Course Gate Reviews 311

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpfulness and politeness of the staff, noting their dedication to ensuring satisfaction and providing clear guidance. The customer service is consistently highlighted as excellent, with many appreciating the quick and efficient resolution of issues, often receiving immediate assistance. Reviewers find the courses user-friendly, enjoyable, and filled with valuable information, covering a wide range of topics and offering a smooth learning process. However, some people mentioned experiencing web issues, such as pages not loading or courses not opening, and found the website's layout and functionality sometimes problematic. Additionally, a few customers felt that some course content was outdated, lacked practical elements, or did not include expected video tutorials, leading to some disappointment.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses user-friendly, enjoyable, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting the helpfulness and efficiency of... See more

Product

Customers consistently note ambiguous experiences with the product, with many finding courses informative and... See more

Customer service

People report positive experiences with customer service, often describing it as great, wonderful, and... See more

Website

Reviewers highlight ambiguous aspects of the website, with some praising its ease of use and navigation.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m loving using Coursegate to get qualifications in various fields. All the courses I’ve taken so far have been user friendly, enjoyable, and the course modules have been filled with valuable l... See more

Company replied

Rated 5 out of 5 stars

Very good company providing a wide range of courses at very affordable prices. A good way to improve my skills or learn something new. Whatever you looking for most likely will be there as there are... See more

Company replied

Rated 5 out of 5 stars

Have used this company a few times, any issues have been rectified swiftly, not that there have been many, only an issue with bought courses appearing on my account, but used WebChat and was resolved... See more

Company replied

Rated 5 out of 5 stars

I have completed the level 2 light vehicle maintenance and found it very easy to understand, well explained and the topics covered, helped me a lot. I often work on my projects and the course helped... See more

Company replied


Company details

  1. Education Center

Written by the company

Our vision is to maintain the good credibility, we established ourselves as a provider of good quality, affordable, accessible, and convenient online courses.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

311 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 5 out of 5 stars

a fantastic place to take a course

a fantastic place to take a course. James is so helpful. nothing is to much trouble. I take all my courses here and strongly advise you do the same. I would go nowhere else. very professional helpful company.
john

13 January 2025
Unprompted review
Course Gate logo

Reply from Course Gate

Dear John,

We are glad to know that you had a pleasant experience with us. We are committed to delivering the best learning experience through our content, service & support.
Thank you so much for choosing us and for recommending us so highly.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

They helped me so much

They helped me so much, fast response on email. What a great service to get your qualifications
Thank you course gate

21 November 2024
Unprompted review
Course Gate logo

Reply from Course Gate

You're welcome! We are happy to hear that you liked our service. We look forward to seeing you again soon.

Regards,
The Course Gate Team

Rated 5 out of 5 stars

This is great education provider with…

This is great education provider with large amount of courses. The service is 2nd to none. I would also recommend the IT courses which are quite interesting and written in an easy to understand and follow format. Originally, I thought IT was a mundane subject now I would say 'that would all depend on your teacher!' Coursegate have that bit covered.
You won't go far wrong with Coursegate. Why not give them a try & you will be glad you did 👍

28 October 2024
Unprompted review
Course Gate logo

Reply from Course Gate

Thank you so much for sharing your experience with us! We’re so happy to hear that you had a great time.

Your kind words really inspire us to keep providing the best products and service to all our customers. It’s customers like you that make our work so special.

We really appreciate your support and hope to help you again soon. If you need anything in the future, feel free to reach out.

Thanks again for choosing us!

Regards,
The Course Gate Team

Rated 4 out of 5 stars

A Really Thorough Teaching Assistant Course

Of all the courses about the Teaching Assistant (TA) role on the Alison online course platform, this was the best. A great introduction given about the educational system in the UK, followed by in-depth details about the TA role and the requirements of KS1 and KS2. The information is current as of 2024, which was reassuring. I gave a few suggestions on how I think such a good course could be great and they have welcomed my feedback, which I appreciate. I've been very impressed overall. Thank you, Course Gate!

22 September 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE, it s a scam, I have paid for the annual pass, I have not recived access to courses, I have cancelled immediately, however I am unable to get a refund. I am now in the process of getting the credit card company and the authorities involved. What is even more shocking they are operating via Charity Jobs!!!!!!

10 July 2024
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Monika,

Apologies for the experience you faced. We have investigated your case and found out that our Customer Support team provided you prompt support in accessing your courses. Despite receiving the desired support, you still wanted a refund. We have processed the refund immediately and provided you with the evidence of refund once the refund was processed.

However, if you still need any further assistance or clarification on anything, we would be happy to assist. Hope this helps. Have a good day.

