I was nervous of taking out the insurance when every time you hire a car they push you to take their own insurance package out. Having had the insurance package for nearly a year when I needed it it p... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish, the whole process was very easy to follow. Firstly buying the cover. Great value for money. On making a claim for damage to the hire car, support was immediate and clear. With... See more
Company replied
I used Cover4Rentals when hiring a car in Switzerland. Unfortunately I had a small bump with another car and was charged the excess by the car hire company. I have never had to make an insurance claim... See more
Company replied
Renewed for another year, this is a great product for anyone renting cars overseas - pay one set price for the whole year and peace of mind in case I have an accident, don’t have to pay the excess tha... See more
Company replied
Company details
About Cover4Rentals
Written by the company
After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.
We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.
Contact info
United Kingdom
- cover4rentals.com
Rental Car Excess Insurance
4.6
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent value
I took out excess insurance last year. The premium is substantially cheaper than what's offered by the car hire company.
We had minor damage to the windscreen caused by a stone. Because the damage was on the driver's side the windscreen had to be replaced.....€389
The car hire company provided all the documents and we forwarded them to Cover4Rentals. We received a full refund within 4 weeks. Well worth the cost of the premium.
6 June 2025
Reply from Cover4Rentals
Hi Vincenzo,
Thank you for sharing your experience. We’re really pleased to hear you found the cover excellent value and that your claim was handled smoothly, with a full refund provided. We’re sorry to hear about the damage, but it’s great to know the process was straightforward and everything was resolved within a reasonable timeframe. We really appreciate your feedback.
Kind regards,
Anna
easy and clear
15 May 2026
Reply from Cover4Rentals
Hi Katharina,
It's great to hear you found everything easy and clear to use on the Cover4Rentals website.
Kind regards,
Anna
A reminder for renewal was sent well in…
A reminder for renewal was sent well in advance so I had plenty of time to cancel if I wanted to. The payment is automatic do I didn’t have to do anything and the certificate and receipt were promptly sent by email. Great service. 👍
13 May 2026
Reply from Cover4Rentals
Hi Susan,
Thanks for your review. We’re glad the renewal process was straightforward and gave you enough notice, and that everything was handled smoothly - from payment through to receiving your documents. We appreciate your feedback.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Geoffrey,
We're happy to hear that you found our website easy to use for booking your car rental excess insurance. Thank you for your review.
Kind regards,
Anna
Till now I am happy with the service
Till now I am happy with the service. Hope not to need anything, but wish to find you helpful if needed.
Thanks.
13 May 2026
Reply from Cover4Rentals
Hi Emanuel,
Thank you for your feedback. We’re happy to hear you’re satisfied with the service, and we’ll be here to help if you ever need us.
Kind regards,
Anna
Reply from Cover4Rentals
Hi David,
We're glad our website is easy to use and offers good value. Thank you for your positive feedback.
Kind regards,
Anna
Easy to book competitive rates.
13 May 2026
Reply from Cover4Rentals
Hi John,
We're glad booking was easy and you found our rates competitive. Thank you for your feedback!
Kind regards,
Anna
Reply from Cover4Rentals
Hi Nikki,
Thank you for your feedback. We’re happy to hear you found Cover4Rentals easy to use.
Kind regards,
Anna
flawless handling of claims
13 May 2026
Reply from Cover4Rentals
Hi Lieven,
We are glad we could help. Thank you for your kind words!
Kind regards,
Anna
Reply from Cover4Rentals
Hi Peter,
Thanks for your review. We’re glad you found the cover easy to understand and good value.
Kind regards,
Anna
Good price and easy to understand…
Good price and easy to understand contract and guidelines. Cover all my car rental year round.
13 May 2026
Reply from Cover4Rentals
Hi Hugo,
We're happy to hear our pricing and contract clarity met your expectations, and that our annual cover works well for you. Thank you!
Kind regards,
Anna
The website was easy to use
The website was easy to use and gave a clear result which has now given me peace of mind whilst using the hire car over the next week.
13 May 2026
Reply from Cover4Rentals
Hi Helen,
We're so glad our website was easy to use and provided peace of mind when hiring a car. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Cover4Rentals
Hi,
We're happy the process was easy and our prices worked for you. We appreciate your feedback!
Kind regards,
Anna
Claim handled wit( speed and efficiency
From start to finish my claim was dealt with with speed and ease with prompt payment.All handles on line but as long as you have all the appropriate documentation the whole process was easy to submit.
1 May 2026
Unprompted review
Reply from Cover4Rentals
Hi Hugh,
We are so pleased to hear your claim was handled with speed and ease, resulting in prompt payment. Thank you for your positive feedback!
Kind regards,
Anna
The insurance was easy to buy
The insurance purchase process was simple. Hopefully it carries on when a claim for damages are filed.
9 May 2026
Reply from Cover4Rentals
Hi,
Thank you for your feedback. We’re happy to hear you found the process easy. Should you ever need to make a claim, our team will be here to help.
Kind regards,
Anna
Website simple to use
Website simple to use. Quick. Cannot rate insurance as have not yet needed to claim.
14 May 2026
Reply from Cover4Rentals
Hi Sarah,
We're happy to hear our website was easy to use and efficient. Thank you for your positive feedback!
Kind regards,
Anna
Very easy and clear to handle
12 May 2026
Reply from Cover4Rentals
Hi Sabine,
We're glad it was easy and clear to take out a policy with Cover4Rentals. Thank you for your feedback.
Kind regards,
Anna
Reply from Cover4Rentals
Hi,
We're happy you found our prices good and our website easy to use. Thanks for your feedback!
Kind regards,
Anna
It looks like this auto renewed
It looks like this auto renewed , this isnt something I new was set up last time I bought it, I want my money back and policy canceled
14 April 2026
Reply from Cover4Rentals
Hi there,
Thank you for taking the time to leave a review. We’re sorry to hear you were unhappy with the auto-renewal experience.
Our policies are set to renew automatically unless cancelled beforehand, and this is outlined when cover is purchased. However, we understand this may not have been expected in your case.
As cover is no longer required, please get in touch via our contact form and one of our agents will be happy to look into this for you:
https://cover4rentals.com/app/contact-us
Kind regards,
Chloe
Prompt and reliable
Cover for Rent price of cover was great insurance claim was resolved quick and payment into my bank account was in 5 days brilliant.
4 May 2026
Unprompted review
Reply from Cover4Rentals
Hi Michael,
Thanks for your review. We’re glad to hear your claim was resolved quickly and that the payment reached you so promptly. It’s great to know you found our cover reliable and good value.
Kind regards,
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.