Like most people I had no understanding of Sleep Apnea, and was having miserable sleep and lacked energy throughout the day. My days started at the local pool at 5.30am, and my energy levels become ve... See more
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Review summary
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The N20 Mask Cushions are good quality (don't go for cheaper substitutes - I tried some and was disappointed) and are fairly priced for the quality. They were securely packed and delivered to me in go... See more
Good price, fast delivery, well packaged. Replacing the old tube with worn out connection and water tank made the unit so much quieter. I should have replaced them 2 years ago.
Company replied
Ruby from the Berwick location was extremely helpful in providing detailed information to ensure that the correct items were being provided the first time. Ruby also understood how important our need... See more
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Company details
- #3 of 7 best companies in Medical Equipment Supplier
- #2 of 2 best companies in Local Medical Service
- #5 of 9 best companies in Medical Supply Store
- #3 of 4 best companies in Sleep Clinic
Written by the company
CPAP Victoria is a proudly family-owned and operated business dedicated to helping people across Victoria achieve better sleep and improved quality of life. With over 16 conveniently located clinics, plus a strong online presence, we provide expert care, trusted advice, and access to the latest CPAP technology for the treatment of sleep apnea. Our philosophy is simple: combine world-class products with personalised, face-to-face service. Each of our clinics is staffed by trained consultants who take the time to understand every patient’s individual needs. From diagnosis and trial through to long-term therapy support, our team ensures that patients feel confident, comfortable, and cared for at every step of their sleep health journey. We stock a wide range of CPAP machines, masks, and accessories from leading brands such as ResMed, Philips, and Fisher & Paykel. Our clinics also provide in-person fittings, machine troubleshooting, and loan equipment when required—services that most online-only competitors cannot offer. At CPAP Victoria, we believe in making therapy affordable and accessible. We regularly run promotions, offer trade-in deals, and provide ongoing support to help patients get the best value from their equipment. Above all, our focus is on empowering patients with the knowledge, tools, and confidence they need for long-term success in CPAP therapy.
Contact info
Victoria, Australia
- 1300 750 006
- info@cpapvictoria.com.au
- cpapvictoria.com.au
Sleep Apnoea Diagnosis: What's Next?
4.7
Excellent
3K reviews
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Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you found it easy to place your order online and that your delivery arrived quickly. It’s great to know everything went smoothly for you.
We truly appreciate your support and look forward to assisting you again in the future.
Best regards,
The CPAP Victoria Team
Product online order
Product information ensuring ordering the correct and compatible accessories was helpful as well as amending an incorrect order
31 March 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re really pleased to hear that you found the product information helpful in ensuring you ordered the correct and compatible accessories, and that we were able to assist you in amending your order when needed.
Your feedback means a lot to us, and we truly appreciate your support. Please don’t hesitate to reach out if you need anything further.
Warm regards,
The CPAP Victoria Team
Everything
31 March 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We really appreciate your support and are so glad to hear you’re happy with everything. It means a lot to us.
If there’s ever anything you need, we’re always here to help.
Kind regards,
The CPAP Victoria Team
The ordering is easy and the delivery…
The ordering is easy and the delivery is always good and just as the tracking is reliable.
31 March 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re really pleased to hear that you find the ordering process easy and that delivery and tracking have been reliable for you. It’s great to know everything has been running smoothly with your orders.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi there,
Thank you so much for your review! We’re really glad to hear that you were happy with the prompt delivery.
We also appreciate your feedback regarding organisation, and we’ll certainly take this on board as we continue to improve our service.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Delivery was timely
Delivery was timely, however I received a power source that was mismatched with the power cord so am unbale to use the UPS/battery
27 March 2026
Reply from CPAP Victoria
Hello,
Thank you for your feedback, and I’m really sorry to hear about the issue with your order.
While we’re glad the delivery was timely, I completely understand how frustrating it must be to receive a mismatched power source and cord, especially when you’re unable to use the UPS/battery as a result. This is certainly not the experience we want for our customers.
We will absolutely do all we can to help get this resolved for you as quickly as possible.
Warm regards,
The CPAP Victoria Team
Just so helpful and great customer…
Just so helpful and great customer service you feel like you are not a nuisance asking a question.
