Cozyhoome Reviews 

285
TrustScore 1.5 out of 5

1.5

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, most reviewers were let down by their experience overall. Many customers reported not receiving their ordered items, or receiving products that were completely different from what was advertised and often of poor quality. Reviewers frequently mentioned that the products received were substandard, broken, or not fit for their intended purpose, leading to frustration. People also consistently experienced poor customer service, with many emails and messages going unanswered, especially when trying to resolve issues or request refunds. When responses were received, they often involved template replies or offers of partial refunds that were deemed insufficient for faulty or undelivered items. Conversely, a small portion of people felt that some products, such as a sink wrench, cultivator, posture brace, melon slicer, shammy, and corn planer, were effective and useful for their specific tasks.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, with many reporting not receiving items they... See more

Quality

Reviewers highlight ambiguous aspects of quality, with many expressing disappointment regarding product... See more

Order

Consumers express significant dissatisfaction with their orders, frequently reporting that purchased items... See more

Response time

Clients share negative opinions on response time, with many reviewers reporting a lack of communication and... See more

Refund

People report negative experiences with refund, often struggling to obtain their money back or even a... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I ordered the 360° razor but received a cheap plastic version instead, which cut me the first time I used it. I contacted their customer service via email, but kept getting the same automated resp... See more

Rated 1 out of 5 stars

I ordered a 2-in1- mini curling Iron. Video showed it being used as a curling Iron. When it arrived the packaging said "hair straightener"I tried to curl my hair to no avail. I have contacted the s... See more

Rated 1 out of 5 stars

I purchased the micro fibre towels on 18th August. I emailed them a week a week ago, 9th September, to ask where my parcel was and they responded almost immediately apologising. I replied and they re... See more

Rated 1 out of 5 stars

Ordered weeder. Had same experience as another reviewer that ordered one. Nothing like picture. Angle all wrong. Not fit for purpose. Didn't get weeds out. Said could use it standing up. That wasn't p... See more



Contact info

1.5

Bad

TrustScore 1.5 out of 5

285 reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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1.5

All reviews

(285)

79 reviews in the last 12 months

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Rated 1 out of 5 stars

Don't buy from them!!!

Don't buy from them!!!! Scam fraud!!!! Im reporting them!!!! Ordered 2 months ago spent 80 some dollars and still nothing!!! They claimed i put my address wrong so I sent them my adress again but also checked my order info and my address was right. Its been months and nothing so if you want money stolen order with them

26 August 2025
Unprompted review
Rated 1 out of 5 stars

Scam. Do not give them your money!

I ordered three quality nail clippers advertized on Facebook by Cozy home dot com

Instead, six weeks later, I received an empty package without any identification from “Gehers Hotys” located in a storage unit in south Chicago.

Their help center responded suggesting that my package had not been shipped yet. I provided tracking details and photographs of my package. They have not responded, and most likely will not.

This product has been advertised under different distributers. The ads are very convincing and well-produced. But sending empty packages or random junk seems to be a common experience from people who ordered this and other products from Cozy Hoomes.

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Kitchen draining mat hopeless

Bought the draining mat for next to kitchen sink , for a start it is much smaller than the one in video, and not very pliable unable to roll it as in video. Never gave a size in the description. Far too small !! Just don’t bother buying it

13 August 2025
Unprompted review
Rated 1 out of 5 stars

The socks don't fit, they don't.They followed up and wanted me.Take a photograph of the picture.Send me my money back or send the right socks

I would never buy from this company. I've tried to tell them that the socks don't fit, they're so tight. They're supposed to be between a 9 and a 12-point size. I mA size 10. There should be plenty of room. The socks are so tight, they're uncomfortable. I let them know that now they want me to take a picture of the socks. On my foot, that's ridiculous. They need test.Send me my money or the right size

14 August 2025
Unprompted review
Rated 1 out of 5 stars

water guns.

I bought two water guns.
The water guns stopped working very quickly.
Recharged the batteries - water guns don't work.
Never again.

14 August 2025
Unprompted review
Rated 1 out of 5 stars

Ordered weeder

Ordered weeder. Had same experience as another reviewer that ordered one. Nothing like picture. Angle all wrong. Not fit for purpose. Didn't get weeds out. Said could use it standing up. That wasn't possible due to shortness of it. Do not buy. Waste of £10

11 August 2025
Unprompted review
Rated 2 out of 5 stars

Poor product

Unlike other reviewers I actually had a good experience with customer service! I received a prompt response and was a sent a link when I emailed to say I could not track my order . My issue was with the product itself - the weeding implement . It was nothing like the one featured in the adverts which looks well made and robust . The one I received was almost like a child’s toy ! The angle at which the weeding head joins the shaft is all wrong and will not grip the weed . Moreover, one still has to bend contrary to the claims made . The end of the shaft broke on first use .
I emailed the company about the issues and haven’t heard anything. As it was on offer I only wasted £10 . Very glad I did not buy at full price!

6 August 2025
Unprompted review

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