Excellent and simple service where you see exactly what you are covered for. The website is easy and intuitive and the price is very good. The website actually glitched while I was processing my order... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Even easier to get cover than last year. Renewal was about 8% more than last year and I thought this was acceptable as my wife and I are another year older! The medical questionnaire was much simple... See more
Company replied
When I contacted through email the response was always really quick snd helpful. When I phoned the staff were really friendly. When I noticed an error Gracie was brilliant at reassuring me and amend... See more
Company replied
Easy to choose level of cover as well laid out. Fair pricing. Queries and claims dealt with very well. I have chosen them over several years as I appreciate their service and pleasant attitude on the... See more
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Company details
Written by the company
At Covered2Go, we’re more than just a travel insurance provider – we’re a family-run business with a passion for protecting your adventures and ensuring your peace of mind. From your first click to purchase to the moment you need to make a claim, our customers are at the very heart of everything we do. We understand that travel is about creating unforgettable memories, and we’re here to make sure nothing gets in the way. That’s why we’re committed to delivering an excellent experience across all touchpoints, offering tailored policies, a straightforward purchase process, and responsive, caring support when you need it most. Our family values drive us to treat our customers like part of the family. We work tirelessly to provide comprehensive cover, including options for pre-existing medical conditions, ensuring everyone can travel with confidence. And should you ever need to make a claim, our dedicated team and trusted partners will guide you every step of the way with expertise and compassion. At Covered2Go, we’re here to help you travel further, worry less, and enjoy more – because your journey is as important to us as it is to you.
Covered2Go Travel Insurance
Written by the company
- What We Do
- Covered2Go Travel Insurance is a family-run business specialising in travel insurance and online technology. With a strong commitment to delivering exceptional customer service, we strive to provide comprehensive coverage tailored to your travel needs.
- UK-Based Call Center
- Our friendly sales advisors are based in Stockport. They are there to help answer any queries or questions you might have about our award winning Policies. Our sales team can be contacted on 0333 400 7745.
- 24/7 Emergency Medical Assistance
- We work very closely with our Doctor led 24 hour medical emergency team who are always on hand to help you through a medical emergency whilst you are on holiday.
- The Whole Package
- At Covered2Go we believe that we have to provide the whole package and that means that not only must the price be competitive, but the cover provided should be extensive, the policy terms and conditions reasonable and easily understood and, most importantly of all, the claims process must be straight-forward, fair and supported by prompt settlement. Our claims team are dedicated to providing a fast, efficient, professional and above all friendly service. We appreciate that making a claim is a stressful time and we will do as much as possible to make the process as smooth as possible.
Contact info
1-13 Wellington Road North, SK4 1AF, Stockport, United Kingdom
- 0333 400 7745
- enquiries@covered2go.co.uk
- covered2go.co.uk
Protect Your Adventures with Covered2Go
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy especially paynent site
14 November 2025
Reply from Covered2Go Travel Insurance
Good morning Ms Darling,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be quick and easy.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Because I was not kept waiting on the…
Because I was not kept waiting on the phone for a long time. Unusual!!
12 November 2025
Reply from Covered2Go Travel Insurance
Good morning Ms Dawlidowicz,
Thank you for taking the time to leave a review for Covered2Go on Trustpilot.
We are delighted to learn that you were not kept waiting while contacting us.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good afternoon Mr Welborn,
Thank you for your 5-star review.
We are pleased to hear that you obtained a detailed quotation at a great premium.
We really appreciate your feedback and thank you for choosing Covered2Go.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good morning Mr Farrar,
Thank you for your excellent 5-star review.
We are delighted to hear that you found our service very efficient and our products great value.
We really appreciate your feedback and thank you for choosing Covered2Go.
Best wishes,
Shannon
Realistic and reassuring with very…
Realistic and reassuring with very helpful service personnel. Competitive and would recommend
12 November 2025
Reply from Covered2Go Travel Insurance
Good morning Cliff
Thank you for your generous review.
We are so pleased to hear that you found our service realistic and reassuring, with our team providing the support you needed.
We truly appreciate your recommendation and we are grateful you chose Covered2Go.
Best wishes,
Shannon
Good overall insurance package.
Clear questions for medical declaration made application easier.
Also like how medical assessment is separate.
Good overall insurance package.
12 November 2025
Reply from Covered2Go Travel Insurance
Good morning Chris,
Thank you for your excellent review.
We are delighted to hear that you found our product good overall and clear medical declaration process.
Thank you for choosing Covered2Go.
Best wishes,
Shannon
Excellent customer service and no long…
Excellent customer service and no long waiting time in a telephone queue.
