Easy to use, friendly support when needed and clear. I've heard good things about counselling directory so looking foward to seeing what yields from it, but so far, pleased with how easy it was to us... See more
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See what reviewers are saying
The Counselling Directory meet and often exceed my expectations every time I'm in touch. There is always someone who answers the phone and has useful suggestions to my questions - whether that be my p... See more
I really want to be positive about my experience but unfortunately I havent. I started looking for therapists about a month ago, made sure to only contact those who have availability. Unless they cal... See more
Company replied
I lost my wife to ‘lynch syndrome’four years ago and councelling was helpful but too short and late,so still suffering from loss and isolation as doctors failed to offer my wife treatment soon enough... See more
Company replied
Company details
Written by the company
Connecting you with therapists working online and across the UK. Part of the Happiful family.
Contact info
Building 3, Riverside Way, GU15 3YL, Camberley, United Kingdom
- 0333 325 2500
- support@counselling-directory.org.uk
- counselling-directory.org.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
As a member of a different Happiful…
As a member of a different Happiful group I knew exactly where to look for a new clinical supervisor.
Did not waste time and effort looking anywhere else.
It’s so easy to find help on…
It’s so easy to find help on counselling directory, and it’s full of information about every therapist so you can find someone that aligns with your needs. Really grateful for this service
Great resources and Lovely folk
Great website and lovely small team of very helpful and knowledgeable folk👌🏻
Very prompt and helpful advice on the…
Very prompt and helpful advice on the telephone
good enough service
The service is a good enough one for advertising.

Reply from Counselling Directory
Directory Membership
Called today to update my directory page and to request some help with positioning a new logo. The service received was professional, quick and friendly. Very happy with the service to date.
Counselling Directory Are Brilliant!
I can’t recommend Counselling Directory highly enough! They are far more than just a directory listing – they truly go above and beyond to help, support and empower you to grow your psychotherapy business. They provide invaluable tools and resources, always finding ways to help their members succeed. A special thank you to the content team for suggesting I write articles. The articles lead to new clients which is testament to how effectively Counselling Directory amplifies our voices as therapists. Their dedication to supporting members shines through in everything they do, and I’m incredibly grateful for the opportunities and guidance they provide. They all make a real difference to my clinical practice and business – thank you!
Sian was super helpful today
Sian was super helpful today, helping me add something to my profile! Thanks 🙏
Clear and concise language and…
Clear and concise language and informative thank you 🙂
So easy to set up my profile
So easy to set up my profile! And after inputting my email address incorrectly...the team responded within a day and sorted everything out. The site is clear and easy to navigate. Pricing too is clear and transparent. Overall a great experience.
Excellent
The phone was answered quickly, my concern was listened to and responded to really quickly and the lady who took the call could not have been more helpful or friendly. Lovely to deal with. Thank you so much 😊
Personable, efficient
Personable, friendly, efficient, always helpful.
Would recommend.
I recently joined and have been impressed by the support, with a call from Lucy updating me on what they needed and getting me live within 24 hours. Helpful feedback on my profile and approachable team, really prompt and efficient service.
Helpful tips on improving my profile…
Helpful tips on improving my profile straight away. Clear welcome pack. Easy to use.
Helpful feedback on my directory entry
Traffic to my directory entry had dropped so Lucy reviewed my complete profile and gave me friendly and helpful feedback on the phone which I preferred rather than by email. She was constructive and provided detail which I found useful. I can review again with her in the future if the changes have no effect. Another good experience with Counselling Directory.
Easy to contact and had prompt and…
Easy to contact and had prompt and helpful response.
Excellent Service and easy to advertise
I have found it very easy to use and advertise my counselling service.
I have been informed of the progress of my account set up throughout and even had a phone call from the administration team to inform me when my page has gone live.
My page is easy to edit and update.
I am very impressed with the service
User friendly and feels like part of a community
Had heard some good reviews about using counselling directory to advertise and so decided to try it out for myself.
So far I have found it very easy to use.
I have been informed of the progress of my account set up throughout and even had a phone call to inform me when my page has gone live.
My page is easy to edit and update.
I am very impressed with the service provided.
Efficient, Resource Focused and Fast Turnaround
The Counsellor Directory website is easy to use and full of helpful advice and resources for mental health professionals. The turnaround for getting my details online was quick. It was also extremely helpful to be able to pick up the phone and talk with a human.
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