The fragrance oils are always top quality. I've found the Craftastik in-house scents are fantastic. I've seen some negative comments re. customer service but that has never been an issue.Any problems... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great customer service when I requested something it was fullfilled. Purchased big bottles for a good value for money. The fragrance oils I picked are great for my candle making. However not sure if... See more
I've seen that more people are dissatisfied with this company, especially with customer service. Personally, I haven't had any problems so far and everything I've bought from them has arrived on time.... See more
Oils are gorgeous and strong as always. Only problem is tried everything to contact you and nobody ever gets back. Seems nearly impossible to get to talk to someone from craftasik. This problem is cou... See more
Company details
Written by the company
Home Fragrance Supplies, Candle Supplies at great prices!
Contact info
Unit 11, Swift Business Park, Creek Way, RM13 8LE, Rainham, United Kingdom
- 0203 305 6486
- info@craftastik.co.uk
- craftastik.co.uk
4.3
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exactly what I was looking for ❤️
6 June 2026
Great product Quality and great prices
Great product Quality and great prices!
I have made countless orders in the last 12months and I’ve never had an issue.
30 May 2026
Great spray bases my customers love…
Great spray bases my customers love it.Will definitely be buying more in the future.Prompt delivery too
29 May 2026
Products are of exellent quality
Products are of exellent quality. Customer service is outstanding. Sorts out problems very quickly. Delivery is quick.
27 May 2026
Absolutely fabulous products and the…
Absolutely fabulous products and the most efficient service - cannot fault and my go to for all my fragrance oils
28 May 2026
Excellent service
Excellent service, on of my items was missing and within minutes the of my email being sent I had a reply and item was sent and received the next day. I have been using this company for 4 years now and service and products are top notch.
2 June 2026
Fantastic customer service and a very…
Fantastic customer service and a very fast delivery service
25 May 2026
Everything arrived on time
Everything arrived on time. Great service and the smells are divine! Thankyou 😁
30 May 2026
Always have what i want,great service.x
29 May 2026
Great customer service
Great customer service
THANK YOU for such a great experience from start to finish. I will definitely use this company again and would highly recommend them.
18 May 2026
Il be back
Been meaning to order a few time and when I did yous didn’t disappoint I took out the oil of the bag and my daughter said she could smell the oil from half way down the path (I work in the shed) and I didn’t even open it she said literally said smells like a coffee shop so am impressed
20 May 2026
I really like ordering from this…
I really like ordering from this company, always fast delivery and excellent products. Thank you
27 May 2026
super quick delivery oil smells amazing
19 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.