The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
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Review summary
Created with AI, based on recent reviews
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Great customer service when I requested something it was fullfilled. Purchased big bottles for a good value for money. The fragrance oils I picked are great for my candle making. However not sure if... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I’ve had a faulty bottle I emailed them…
I’ve had a faulty bottle I emailed them no reply
2 March 2026
Outstanding
I love the fragrances, every one I have bought, has not dissapointed.
Orders are processed quickly and delivery is quick.
I can always rely on a great service.
28 February 2026
Ease of placing my order
Ease of placing my order, arrives super quick, fantastic prices and fantastic products
20 February 2026
Excellent fragrance oils
Excellent fragrance oils. Very quick delivery. Would recommend
27 February 2026
Love using this company
Love using this company. Quality products, friendly customer service and always ship my orders quick. Never had any issue with them.
5 March 2026
Unprompted review
Great service as always
Great service as always. My order arrived quickly with no damages.
16 February 2026
Absolutely awful no response to missing…
Absolutely awful no response to missing parcel situation I have been trying to contact the shop via online form and email for a week and there is no reply from Craftastik at all.
26 February 2026
Unprompted review
Great service
21 February 2026
Placed an order which arrived very…
Placed an order which arrived very quickly. Scents are very good. I would definitely use them again.
14 February 2026
I’ll be honest… I’m disappointed
I’ve given 3 stars because of the fast postage, and delivery updates, but to be honest… I’m disappointed with the product. The Ombré Nomade scent that I purchased smells nothing like the real thing. £32 down the drain. Will be purchasing elsewhere in future.
The Dettol scent however is bang on.
20 February 2026
Great products amazing oils and quality…
Great products amazing oils and quality wax. Prices are low
12 February 2026
Wrong Items delivered and not reply from Craftastik
Wrong Items were delivered. We have been trying to contact the shop via phone, mail and sms for a week and there is no reply from Craftastik at all :(
18 February 2026
Never disappointed always quick…
Never disappointed always quick delivery and quality oils
11 February 2026
Great products fast delivery thank yiu
15 February 2026
fast delivery beautiful products
5 February 2026
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