Creative.Lighting Reviews 

323
TrustScore 2 out of 5

2.2

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Review summary

Created with AI, based on recent reviews

Evaluating 78 reviews, most reviewers were unhappy with their experience overall, warning others not to waste money on the company due to continuous issues. Customers frequently complained about extremely poor product quality, noting that items felt cheap, broke down quickly, or looked completely different from the advertised photos online. Consumers also experienced severe delivery delays, missing package contents, and unresponsive customer service when attempting to resolve their problems. Some reviewers were happy with the nice minimalist design of the lamps and found them very simple to set up in their homes. Others mentioned that certain purchases arrived much quicker than expected and worked adequately for evening reading.

What people talk about most

Product

Reviewers mention negative feedback about product quality, noting that items feel cheap and do not match... See more

Quality

People report negative experiences with quality, expressing deep disappointment over cheap materials and... See more

Order

Reviewers highlight deep frustration and dissatisfaction regarding their order experiences. Customers... See more

Delivery service

Customers had negative experiences with delivery_service, expressing frustration over delayed shipments and... See more

Price

Customers consistently note negative experiences with price, feeling that the items are extremely overpriced... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I had a very enthusiastic sales person when I was making inquiries about the under unit lights I wanted for my kitchen. I soon discovered that the lights just don't hold their charge and run out... See more

Rated 2 out of 5 stars

I’m not convinced about the quality of the spotlights I have bought. They are not the same size as those on the advertisement, the solar panels are smaller and the arms are a different configuration a... See more

Rated 2 out of 5 stars

The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to... See more

Rated 2 out of 5 stars

My delivery never arrived and I e mailed them . They shared photos of the delivery outside my house on a plant pot .They claimed it was an Evri delivery ; it was not, it was Relay and despite sever... See more


Company details

  1. Lighting Store
  2. Lighting Consultant
  3. Lighting Manufacturer
  4. Lighting Wholesaler

Written by the company

We are a Swedish company based in Stockholm, driven by a passion for creative lighting solutions. Our products reflect our love for Scandinavian design, blending aesthetic simplicity with smart, technical functionality to lighten and simplify your everyday life. With an international customer base of over 100,000, we proudly offer worldwide shipping, ensuring that our beautifully crafted products brighten homes across the globe. We are proud of our beautifully crafted products, and we’re confident you’ll love them just as much as we do. To demonstrate our commitment to your satisfaction, we offer a 30-day return policy. Your happiness is our top priority, and we’re dedicated to delivering exceptional service. Should you have any questions or need assistance, the 24/7 contact form on our website is always available, and we promise to respond as quickly as possible. Warm regards from the Creative.Lighting team


Contact info

2.2

Poor

TrustScore 2 out of 5

323 reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.2

All reviews

(323)

96 reviews in the last 12 months

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Rated 1 out of 5 stars

Poor quality

Poor quality. Looks like it’s sleek and stylish from the website but it’s just temu rubbish. Really plastic and bulky. When I tried to return it I was offered partial refund or to ship it back to china. I wouldn’t recommend

2 April 2026
Unprompted review
Rated 4 out of 5 stars

In the evenings

In the evenings, we utilize the lamps outside. They are incredibly convenient because they can run for the entire night on a single battery.

17 February 2026
Unprompted review
Rated 1 out of 5 stars

I purchased 2 spherical garden lights…

I purchased 2 spherical garden lights costing £110. Lightweight, cheap and not fit for purpose in a UK garden. They will blow away. I haven’t tested them but I think they won’t solar charge but will need constant electrical charging , if they work at all. Wanted to return items . Asked for an address which should have been in Sweden. NO China. Felt threatened by the cost of return and was offered £35 to keep them. After complaining again I was told that was all they would do unless I returned to China. I accepted £35. Better that than nothing. Beware. Do NOT purchase from Creative Lighting. Deceiving advertising .

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Defective products, poor customer care service.

