I had contact with somebody from customer service via chat, after I found out that that I apparently signed up for a subscription, which means I had to keep the account runningby payments. I was rea... See more
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See what reviewers are saying
Eric helped me. He contacted me immediately and said he would help me resolve my issue. I thank him. I'm giving it a 4-star rating now, but I will update my review to 5 stars once my refund is credite... See more
Fraudulent debit card payment from your unknown company in South Africa. Kindly stop stealing money from our Accounts. You've debited my account twice in a space of a week while I've got nothing or an... See more
Company replied
Good afternoon, I tell you that on 02/14/2025 I was browsing Instagram and an advertisement appeared for a Stanley thermal glass that I would get just by paying for shipping. I paid for it and within... See more
4.2
Great
404 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Thank you for replying my partner has…
Thank you for replying my partner has managed to get hold of you and her payment has been refunded. Thank you for sorting that out
9 September 2024
Unprompted review
Reply from Craftyzenith
Dear Colin,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate your account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thnkyou for solving my problem very…
Thnkyou for solving my problem very happy
9 September 2024
Unprompted review
Reply from Craftyzenith
Dear Noma,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Taken money no idea how to claim back
15 August 2024
Unprompted review
Reply from Craftyzenith
Dear Kathleen,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We could not locate you account.
Please make sure to provide us with your information to be able to find your account and solve your issue.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Thank you for the assistance
15 August 2024
Unprompted review
This is just a waste of money
This is just a waste of money. Please return all my money in as many months as it is.
I rechage more time but this is not good just waste money.I dont want more waste money so i wana leave it.
30 May 2024
Unprompted review
Reply from Craftyzenith
Dear Malik,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Resolution of Case - Good Customer Service
Thank you Ayla for your assistance.
29 July 2024
Unprompted review
Reply from Craftyzenith
Dear Graham,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
Help me to cancel my account
Help me to cancel my account, was very helpful!! Thank you so much.
8 July 2024
Unprompted review
They deducted from my account two times…
They deducted from my account two times even if I cancelled going to the bank it's a scam guys be careful 😭
1 July 2024
Unprompted review
Reply from Craftyzenith
Dear Michael,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
to be honest at first it was not
to be honest at first it was not, but after reporting the matter i was answered and assured that it will be fixed so i am happy with that.
23 June 2024
Unprompted review
Scam
It is a scam. I was going to buy a loudspeaker at Elgiganten and they tricked me into a membership.
14 June 2024
Unprompted review
Reply from Craftyzenith
Dear Heide,
Your feedback is of the utmost importance to us, and we are dedicated to addressing your concerns.
We sent you an email, please make sure to check your inbox.
And feel free to reach out to our customer support team at support@craftyzenith.com for further assistance.
Your trust and satisfaction are our top priorities.
Best regards,
Ayla
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