Courtcasefinder Reviews 

233
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 207 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and pleasant personalities, making interactions positive and efficient. Many people highlight the exceptional customer service, noting quick response times, clear communication, and a professional, understanding approach to resolving issues. The service is often described as fast, efficient, and effective, with many reviewers appreciating the ease of problem resolution and the overall positive experience. However, some customers also noted issues with the website, describing it as horrible and misleading, particularly regarding cancellation options. A few other people also felt that the cancellation process was not straightforward, with some experiencing charges despite attempts to cancel within the trial period.

What people talk about most

Customer service

Customers had positive experiences with customer service, highlighting the helpfulness, efficiency, and clear... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, politeness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting fast, efficient, and excellent... See more

Cancellation

Customers consistently note ambiguous experiences with cancellation, with some reviewers reporting rapid... See more

Website

Clients share negative opinions on the website, with many reviewers finding it misleading and highly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I canceled this service just a day after I initially signed up before the trial period. Well comes the time they charge me so I went in and logged in and it showed that I wasn’t canceled yet and whic... See more

Company replied

Rated 4 out of 5 stars

I spoke with a nice lady and she was knowledgeable about the situation I was being faced with. However the company continued monthly deduction out of my acct., is wrong. I used this svc 1 time and i... See more

Company replied

Rated 5 out of 5 stars

Stephanie was AMAZING! She helped me solve my problem quickly and was very kind. Not only did she explain why the issue occured, she also resolved it. We unfortunately got disconnected and she even ca... See more

Company replied

Rated 5 out of 5 stars

I received great customer service from Jomarie and Helen. They were able to help assist me with my account cancellation, and tried to make things right by offering more services. I denied the addition... See more

Company replied


Company details

  1. Legal Services

Information provided by various external sources

Courtcasefinder.com is an Electronic Court Case Retrieval Service. We gather our data from Federal, State and County Court Houses and bring it right to your fingertips


Contact info

4.1

Great

TrustScore 4 out of 5

233 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(233)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Courtcasefinder logo

Reply from Courtcasefinder

Hello Julie,

Thank you very much for taking the time to share your 5-star review. We truly appreciate your kind feedback and are delighted to hear that you found our service professional and easy to understand.

Providing clear, reliable, and professional support to our customers is very important to us, so it is wonderful to know that your experience reflected this.

Thank you again for your support, and we look forward to assisting you again in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 1 out of 5 stars

Remind me of the monthly fee so I can…

Remind me of the monthly fee so I can cancel my account bullshit

10 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Ricky,

Thank you for sharing your feedback. We're sorry to hear about your frustration regarding the monthly fee reminder. Our intention is always to keep customers informed about upcoming charges so there are no unexpected payments.

Kindly note that we offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.99 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order.

We would also like to confirm that one of our agents has already processed a refund for your account. Please allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider.

If you need any further assistance with your account or have additional questions, please feel free to reach out to our support team. We’re always here to help.

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 1 out of 5 stars

I didn't learn anything that I didn't…

I didn't learn anything that I didn't already know.

5 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Maxie,

Thank you for taking the time to share your feedback. We’re sorry to hear that you felt the information provided did not offer anything new or helpful for you.

Our goal is to provide clear and useful information to our users, though we understand that some customers may already be familiar with certain details depending on their prior knowledge or research. Feedback like yours is valuable and helps us continue improving the service we provide.

We want to make things right. After reviewing your account, we can confirm that your account has already been canceled by one of our support agents, and there will be no further billing moving forward.

If you have any additional questions or need further assistance, please feel free to contact our support team at askcourtcasefinder@courtcasefinder.com.

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars
Courtcasefinder logo

Reply from Courtcasefinder

Hello Arnold,

Thank you very much for your 5-star review. We are delighted to hear that you found the process easy and that you received fast results.

Providing a smooth and efficient experience for our customers is very important to us, so your feedback is greatly appreciated.

Thank you again for taking the time to share your experience. If you ever need any assistance in the future, please do not hesitate to reach out.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Pleasant and very helpful

The representative/ customer service was very polite and helpful. She answered all of my questions and was thorough.

4 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Lisa,

Thank you very much for your 5-star review and for taking the time to share your experience.