One star is too much for them ,they should have no star rating at all,,, quality is very very poor, ! Customers satisfaction is even poorer,,
I have made a mistake in buying their products,,,
Truly regret spending my money for a defective lamps 👎👎👎👎👎👎👎👎

17 March 2026
Unprompted review
Rated 1 out of 5 stars

I bought a light and I never received…

I bought a light and I never received it. I told Creative Lighting that I hadn’t received it, they referred me to Speedx, their delivery company. Speedx’s photo of delivery was of the driver’s wheel, not my house or proof of delivery. I complained to Speedx that I had not received the item. They referred me to Creative.Lighting who say they will look into it. I don’t think they will. It is a scam. DO NOT BUY.

11 March 2026
Unprompted review
Rated 1 out of 5 stars

This company is a scam.

They took a month to ship my order, which definitely did not ship from Europe, despite their claims of being a Swedish company. Then they claimed it was lost and they were going to ship it again, then went back on their word and said it was on the way, then claimed it was delivered when it wasn't. They simply ignore any request to cancel the order and get a refund and only reply to the messages they want to reply to. Horrible attitude and response times that take ages for products that are probably never actually shipped. Stay away from this company.

5 March 2026
Unprompted review
Rated 1 out of 5 stars

Sweatshop in China

Sweatshop in China, acting like a Swedish company. Products are trash, and the so-called customer service is horsesh*t. Avoid at all cost.

2 March 2026
Unprompted review
Rated 1 out of 5 stars

Faulty light

Faulty light, after a number of emails and ageeing that they would replace. the faulty light -they just ghosted me - Please DO NOT BUT from this Website

13 January 2026
Unprompted review
Rated 2 out of 5 stars

Not as described. Con.

The lights that I received did not match the ones advertised on the web. The stand was smaller and not very practical. The solar panels are about half size advertised. When I complained I was asked to send them back to China! Eventually I advised the credit card company of the issues and they instigated a refund. CL are a con.

26 January 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scammers

Absolute scammers. Claim they have items in stock and take your money but then nothing. Companies like this should be struck off!

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Following weeks of back and forth they…

Following weeks of back and forth they agreed to a refund. Only to then make that process as complicated as possible.

Parts currently sat in chinese customs going back and they seem in no hurry to pick it up.

Failures at every level by a scam "swedish" chinese company.

21 November 2025
Unprompted review
Rated 1 out of 5 stars

Locomotive Train Humidifier

Creative Lighting will deny you a refund when you never received your order in my case the Locomotive train. I received an email stating that my order was delivered checked my mail box nothing! Called my post office again nothing they said there records shows delivered but not in my mailbox. I've emailed Creative Lighting they will not refund a shipment I never received. I will not order from this company ever again! They're crooks and liars! I disputed with my financial institution creative Lighting sent the emails that even show that I had emailed creative Lighting looking for the shipment with only response from creative Lighting saying the order was delivered. My order NEVER made it to my mail box still even with the proof to my financial institution Im out of $112.90. If you want to donate your money then order from these crooks! Good luck getting whatever you order you MAY or MAY NOT get your order.

2 January 2026
Unprompted review
Rated 1 out of 5 stars

Broken/Unusable products

I have just unboxed the USB Charging Station, from this my latest order.
It is absolutely useless crap. The whole thing 'rattled' with loose, internal parts.
In addition, when I tried to plug-in the power lead, the socket itself broke away inside.
I am not even going to unbox the 'Easy-stick' Smart bar (from the same order), which is going straight into salvage, along with the USB Charging station, and the previous two items I bought. I cannot now trust your products. I will not be returning all these items because I do not want to take any risks with any replacements. Do not see any avenue to my receiving any monetary compensation, so I am writing-off this expenditure and putting the whole matter under the 'experience' heading, in my 'accounts ledger'. 
My recommendation is that everyone should avoid these shoddy and probably electrical dangerous I am not even sure that they conform to any UK electrical standards.
These products represent the 'low-end' of Chinese contraption, even though this company is, I think Swedish; you on are 'on the slide' Sweden.

26 January 2026
Unprompted review

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