CraftCourses.com Reviews 

707
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 340 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and patient staff, who are described as welcoming, helpful, and engaging, making the learning process enjoyable and accessible for all skill levels. The courses themselves are highly regarded for being well-organized, hands-on, and providing ample opportunity to create multiple pieces, with many people expressing satisfaction with the quality of the products they made. Reviewers appreciate the excellent user experience, noting the relaxed and friendly atmosphere, the provision of all necessary equipment and materials, and thoughtful touches like refreshments. The overall service is frequently highlighted as exceptional, with many consumers feeling proud of their creations and gaining confidence to pursue their new skills further.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and... See more

Product

Customers had positive experiences with the product, often expressing delight and pride in their creations.... See more

User experience

Users describe positive interactions with user experience, highlighting the knowledgeable and supportive... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the end results... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent instruction and guidance... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent craft day with ample time to create several pieces. You don't just apply glaze to a few pots - you get hands-on experience of every stage of the raku process (whilst wearing fire-proof glove... See more

Rated 5 out of 5 stars

Very informative every step of the way and every detail covered including health and safety. Making my first box made me feel very proud even if it wasnt perfect. Great group of people which made th... See more

Rated 5 out of 5 stars

Very enjoyable course learning about lino cutting, designing. Inking and printing. Hywel was very helpful and did a lot of translating as I was slightly nervous about letting loose with my pigeon Wels... See more

Rated 5 out of 5 stars

A great session with plenty of hands-on experience at making a wide variety of tapas. Phil’s input was at just the right pace and his instructions were always clear and precise. The course was fun, I... See more


Company details

  1. Art Handcraft
  2. Art Center
  3. Art School
  4. Craft Store

Written by the company

Discover art & craft workshops, memorable gift experiences & kits from thousand of UK makers! We are passionate about getting people making! B Corp™ certified and a member of the Good Business Charter, winners of the GBEA Creative Entrepreneur of the year award 2022. Makers 🤝 join us now! CraftCourses will help you connect with thousands of craftspeople & artists all across the UK, who teach their wondrous skills! We have a massive choice of creative in-person workshops, handmade art & craft kits, classes available "live online", downloadable online tutorials and a handcrafted shop offered by our 6,000+ community of independent makers & creative organisations. Our mission is to make that connection between UK artisans and those of us keen to experience the joy of practical and creative arts & learn! There is great satisfaction in being creative; making and doing things with our heads, hands & hearts - it's so good for us on many levels. Established in 2011 in Pembrokeshire, we are a family run business and the UK’s largest craft & art experience site; from glassblowing to blacksmithing, printmaking to pottery, sculpture to photography, oil painting to digital illustration, there is something for everyone! Our gift vouchers and cards make a unique and memorable present, redeemable against anything on the CraftCourses site. For our large community of over 6,000 UK based artisan makers & tutors, we offer an effective and friendly way to share your fascinating skills with the world, book & sell your courses, kits & 'makes' and earn yourself significant additional income. Teach with us - join the CraftCourses Makers Community! We are free to join, with no listing fees, we take a modest commission (the cheapest comparable rate we believe you will find) only when we deliver a fully paid up customer to you. In return we offer a highly effective marketplace for your craft & art courses & kits, a very secure booking platform, full refund & cancellation handling, bespoke cancellation policies, safety & protection for both Makers & Customers , excellent customer services (real live friendly & polite people answering our phone calls and emails!) and fun & engaging marketing via our social channels, newsletters & our solid search engine rankings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

707 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(707)

325 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The best day making an axe for my…

The best day making an axe for my Viking enthusiast son! Richard was very supportive and taught my son a few new skills ! Will definitely be rebooking with him 100%. Couldn’t recommend the craft course enough. Thanks Richard!

18 April 2026
Unprompted review
Rated 5 out of 5 stars

I did an 'air dry clay mould' course.