Rated 1 out of 5 stars

**COURSEGATE SCAMMED ME TWICE**

I tried to purchase a student card after signing up for a course. The payment was taking from my account but I did not get any notification/invoice for my order. When I rang Coursegate after same weeks, I was informed that there was no record of my order even though payment of £5.99 was taking. I thought that was a genuine mistake and I left it for the bank to look into it. I placed another other and once again no invoice or email notification. I called again on the same day to query why it wasn,t showing on my order page. Once again I was told that I should produce my proof of purchase. How can I show my proof if they did not give me one after taking the £5.99 payment. The only proof I have is my bank statement and that's not good enough as proof for them. I have no idea how many students have fallen victims of this scam. I also believe most of these good review must be fake.

15 May 2024
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Stella,

We sincerely apologise for any frustration this has caused. We have thoroughly investigated our records and can confirm that no payments were received for your attempted student card orders. It appears there may have been an issue with the payment process at the time.

To resolve this matter as quickly as possible, we would appreciate it if you could email a copy of your bank statement (showing that your payment was successful) to info@coursegate.co.uk. This will allow us to investigate the issue further and ensure you receive your student card.

We value your feedback and are committed to providing a seamless experience for all our learners. We understand the importance of your student card and want to rectify this situation. A member of our team will be in touch shortly to discuss this further.

Thank you for your patience and understanding. Please do not hesitate to contact us directly if you have any further questions.

Kind regards,

The CourseGate Team

Rated 5 out of 5 stars

My experience of Coursegate Learning

My experience of Coursegate has been an absolutely excellent one. I had a year to complete all. I was guided all the way. Admin has been understanding and easy to contact. Coursegate is an awesome company to study with. Great deals, offers, at affordable and reasonable prices. Learn, grow, and develop in your chosen areas or topics.
I am very happy to been a part of this amazing learning community.
I will be embarking on my next adventure in a couple of days!!

Thank you Coursegate.

13 May 2024
Unprompted review
Rated 5 out of 5 stars

Certificate received

After some misunderstanding etc I finally got my certificate I'm so happy to receive it.it was a very good course to do I would recommend them :) 😀

29 February 2024
Unprompted review
Rated 5 out of 5 stars

First Aid at Work - Level 5 Course

Website and course was easy to navigate and complete. Only issue is that my certificate wasn’t emailed within the time frame given, however, after speaking with Justine on the online chat, the issue was soon resolved with great professionalism. Thanks again.

26 January 2024
Unprompted review
Rated 5 out of 5 stars

Great course

I have recently taken the Diploma in furniture restoration.
It had some really interesting modules and some great tips and advise.
Will now be looking what others they do. As really enjoyed working on this.

11 January 2024
Unprompted review
Rated 5 out of 5 stars

The wide range of courses on this site…

The wide range of courses on this site is so vast, I did the Horticulture Diploma Level 3 and it was so interesting to do. I would like to also say the customer service was amazing the online chat team are very helpful. I chatted with Rocky and Mike.

27 December 2023
Unprompted review
Rated 5 out of 5 stars

The learning was very informative

The learning was very informative. The support from the team was prompt. This was my first online course but the experience was good. I would recommend Course Gate to any one who would like to pursue an online course.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Course hate have been fab

Course hate have been fab so far. They have so many cost effective courses to choose from it's hard to know what to choose. Their communication and assistance is brilliant if you need any help. The only thing I'd say is that I'd love to see a course comparison option on their website as they can have several courses for the same area it would be good to have a quick comparison option to glance over rather than having to go into each course.

12 October 2023
Unprompted review
Rated 1 out of 5 stars

This company takes 7 months to review…

This company takes 7 months to review your work, then tell you after this time it won't be required. It was good until you pay for life, then they don't provide a service.
Please don't pay long-term with them. I now need to take legal action to get my money

20 February 2023
Unprompted review
Rated 5 out of 5 stars

I've done 3 courses with Course Gate

I've done 3 courses with Course Gate, waas my first experience with an on-line course from another country. The courses was amazing, just enought and the support was really helpfull and competent. I love it. I'll keep it up, more and more courses with them for sure. Strongly recomend Course Gate to anyone.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

I appreciated talking to a live person…

I appreciated talking to a live person in customer service to access the lifetime access to a course I purchased at good value for myself. I also suggested and gifted the course to others as the courses are well worth it. Thank you!

31 May 2023
Unprompted review
Course Gate logo

Reply from Course Gate

Dear Learner,

Thank you so much for taking the time to share your experience with us. We are delighted to know that it was a positive experience. We hope you will continue your online learning with us.

Regards,
Course Gate

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