Having been very upset by Goldcar finding a tiny scratch on my hire car in Menorca and sending me a bill of £191 I was not hopeful of getting my claim settled. How wrong I was, yes the on line for... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy booking process, informative FAQs and excellent pricing. Much better than any competitors. Reading the 'About Us' section I learnt that: "Mark and Jon started Cover4Rentals out of their frustra... See more
Company replied
Great service. Was easy and simple using the website and providing details of the excess I needed to claim. They asked a few extra questions to confirm things and then sent me an email saying it had b... See more
Company replied
Which? recommended, good value and easy to use website. I have taken annual car rental excess insurance with C4R before and so far have never needed to claim. For me that is a win-win situation. I hav... See more
Company replied
Company details
About Cover4Rentals
Written by the company
After experiencing the costly excess waivers often sold by car rental companies, Cover4Rentals was created. We offer a fairer, more affordable alternative to help drivers across Europe avoid unnecessary costs and access reliable protection when renting a vehicle.
We’re dedicated to helping customers reduce the overall cost of car hire by offering straightforward, comprehensive cover at a fraction of the price typically charged by rental companies.
Contact info
United Kingdom
- cover4rentals.com
Rental Car Excess Insurance
4.7
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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This was my first claim and I was a bit…
This was my first claim and I was a bit apprehensive as to how it would work out.
I needn't have worried, the process was straight forward and my claim was paid without any hassle
can't fault it highly recommended.
5 stars
Pierre Sundby
5 June 2026
Unprompted review
Reply from Cover4Rentals
Hi Pierre,
We're so glad to hear that your first claim experience with us was straightforward and hassle-free. Thank you for taking the time to leave a review!
Kind regards,
Anna
Impossible to find my credit card…
Impossible to find my credit card details for auto renewal on the website. Your auto renewal policy is poor.
18 June 2026
Reply from Cover4Rentals
Hi Robert,
Thank you for taking the time to leave a review. We're sorry to hear that you were unhappy with your experience.
The payment card details that will be used for auto-renewal are included in your renewal invitation.
If you require any further assistance, please reply to our email sent on 18th June, and one of our agents will be happy to help.
Kind regards,
Chloe
Reply from Cover4Rentals
Hi Paul,
We're glad our instructions were clear for you. Thank you for your kind words!
Kind regards,
Anna
Reply from Cover4Rentals
Hi Jeffrey,
We’re really pleased to hear you found our service very good, with competitive pricing and an easy-to-use website.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Nick,
We're glad you found the process of taking out a car rental excess insurance policy with Cover4Rentals simple and a good value. Thank you for your kind words!
Kind regards,
Anna
Make it easy to deselect auto renewal…
Make it easy to deselect auto renewal once an auto renewal email has been sent
17 June 2026
Reply from Cover4Rentals
Hi Kenneth,
Thank you for taking the time to leave a review.
I'm sorry to hear that you found managing the auto-renewal process difficult. We understand how frustrating that can be.
To help make this easier, we recently launched our MyAccount portal, where customers can quickly register and manage their auto-renewal preferences online.
We appreciate your feedback and will continue looking for ways to improve the experience for our customers.
Kind regards,
Chloe
Easy to book and well explained
23 May 2026
Reply from Cover4Rentals
Hi Peter,
We’re pleased to hear you found the booking process easy and the information clear.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Paul,
We're happy to hear you found the Cover4Rentals website simple and effective.
Kind regards,
Anna
Cover4rentals review June 26
The site was recommended to me, as being great cover at the right price.
15 June 2026
Reply from Cover4Rentals
Hi Mike,
We’re really pleased to hear you chose us based on a recommendation and that you found the cover offered great value for money.
Kind regards,
Anna
Fast quick and easy to obtain at a…
Fast quick and easy to obtain at a competitive price.
14 June 2026
Reply from Cover4Rentals
Hi Paula,
We're happy you found our service fast, quick, and easy to obtain a Cover4Rentals policy at a competitive price. We appreciate your feedback!
Kind regards,
Anna
Great insurance which is always there…
Great insurance which is always there when you need it.
7 June 2026
Unprompted review
Reply from Cover4Rentals
Hi,
We’re really pleased to hear our cover has given you that reassurance when you need it most. Providing dependable protection and peace of mind is exactly what we aim for.
Kind regards,
Anna
Excellent experience from start to…
Excellent experience from start to finish.
17 June 2026
Unprompted review
Reply from Cover4Rentals
Hi Richard,
We're happy to hear you were happy with your experience with Cover4Rentals from start to finish. Thanks for your review.
Kind regards,
Anna
Excellent Claim Process
It was very easy & quick to make a claim. I submitted the claim, 4 days later they responded indicating that I had made an omission, the following day they approved the claim & a few days later the payment was approved and processed. They informed me at each stage, very open & transparent. Highly recommended.
8 June 2026
Unprompted review
Reply from Cover4Rentals
Hi Michelle,
We’re really pleased to hear your claim was handled smoothly and transparently, and that you were kept informed at every stage. It’s especially great to know the process moved quickly once everything was submitted. Thank you for your fantastic review.
Kind regards,
Anna
It was easy to use
It was easy to use but i was confused with the CDW so had to look it up on Chatgbt
16 June 2026
Reply from Cover4Rentals
Hi Gordon,
We’re glad to hear you found the process easy to use. We’re sorry to hear there was some confusion around CDW, as we understand this can be a technical term if you’re not familiar with it. Thank you for your feedback.
Kind regards,
Anna
Website is easy to use
Website is easy to use, my only query was whether I was covered if I had already made the car hire reservation (but had not yet picked up the car) - I contacted customer services who replied within a few days.
15 June 2026
Reply from Cover4Rentals
Hi,
We’re really pleased to hear you found the website easy to use, and that our customer service team was able to help with your query. We understand how important it is to clarify cover details before travel and we’re glad we could assist.
Kind regards,
Anna
Reply from Cover4Rentals
Hi,
We're glad you found Cover4Rentals easy to use and the information helpful. Thank you for your feedback.
Kind regards,
Anna
Reply from Cover4Rentals
Hi Simon,
It's great to hear you found the experience user-friendly and good value for money.
Kind regards,
Anna
Setting up the contract was easy...as…
Setting up the contract was easy...as for getting payment if the hire company decides there's an issue with the
hire car that will be the real test of the policy.
15 June 2026
Reply from Cover4Rentals
Hi Graham,
We’re really pleased to hear you found your policy easy to set up. We completely understand your point that the true value of cover comes at claim stage, and we work hard to ensure that process is straightforward and efficient when it’s needed.
Kind regards,
Anna
So far so good
Was recommended. Simple process.
Havent traveled yet to comment on process for my trip.
16 June 2026
Reply from Cover4Rentals
Hi,
We’re pleased to hear you found the process simple and that you chose us based on a recommendation.
We hope you have a smooth trip, and we’ll be here to support you if you need us.
Kind regards,
Anna
Contacted company to cancel my…
Contacted company to cancel my contract, no response, have taken money out of my account
14 June 2026
Reply from Cover4Rentals
Hi James,
Thank you for taking the time to leave a review. We are sorry to hear that you have not received a response to your enquiry.
Unfortunately, we have been unable to locate a request matching the details provided in your review. To help us investigate this further and assist you as quickly as possible, please get in touch using the contact form below:
https://cover4rentals.com/app/contact-us/
One of our agents will be happy to help.
Kind regards,
Chloe
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