20 March 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your lovely 5-star review!
We’re really grateful for your kind words. It means a lot to hear that you felt comfortable asking questions and supported throughout your experience, that’s exactly what we strive for.
We truly appreciate your support, and we’re always here if you need anything at all.
Kind regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re delighted to hear that you found our service fantastic. Your feedback truly means a lot to us.
If there’s anything we can assist you with in the future, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Fast, Friendly, Fantastic Service
I actually ordered the wrong thing. CPAP Victoria (both over the phone and online) was extremely helpful in getting it right and fast with absolutely no fuss (super-friendly). I needed the ordered item changed over quickly, prior to going on holiday. Done! So happy!
24 March 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re so pleased to hear that our team was able to assist you quickly and make the exchange process smooth and stress-free, especially with your upcoming holiday. It’s great to know that both our phone and online support made a positive difference for you.
Your kind words truly mean a lot to us, and we’re so glad we could help get everything sorted in time.
Wishing you a fantastic holiday, and please don’t hesitate to reach out if you need anything in the future.
Kind regards,
The CPAP Victoria Team
Good helpful service
23 March 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your 5-star review!
We’re really pleased to hear that you found our service helpful. Providing support and making things easier for our customers is always our priority.
We truly appreciate your kind words and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Good replacement
24 March 2026
Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re glad to hear you’re happy with your replacement. Your feedback is greatly appreciated.
If there’s anything else we can assist you with, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
The price was great and the package was…
The price was great and the package was well pack and it come in quick time
26 March 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you were happy with the pricing, packaging, and delivery time. It’s great to know your order arrived quickly and in good condition.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
The CPAP Victoria Team
Excellent service
Excellent service. Ordered wrong size masks and they sent me the correct size with a return envelope to post the incorrect sized ones. I was very impressed by this.
23 March 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your kind 5-star review!
We’re really glad we could assist in resolving the mask size issue quickly and make the exchange process as easy as possible for you. It’s great to hear that this left a positive impression.
Your feedback truly means a lot to us, and we’re always here if you need any further assistance in the future.
Kind regards,
The CPAP Victoria Team
Delivery service
23 March 2026
Reply from CPAP Victoria
Hi,
Thank you so much for your 5-star review!
We’re really pleased to hear that you were happy with our delivery service. Your support means a lot to us.
If there’s ever anything we can assist you with, please don’t hesitate to reach out.
Kind regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that you found our service super quick and well-priced, making things fast and affordable for our customers is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Kind regards,
The CPAP Victoria Team
Excellent Service
Made the wrong selection on the filters, I didn't realize that there was a difference between the Airsense 10 and the Airsense 11. The hose and tank are perfect.
23 March 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re glad to hear that your hose and chamber are perfect, and it’s great that we could assist even when there was a mix-up with the filters. Mistakes happen, and we’re always happy to help our customers get exactly what they need. 😊
We truly appreciate your support and kind words, and we look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Great service
Great service, really
Nice to have a new water tank that is clean and fresh
20 March 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that you’re happy with your new chamber and that it’s fresh and ready to use. Providing great service and quality products for our customers is always our goal! 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Reply from CPAP Victoria
Hi,
Thank you so much for your wonderful 5-star review! 🌟
We’re thrilled to hear that your delivery was prompt, getting your order to you quickly is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Best regards,
The CPAP Victoria Team
Quick and efficient service
19 March 2026
Reply from CPAP Victoria
Hi there,
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that you found our service quick and efficient, making things smooth and easy for our customers is always our goal. 😊
We truly appreciate your support and look forward to assisting you again whenever you need us!
Kind regards,
The CPAP Victoria Team
Easy to order online
Easy to order online, product always arrives well with no concerns. Products are generally a little cheaper online than what I can get locally, great to have some back up.
2 March 2026
Reply from CPAP Victoria
Hello,
Thank you so much for your wonderful 5-star review! 🌟
We’re so glad to hear that ordering online has been easy and that your products always arrive safely. It’s great to know that our pricing and convenience make it easier for you to have a reliable backup too! 😊
We truly appreciate your support and kind feedback, and we look forward to helping you again whenever you need us!
Best regards,
The CPAP Victoria Team
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