I did an 'air dry clay mould' course.
I was welcomed by Jan and she explained what was invovled as I had never done this type of course before.
I was offered a drink and snacks during this 2 hour session.
She showed me a large container full of different moulds so I could pick out which ones I would like to use. There were so many to choose from - flowers, nature, decorative edging ones etc. I made quite a lot of items, so now I have to wait until they are completely dry, before painting and varnishing them all.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

We had a fabulous day with Will

We had a fabulous day with Will, learning new skills and techniques. The books we produced, with their copper covers, were very special and individual as we had used our own designs. Will was patient, attentive and very knowledgeable. We would highly recommend this experience.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

A lovely day on this course

A lovely day on this course. Great location in the woods with constant bird song! A pleasure to meet Peter and hear his passion for woodwork and see his skills. Also nice to see another course (gate making) on the go and see what other courses involve. A wonderful day outdoors learning to use tools and new techniques. Highly recommend! Thanks so much

12 April 2026
Unprompted review
Rated 5 out of 5 stars

What a lovely day

What a lovely day! Bill was an engaging, insightful and patient teacher. I feel like I absorbed so much fascinating information during the day, and though I'm a beginner, I never felt foolish when asking questions. So refreshing.

The venue for Bill's new workshop (Ysgol Llawr Betws) is fantastic. Beautifully kitted out workshops and very picturesque setting. He's clearly worked extremely hard at getting everything set up there to make the experience for learners as accessible and relaxed as possible whilst having access to some serious professional standard machinery and materials.

Bill's sensitivity and respect for his Welsh heritage was reflected in the fascinating pictures adorning the work room and the beautifully crafted Welsh stick chairs produced by recent students. It really is very heartening to see a Centre with courses and tuition of this calibre being established here in north Wales.

Thanks for a really enjoyable course, Bill, I definitely have an eye on your future programmes. I wish you every success in this venture.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Superb glass fusing experience with Crafty Diane

Diane provides all the equipment and skill required to enable beginners and more experienced to create beautiful piece of art. Diane is encouraging and gives plenty of ideas to help you put your own ideas in to your design. A relaxing and enjoyable day loved making my own glass fused garden ornament. Brilliant day thank you.

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Just an amazing day.

The settings were amazing, the barn was great with the sun flooding in on. Nice crisp April morning.
Paul and Bob had a lot of patience with the entire group. This is definitely for novices to see if leathercraft is for them.
The tools are all ready for you, the templates are easy to follow, if you're not sure about something, these two are more than happy to re explain and in my case critique my method.
A really fun day that went so fast.
I was extremely pleased with my eventual product. Couldn't have been happier.

12 April 2026
Unprompted review
Rated 5 out of 5 stars

Very good course

Very good course - Matt was very informative and open to questioning at all stages. Immediately went home and went through my tool box - half of it needs to be chucked out! Great course for confidence building diy.

4 April 2026
Unprompted review
Rated 5 out of 5 stars

I had such a wonderful time at this…

I had such a wonderful time at this lampshade-making course! The whole experience was both relaxing and really rewarding. I loved being guided step-by-step through the process, and it was amazing to leave with a finished lampshade that I actually made myself.

The instructor was fantastic—patient, knowledgeable, and always happy to help or answer questions. They made the whole process feel accessible, even for beginners like me.

The atmosphere was warm and welcoming, and it was great to meet others who were just as excited to try something creative. Everything was well-organised, with plenty of materials and support throughout.

I’d highly recommend this course to anyone looking for a fun, hands-on activity or wanting to try something new. I’m already thinking about my next design!

28 March 2026
Unprompted review
Rated 5 out of 5 stars

I was bought the place on Bobs course…

I was bought the place on Bobs course by my granddaughter as a Christmas present and birthday present combined and what a present it was, it was so useful as Bob must have the patience of a saint to help me talk about ham fisted I had tried to teach myself and he expelled a lot of the myths I had acquired and taught me properly in a very patient way I went from handshaking beginner to a. relaxed pupil who wanted to do more and the benefits were much appreciated and I would recommend that anyone thinking of taking up pyrography should put one of Bobs courses as a must do the friend ship shown and the excellent lunch provided by Mrs Neil was second to non well-done Bob keep it up and all the best to you both. Dave Brooks aka Tasha😀😀😀

28 March 2026
Unprompted review
Rated 5 out of 5 stars

Forging fun

I had a fantastic day with Ruby in his forge as a birthday present. He is a personable, patient and supportive teacher as well as a skilled and passionate craftsman.

I came with no forging experience, and left with four pieces I had made myself, some new skills, and a new appreciation of an ancient craft and its history. And a big smile on my face!

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Fanatastic experience and would…

Fanatastic experience and would definitely recommend.
We had a great time and very patient with us especially with me as I have multiple sclerosis.
Well worth it and couldn’t recommend it ended enough.
Thanks very much and we’re looking forward to coming back and glazing it😁

25 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look