12 November 2025
Reply from Covered2Go Travel Insurance
Good afternoon,
Thank you for your 5-star review.
We are happy to hear that you found our service to be excellent.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Shannon
Reply from Covered2Go Travel Insurance
Good afternoon Ms Clack,
Thank you for your 5-star review.
We are pleased to learn that you found our service to be helpful and friendly.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Shannon
Professional service again
Initially I had some wrong advice regarding my policy renewal, but the company very quickly recognised this and acted professionally to resolve the matter.
It is the measure of a good company how they deal with mistakes
7 November 2025
Reply from Covered2Go Travel Insurance
Good afternoon Mr Irving,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our service to be professional and that we could resolve the matter.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Bets wishes,
Gracie
Very Pleasant and helpful on the phone
10 November 2025
Reply from Covered2Go Travel Insurance
Good morning Mr Cutress,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you found our advisers to be pleasant and helpful.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Quick and friendly service
7 November 2025
Reply from Covered2Go Travel Insurance
Good morning Ms Lavin,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you find our service to be quick and friendly.
Thank you for choosing Covered2Go for you travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
They provided the different quotes I…
They provided the different quotes I wanted to research. And then pointed out there was a cheaper option to the one I was about to book.
5 November 2025
Reply from Covered2Go Travel Insurance
Good morning Mr Sloan,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you were provided with multiple options in order to research which policy would best suit your needs.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
It was so easy
It was so easy, it's such good value, I even made a mistake and had to talk with customer service, whom was excellent. 5 star 🌟
3 November 2025
Reply from Covered2Go Travel Insurance
Good morning Ms Love,
Thank you for taking the time t leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found the process of purchasing a policy with us to be easy and that the policies are of good value.
Additionally, we are glad that you find our Customer Service advisors to be excellent.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Good price for award insurance.
Good price for award insurance.
Had a slight problem with catching what the sales team said as a woman's voice is very soft, more a reflection of my hearing, apart from that very satisfied.
6 November 2025
Reply from Covered2Go Travel Insurance
Good afternoon Mr Sheard,
Thank you for taking the time to leave a 4-star review for Covere2Go on Trustpilot.
We are delighted to learn that you found our prices to be good and that you are very satisfied.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Great prices would have left 5 stars…
Great prices would have left 5 stars but very confusing web site got there in the end and happy with quote and price
5 November 2025
Reply from Covered2Go Travel Insurance
Good afternoon Mr Stokes,
Thank you for taking the time to leave a 4-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our prices to be great and we are sorry that you found our website to be confusing.
We are constantly updating the Covered2Go website to try and make the process of purchasing a travel insurance policy with us as smooth and easy as possible for our customers.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
We have been with Covered2Go for 9…
We have been with Covered2Go for 9 years now and always found them reasonable and the cover very good. Would have no hesitation in recommending them to our friends or anyone else for that matter.
4 November 2025
Reply from Covered2Go Travel Insurance
Good morning Ms Gibbons,
Thank you for leaving such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer and have found us to be reasonable and very good.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
As a long term trusting customer of…
As a long term trusting customer of Covered 2 Go I have total confidence in this travel insurance provider and based on my experience with them over the years I never have any hesitation in continuing to use them As a Senior plus category of client I feel it’s important to have build up a history with my provider as my track record is an issue for them as well
31 October 2025
Reply from Covered2Go Travel Insurance
Good afternoon Ms McCann,
Thank you for taking the time to leave such a positive review for Covered2Go on Trustpilot.
We are delighted to learn that you are a returning customer and that you have confidence in us.
We are glad that your experience with us over the years has been positive.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Easy to use website all very clear and…
Easy to use website all very clear and straightforward
3 November 2025
Reply from Covered2Go Travel Insurance
Good afternoon Carol,
Thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our website easy to use and that everything was clear and straightforward.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
Reply from Covered2Go Travel Insurance
Good morning Ms Prett,
thank you for taking the time to leave a 5-star review for Covered2Go on Trustpilot.
We are delighted to learn that you found our website easy to use and that the renewal process only took a few minutes to complete.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you safe and enjoyable travels.
Best wishes,
Gracie
We needed confirmation of our insurance…
We needed confirmation of our insurance due to computer problems , sorted immediately. Well done !!!
28 October 2025
Reply from Covered2Go Travel Insurance
Good morning Mr Goddard,
Thank you for taking the time to leave a 5-star review on Trustpilot for Covered2Go.
We are delighted to learn that the issues with your policy documentation and confirmation were sorted immediately.
Thank you for choosing Covered2Go for your travel insurance needs.
We wish you a safe and enjoyable trip.
Best wishes,
Gracie
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