Coving Direct Reviews 555

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Bought 2 lengths. Excellent finish indistinguishable from plaster. Was a little worried recommended sealant/adhesive wouldnt keep the coving in place ( I had no other way of securing it) but it held... See more

Rated 5 out of 5 stars

Just received my ceiling roses from Coving Direct today, and they are stunning! Way better than anything you can buy in the main DIY stores, and they arrived well packaged and in breakneck speed (just... See more

Company replied

Rated 5 out of 5 stars

Outstanding customer care! They replied to my question within just two hours (at 10pm!) and David was extremely helpful throughout the whole process. I had checked the reviews before placing my or... See more

Rated 5 out of 5 stars

Easy to navigate web site, extremely well packaged ceiling roses, fast delivery and great communication. Can't wait to see what my ceiling roses look like when they are in situ. This is what good busi... See more

Company details

  1. Interior Designer

Information provided by various external sources

We are a supplier of high quality design led interior mouldings.


Contact info

4.9

Excellent

TrustScore 5 out of 5

555 reviews

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Rated 5 out of 5 stars

Amazing

Amazing. So pleased.
Fast delivery and great communication on email when needed help and advice with which product to order.

Rhs j you

16 September 2023
Rated 5 out of 5 stars

Great customer service is measured when…

Great customer service is measured when things go wrong, not when things go right, David certainly went above and beyond when things did not go to plan. Despite David sending a sample, when the order arrived, it didn’t suit the project we were working on. I was gutted as the covings was stunning. I wasn’t aware that returns were to Ireland but quickly realised the challenges with couriers/customs ect. After a few calls from David, he found an unimaginable solution which avoided us having to return to Ireland. David really did put us as the customer first. He runs a great business, with a great selection of products and most importantly he puts his customers at the heart of everything he does. I’m sad our order didn’t work out this time however, I hope to use David on future projects and would definitely recommend Coving Direct to family/friends.

11 September 2023
Rated 5 out of 5 stars

Great product - Great service

I have two ceiling roses from Coving Direct. The product is great quality and is produced to accurate tolerances. It requires no “finishing” once fitted.
They are a small business and great to deal with. They communicate well and respond in good time.
I would definitely recommend them.
Delivery times are slightly extended as they are based in Ireland.

28 August 2023
Rated 5 out of 5 stars

A True Diamond

What can I say, David, you do what a lot of companies do not. You care about your customers, you communicate and your are sincere, qualites these days that in many quarters are lacking.
Thankyou for all your help and full communication you are a true asset to your company and I hope you never lose sight of your goals.
The product is great, as described and of very good quality.

30 August 2023
Unprompted review
Coving Direct logo

Reply from Coving Direct

Thank you Stuart. This genuinely means a lot to me.

Rated 5 out of 5 stars

David is an asset!

My order was going to be dispatched a day late, I know this because David got in touch with me as soon as my order was placed to let me know. Customer service was second to none! Absolutely fantastic business! And the coving I opted for was delivered very well packaged and all tracking was sent to me. I can't rate them high enough!

18 July 2023
Unprompted review

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