We are delighted to hear that our customer service representative was polite, helpful, and thorough in answering all of your questions. Providing clear information and courteous support is something we strive for with every interaction, and it’s wonderful to know that your experience reflected that.

Your feedback is greatly appreciated and will be shared with our team. Thank you again for your support.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Rhea is very professional and went…

Rhea is very professional and went above my expectations.

3 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Dear Connie,

Thank you sincerely for your 5-star review.

We are delighted to hear about your positive experience with Rhea. She consistently strives to provide professional service and exceed expectations, and it is truly rewarding to know she made such a strong impression.

Your feedback is greatly appreciated and will certainly be shared with her. We value your trust and look forward to supporting you again in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Court Finder App-Good Choice

The Court Finder App has given me excellent response to my needs.When needed customer service was great! This company I would trust for not charging additional charges other than was ordered.Good Job!

2 March 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Roberta,

Thank you very much for your 5-star review and for taking the time to share your experience with the Court Finder App.

We are delighted to hear that our service met your needs and that our customer support team was able to assist you effectively when required. Providing clear, transparent pricing without unexpected charges is extremely important to us, so your trust and recognition mean a great deal.

We sincerely appreciate your kind words and your confidence in our company.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 1 out of 5 stars

⚠️ Please Do Your Research Before…

⚠️ Please Do Your Research Before Signing With a Credit Repair Company

I want to share my personal experience so others can make informed decisions.

I signed up with a credit repair company and have been paying $149 per month. They did send dispute letters, but nothing has been removed from my credit report so far.

What actually improved my score was:
• Making on-time payments
• Paying down balances
• Contacting creditors myself

I’ve realized that many of the steps that raise your credit score can be done on your own for free by contacting the credit bureaus directly (Experian, Equifax, and TransUnion) or negotiating with creditors yourself.

Before signing any contract:
• Read everything carefully
• Understand the cancellation terms
• Know that accurate information cannot legally be removed
• Ask what happens if no results occur

I’m sharing this so others think carefully before committing to monthly fees. Make sure you understand exactly what you’re paying for.

29 October 2025
Courtcasefinder logo

Reply from Courtcasefinder

Hi Devora,

It seems like this review is for a different company. I've reviewed your account and can see that it was canceled in October. We provide public information and are not a credit repair company. Please let us know if there's something we can help you with. Have a great day, and stay safe!

Best,
Lovely
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

The help I received in canceling the…

The help I received in canceling the service was fantastic.

25 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Cherie,

Thank you very much for your 5-star review.

We truly appreciate you taking the time to share your experience. I am delighted to hear that you found the assistance you received in canceling your service to be fantastic. Our team strives to ensure that every interaction is handled professionally, efficiently, and with the highest level of care — even when supporting customers through cancellations.

Your kind feedback means a great deal to us. Should you require any assistance in the future, please do not hesitate to get in touch.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 1 out of 5 stars

After paying the 1.99

After paying the 1.99 to get some information, it then wouldnt let me login to get that information. And then once i called the 1800 number a foreign woman couldnt find my email which they had emailed me already welcoming me. Login kept saying i wasnt in the area of service, but they took my money.

20 February 2026
Unprompted review
Courtcasefinder logo

Reply from Courtcasefinder

Hello Michael,

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and understand how frustrating this situation must have been.

After reviewing our system, we were unable to locate an account under the name provided in your review. It’s possible the account may have been registered using a different email address or under a different name.

We would appreciate the opportunity to investigate this matter further and resolve any concerns as quickly as possible. Please contact us directly at askcourtcasefinder@courtcasefinder.com and provide the email address used for the purchase, along with any additional details (such as the date of payment or a transaction reference number) so we can properly link the account and assist you.

We sincerely apologize for the inconvenience you experienced, including the login issue and the confusion during your call with our support team. This is not the standard of service we aim to provide, and we would like the chance to make this right.

We look forward to hearing from you so we can assist further.

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars
Courtcasefinder logo

Reply from Courtcasefinder

Hello Janis,

Thank you very much for your 5-star review.

We’re delighted to hear that you had a great experience with our customer service team. Delivering excellent support is a top priority for us, and it’s always encouraging to receive such positive feedback.

