I bought this item as it was temporarily unavailable on the manufacturer's online shop - even though it was three times as expensive on the Cpap Store. The price and shipping costs were clearly st... See more
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See what reviewers are saying
Met with Sam who guided us through the process of which machine to buy. All info was good, we had lots of questions and he gave us information we hadnt considered. Now ive got machine at home im getti... See more
Having posted a genuine (bad) review of Cpapstore, I've made a refund request with PayPal. I instigated 'chat' with cpapstore to ask if listed item new and if from UK. They instantly responded that I... See more
Company website is quite slow but easy to use and order from. Delivery notifications and updates spot on. Despatched and delivered as promised. Only issue was DHL delivering to the wrong address, a... See more
Company details
Written by the company
At CPAP Store London, our mission is to enhance the sleep quality and overall well-being of individuals living with sleep apnea and other respiratory conditions. We specialize in providing a comprehensive selection of CPAP and BiPAP machines, masks, and accessories from trusted brands like ResMed, Philips Respironics, Fisher & Paykel, and more. We recognize that beginning CPAP therapy can be a significant adjustment. That’s why our experienced and compassionate team is here to support you every step of the way—from selecting the right equipment to achieving lasting comfort and therapy compliance. Why Choose CPAP Store London? Extensive Product Range A wide variety of machines, masks, and accessories tailored to suit your personal therapy needs. Expert Guidance Receive personalized mask fittings, hands-on support, and expert advice from our knowledgeable staff. Convenient Shopping Shop online for fast delivery or visit our centrally located London store for in-person assistance. Customer-Centered Care Your comfort, satisfaction, and long-term success with CPAP therapy are our top priorities. At CPAP Store London, we’re more than a medical equipment provider—we’re your dedicated partner in achieving better sleep and better health. Let us help you breathe easier and sleep more soundly, every night.
Contact info
25 Curzon Street, W1J 7TG, London, United Kingdom
- 07827777267
- info@cpapstorelondon.co.uk
- cpapstorelondon.co.uk
3.0
Average
115 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Easy!
The part I needed was in order and I was able to pick it up the next day. Easy to order and pick up.
24 May 2023
Items available but very expensive
On the plus side, this was the only place in the UK which had the item I needed in stock (a Transcend P8 battery). However, it was extremely expensive compared to other UK retailers and much more so than US retailers, even when allowing for the cost of importing it from the US.
10 May 2023
First time using cpap Store London
First time using cpap Store London. I’m very pleased with the service I received. My new mask arrived quickly and was packaged well. I will be using cpap store London in the future.
30 April 2023
Reliable and quick
I have bought a few things now and always quick confirmation, dispatch and delivery - many thanks
30 April 2023
No plug to charge battery
24 April 2023
Exceptional support for business traveler
Upon arrival from the US to London for an extended business trip, my travel cpap until failed. Within a few hours of contacting the Cpap Store London, I was able to secure a doctor’s appointment and prescription which allowed me to purchase a new unit for my trip. For my convenience, the Cpap store organized a courier for delivery of the unit to my hotel so that I would have it for that night.
24 April 2023
You sent me an unexpected gift which I…
You sent me an unexpected gift which I appreciated.
23 April 2023
Everything shipped as requested plus a…
Everything shipped as requested plus a bonus and free mask upgrade. Excellent.
7 April 2023
Reply from Cpap Store London
Thank you for the review Andy
Personal service above and beyond
I had a call from the store the day after I placed my order for a travel machine + battery; the lovely young man asked me about my travel plans, I explained that as I as disabled we have a caravan, because I can't always get out for a day in a hotel if I'm having a bad day, and don't always have power + I'm going to Canada in September. He then told me of a smaller, more recent machine that would suit me better but it cost @ £400 more as a courtesy they waived the extra cost and I received the better machine the next day.
12 April 2023
Knowledgeable and professional
I find them to be knowledgeable, user friendly and professional in their approach and service delivery.
30 March 2023
Emails enquiring how I was getting on…
Emails enquiring how I was getting on and swift service
11 April 2023
Awesome interaction with customer and…
Awesome interaction with customer and ease of website use.
9 April 2023
Good price
The process was efficient but l noticed the use by date on the mask has expired.
8 April 2023
Delivery is more than 30 days, used
Delivery is more than 30 days, they sent me used machine. trying to return but no answer
1 January 2023
Unprompted review
First time I have taken away and it…
First time I have taken away and it doesn’t work with no information in the manyal
3 April 2023
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