I didn’t have all the funds so I applied online . The process was very simple and quick they rang me a couple times to confirm a couple of things and that was it . They were very helpful and polite . Highly recommend this business. Thank you for such a fast response.
3 February 2025
Unprompted review
Reply from Credit24
Hi Michelle McNair, thanks for taking the time to share your experience! We're truly sorry to hear about your dog's injury, and we hope they're on the road to a full recovery. It's great to know that our team was able to assist you quickly and efficiently during such a stressful time. We appreciate your recommendation and are always here to help whenever you need us.
Awesome Company
I found Credit24 easy to talk too 😁 they went out of their way to make sure they had all the correct documentation and got the application and results done so quickly.
Highly recommend Credit24 as great lending institution
1 February 2025
Unprompted review
Reply from Credit24
Hi Natalie, thanks for your review! We're thrilled to hear that you had such a positive experience with our team. Making the loan application process smooth and efficient for our customers is our top priority, and we're glad we could assist you promptly. We appreciate your recommendation!
Best option for urgent money
I’m very happy with that excellent service of Credit24. I talked with one of staff and he explained the loan details and process. I got money instantly after the confirmation of my loan application. I really recommend to everyone who needs money for urgent situations.
31 December 2024
Unprompted review
Reply from Credit24
Hi Suthan T, thank you for taking the time to share your experience! We're thrilled to hear that our team was able to assist you efficiently and that the loan application process met your expectations. Providing quick and reliable service is our priority. Your recommendation means a lot to us, and our Customer Care team are here anytime you need support. Thanks for choosing Credit24!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.