I had a very enthusiastic sales person when I was making inquiries about the under unit lights I wanted for my kitchen. I soon discovered that the lights just don't hold their charge and run out... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team
Contact info
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I've received the bottle lamps today…
I've received the bottle lamps today and the piece to put it in the bottle was missing. It's impossible to get in contact with them as I don't have an email and order number. I'll never order there anymore.
I gave this lamp to my parents and they…
I gave this lamp to my parents and they are really pleased with it. They especially like that it doesn't need constant battery replacements.
Poor quality
Poor quality. Looks like it’s sleek and stylish from the website but it’s just temu rubbish. Really plastic and bulky. When I tried to return it I was offered partial refund or to ship it back to china. I wouldn’t recommend
In the evenings
In the evenings, we utilize the lamps outside. They are incredibly convenient because they can run for the entire night on a single battery.
I purchased 2 spherical garden lights…
I purchased 2 spherical garden lights costing £110. Lightweight, cheap and not fit for purpose in a UK garden. They will blow away. I haven’t tested them but I think they won’t solar charge but will need constant electrical charging , if they work at all. Wanted to return items . Asked for an address which should have been in Sweden. NO China. Felt threatened by the cost of return and was offered £35 to keep them. After complaining again I was told that was all they would do unless I returned to China. I accepted £35. Better that than nothing. Beware. Do NOT purchase from Creative Lighting. Deceiving advertising .
In just six days the lights arrived…
In just six days the lights arrived sooner than I had anticipated. They look nice and are simple to set up.
Defective products, poor customer care service.
One star is too much for them ,they should have no star rating at all,,, quality is very very poor, ! Customers satisfaction is even poorer,,
I have made a mistake in buying their products,,,
Truly regret spending my money for a defective lamps 👎👎👎👎👎👎👎👎
I ordered a cordless lamp for my…
I ordered a cordless lamp for my bedside table. It’s practical, easy to move around, and the soft light makes it nice for reading.
I bought a light and I never received…
I bought a light and I never received it. I told Creative Lighting that I hadn’t received it, they referred me to Speedx, their delivery company. Speedx’s photo of delivery was of the driver’s wheel, not my house or proof of delivery. I complained to Speedx that I had not received the item. They referred me to Creative.Lighting who say they will look into it. I don’t think they will. It is a scam. DO NOT BUY.
Good quality for what I paid
Good quality for what I paid. The finish looks neat and the lights fit in well with the space.
This company is a scam.
They took a month to ship my order, which definitely did not ship from Europe, despite their claims of being a Swedish company. Then they claimed it was lost and they were going to ship it again, then went back on their word and said it was on the way, then claimed it was delivered when it wasn't. They simply ignore any request to cancel the order and get a refund and only reply to the messages they want to reply to. Horrible attitude and response times that take ages for products that are probably never actually shipped. Stay away from this company.
I tried to purchase a cordless wall…
In the end my purchase was delivered on the 5th of March 2026. Providing people with a confirmation email and a tracking code can avoid anxiety for the purchaser. All good. Barry.
Sweatshop in China
Sweatshop in China, acting like a Swedish company. Products are trash, and the so-called customer service is horsesh*t. Avoid at all cost.
Faulty light
Faulty light, after a number of emails and ageeing that they would replace. the faulty light -they just ghosted me - Please DO NOT BUT from this Website
Not as described. Con.
The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to send them back to China! Eventually I advised the credit card company of the issues and they instigated a refund. CL are a con.
Absolute scammers
Absolute scammers. Claim they have items in stock and take your money but then nothing. Companies like this should be struck off!
Following weeks of back and forth they…
Following weeks of back and forth they agreed to a refund. Only to then make that process as complicated as possible.
Parts currently sat in chinese customs going back and they seem in no hurry to pick it up.
Failures at every level by a scam "swedish" chinese company.
Locomotive Train Humidifier
Creative Lighting will deny you a refund when you never received your order in my case the Locomotive train. I received an email stating that my order was delivered checked my mail box nothing! Called my post office again nothing they said there records shows delivered but not in my mailbox. I've emailed Creative Lighting they will not refund a shipment I never received. I will not order from this company ever again! They're crooks and liars! I disputed with my financial institution creative Lighting sent the emails that even show that I had emailed creative Lighting looking for the shipment with only response from creative Lighting saying the order was delivered. My order NEVER made it to my mail box still even with the proof to my financial institution Im out of $112.90. If you want to donate your money then order from these crooks! Good luck getting whatever you order you MAY or MAY NOT get your order.
This is a bogus business, A SCAM!!!!
This is a bogus business, a SCAM! DO NOT BUY ANYTHING FROM THEM.
Broken/Unusable products
I have just unboxed the USB Charging Station, from this my latest order.
It is absolutely useless crap. The whole thing 'rattled' with loose, internal parts.
In addition, when I tried to plug-in the power lead, the socket itself broke away inside.
I am not even going to unbox the 'Easy-stick' Smart bar (from the same order), which is going straight into salvage, along with the USB Charging station, and the previous two items I bought. I cannot now trust your products. I will not be returning all these items because I do not want to take any risks with any replacements. Do not see any avenue to my receiving any monetary compensation, so I am writing-off this expenditure and putting the whole matter under the 'experience' heading, in my 'accounts ledger'.
My recommendation is that everyone should avoid these shoddy and probably electrical dangerous I am not even sure that they conform to any UK electrical standards.
These products represent the 'low-end' of Chinese contraption, even though this company is, I think Swedish; you on are 'on the slide' Sweden.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