We truly appreciate you taking the time to share your experience.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Her speed to handle my issues

Her speed to handle my issues. Thank you

21 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Brittney,

Thank you very much for your 5-star review.

We’re delighted to hear that you were pleased with the speed at which your issue was handled. Providing prompt and efficient support is very important to us, and it’s wonderful to know that this was reflected in your experience.

We truly appreciate your feedback and your kind words. Thank you again for taking the time to share your experience.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Your representative was very friendly

Your representative was very friendly, professional, and help me with every question I had. I would recommend him highly.

20 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Sarkis,

Thank you very much for your wonderful 5-star review.

We’re delighted to hear that our representative was friendly, professional, and able to assist you with all of your questions. Providing clear, supportive, and knowledgeable service is something we strive for, and it’s rewarding to know this was reflected in your experience.

We truly appreciate your recommendation and your kind words. Your feedback means a great deal to our team.

Thank you again for taking the time to share your experience.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Found what I was looking in minutes

Found what I was looking in minutes. Very easy to use

18 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Elizabeth,

Thank you so much for your 5-star review!

We’re thrilled to hear that you found what you were looking for within minutes and that you found our platform very easy to use. Creating a fast and user-friendly experience is exactly what we aim for, so your feedback truly means a lot to us.

We appreciate your support and look forward to helping you again in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 4 out of 5 stars

The experience was helpful and quick…

The experience was helpful and quick and easy .

18 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Destiny,

Thank you very much for your 4-star review and for sharing your experience.

We’re delighted to hear that you found the process helpful, quick, and easy. Providing a smooth and efficient experience is very important to us, so your feedback is greatly appreciated.

If there is anything we can do to make your next experience even better, please don’t hesitate to let us know. We look forward to assisting you again in the future.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 3 out of 5 stars

I couldn’t find what I was looking for

I couldn’t find what I was looking for. But support was helpful.

18 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Connie,

Thank you for taking the time to share your feedback and for awarding us 3 stars. We truly appreciate your review.

We are sorry to hear that you were unable to find what you were looking for. However, we are pleased to know that our support team was able to assist you in a helpful manner.

Your feedback is very important to us, as it helps us identify areas where we can improve. If there is anything further we can do to help you find the information or service you need, please do not hesitate to contact us again. We would be more than happy to assist.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Very helpful and kind

Very helpful and kind

17 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Angela,

Thank you very much for your 5-star review. We sincerely appreciate your kind feedback. We are delighted to hear that you found our service helpful and kind.

Should you require any further assistance, please do not hesitate to contact us. We are always happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

Good vibes!

It was good to actually speak with a real person. The person was very helpful and friendly.

14 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Hosea,

Thank you very much for your 5-star review and for sharing your positive experience.

We are delighted to hear that you appreciated speaking with a member of our team directly. Providing personal, friendly, and helpful support is something we truly value, and it is wonderful to know that this made a difference for you.

Your kind words mean a great deal to us. Should you need any further assistance, we are always happy to help.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 5 out of 5 stars

The customer service was great!

The customer service was great!! That's the only reason I give it 5 stars.

12 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Cynthia,

Thank you very much for your 5-star review.

We’re delighted to hear that you had a great experience with our customer service team. Your kind words truly mean a lot to us, and we will be sure to share your feedback with the team.

We also appreciate your honesty and understand that there may be other areas where we can continue to improve. If there is anything further you would like to share, we would be very grateful for your input.

Thank you again for your support.

Have a good one!

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

Rated 1 out of 5 stars

You did not find what I was looking for

You did not find what I was looking for

12 February 2026
Courtcasefinder logo

Reply from Courtcasefinder

Hello Christine,

Thank you for taking the time to share your feedback.

We are sorry to learn that you did not find what you were looking for. Providing a helpful and satisfactory experience is very important to us, and we regret that we did not meet your expectations on this occasion.

Please be advised that our information is compiled from publicly available sources, including courthouses, white pages, vital records, and social networks. While we strive for the highest level of accuracy, variations in public records may result in occasional discrepancies.

We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account.

Thank you again for your review.

Sincerely,
Thamya
Voice of Customer Specialist
www.courtcasefinder.com
+1 833-922-2315

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