I ordered on line 3 products for my wife to be picked up at the straight mile store near Rugby. We were warmly greeted by Lynn who sorted my order and then asked my wife if she would like to try the c... See more
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Helpful staff in our local Cotton Traders outlet. Wide range of clothing and shoes etc.
Company replied
Cotton Traders offer good quality clothing at affordable prices. The store staff are always cheerful and welcoming and always ready to advise when required. I like the fact that I can order on line an... See more
Company replied
Very helpful staff and a lovely range of colours in the ladies section - but be aware that, if you are only wanting to visit this store, the new entrance by British Garden Centres no longer allows a d... See more
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Company details
Written by the company
Our clothes are made to be lived in and loved for a long time. We go to great lengths to source skin-kind cotton, with a rainbow of colours and a huge selection of sizes to choose from – so whether you’re an XS or a 5XL, you’ll find something to suit you. We'd love to hear how you found your recent experience with us, so we can make any future experiences with Cotton Traders even better! If you have any questions on our service, please visit our comprehensive FAQs at www.cottontraders.com/customer-service-faq. Here you will also find a 'Contact Us' button in case you would like to speak to one of our friendly customer care advisors. Plus don't forget if you visit our website and sign up to receive our email offers and exclusives you will receive 10% off your first order.
Contact info
Straight Mile, Nr. Rugby, CV23 9QQ, Warwickshire, United Kingdom
- 1788815001
4.7
Excellent
120 reviews
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Helpful staff in our local Cotton…
Helpful staff in our local Cotton Traders outlet. Wide range of clothing and shoes etc.
4 May 2026
Reply from Cotton Traders - Dobbies Rugby
We're delighted to hear our local team was helpful and you enjoyed our wide range. Thank you!
Love these clothes
Love these clothes , well made , last for ages . Returns are easy and refunds very quick
20 April 2026
Reply from Cotton Traders - Dobbies Rugby
We appreciate you taking the time to leave a review. We're so happy to learn that you love our well-made clothes, and that returns and refunds are easy.
Cotton traders VFM long lasting
Been buying Cotton Traders clothes for years they never wear out, the staff at Rugby Graden Centre are so friendly and helpful. Sizes fit as they should well worth the money.
3 March 2026
Reply from Cotton Traders - Dobbies Rugby
We appreciate you taking the time to leave a review. We're happy to learn that our clothes last for years, the staff are friendly, and the sizes fit well.
Great shopping
When browsing the website there is always plenty to choose from with plenty of choices, styles and colours. Ordering is easy too and being able to return to a store is great too.
1 March 2026
Reply from Cotton Traders - Dobbies Rugby
We are pleased to hear that you are satisfied with our service and product range. Thank you for taking the time to leave a review.
Lovely cotton t.shirts well made good…
Lovely cotton t.shirts well made good quality
12 November 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate your positive review. We are glad to hear that the quality of our products meets your expectations.
From start to finish i found the whole…
From start to finish i found the whole process so easy.
4 February 2026
Reply from Cotton Traders - Dobbies Rugby
We are delighted to hear that you found everything easy from start to finish. Thank you for sharing your experience.
Love the delivery options
I like the option to pick up from store. Gives us the opportunity to have a look around the store, and as pensioners, we incorporate the pick up with other social events and makes it a nice trip out!
19 January 2026
Reply from Cotton Traders - Dobbies Rugby
We're happy to hear that you enjoy the in-store pickup option and that it provides an opportunity to browse and socialize. Thank you for sharing how it enhances your day.
Needed to return items for different…
Needed to return items for different sizes. Shop was brilliant. They managed to find and order the sizes I needed from different stores, that were showing out off stock on line.
12 January 2026
Reply from Cotton Traders - Dobbies Rugby
We're happy to hear that our shop was helpful in finding the sizes needed, even when they appeared out of stock online. We appreciate your positive feedback and are glad we could assist you!
Great experience
I placed an order to collect from store. Was a little disappointed it took a week to arrive but the shop staff explained why and now I understand the system I know best which delivery option to choose when.
The staff in the store were brilliant - so friendly and helpful. Lovely atmosphere in the store at Rugby. Very happy with the products purchased too.
15 December 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate you sharing your experience. We're glad the team explained the delivery options and that you were happy with your purchase. We're so pleased you found the store atmosphere lovely and the staff helpful.
Cotton Traders offer good quality…
Cotton Traders offer good quality clothing at affordable prices. The store staff are always cheerful and welcoming and always ready to advise when required. I like the fact that I can order on line and collect from the store so that I can return or exchange items if needed.
22 December 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate you taking the time to share your thoughts. We're happy to hear that you find our clothing to be good quality at affordable prices and that our store staff are cheerful and welcoming. It's also great to know you like the convenience of online ordering with in-store collection.
Ordered on line and items delivered…
Ordered on line and items delivered quickly to local store.
15 December 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate your positive feedback; we are so happy the items ordered online were delivered quickly to your local store.
Very helpful staff in shop
Very helpful staff in shop, and easy to order and receive the perfect fit jeans at home.
14 December 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate your positive feedback. We're so happy to learn that our staff were helpful and that you found it easy to order and receive the perfect fit jeans 😀
Reply from Cotton Traders - Dobbies Rugby
We are so glad to hear that you are happy with the service that you have received. We really appreciate you taking the time to leave a positive review. Thank you!
Good store but issues with exit to carpark.
Very helpful staff and a lovely range of colours in the ladies section - but be aware that, if you are only wanting to visit this store, the new entrance by British Garden Centres no longer allows a direct exit to the car park from the store. Instead you have to take a longish and convoluted walk through the garden centre, which could be an issue for those with mobility issues.
13 December 2025
Unprompted review
Reply from Cotton Traders - Dobbies Rugby
Hi
We really appreciate your feedback and are glad you liked our store staff and color selection. We're sorry for the inconvenience caused by the new exit route to the car park. We'll consider mobility issues as we review this. Many thanks for your purchase and comments.
From ordering to receipt of parcel all…
From ordering to receipt of parcel all went smoothly, no problems what so ever. The return of goods also went smoothly at your shop in the garden centre.
25 November 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate you taking the time to share your experience. We're happy to hear that your order and return processes went smoothly. Thank you for your feedback!
Always a great experience going to…
Always a great experience going to cotton traders, not only for the helpful service, but the quality of clothing.
10 November 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate you sharing your experience. We're happy to learn that you find our service helpful and our clothing of great quality.
Assorted items
Some of the items are fine. Recently I have had to return items due to poor quality.
18 October 2025
Reply from Cotton Traders - Dobbies Rugby
We appreciate your feedback. We're sorry some items didn't meet expectations. We'll look into the quality issues you experienced with your returns.
Cotton Traders
I like Cotton Traders, and on this occasion I bought a Top and a pair of Men's Slippers for my other half for Christmas, everything is good quality, just wish you did not have to have some of the clothes made in China, prefer India and you know they use good quality cotton.
26 October 2025
Unprompted review
Reply from Cotton Traders - Dobbies Rugby
Thank you for taking the time to leave a review. We appreciate you sharing your experience. We're happy to hear that you are pleased with the quality of the top and slippers. We value your feedback regarding the country of origin for our clothing.
I was in the Rugby Garden Centre Shop…
I was in the Rugby Garden Centre Shop today October 20th 2025 and the assistant was most helpful and friendly
20 October 2025
Reply from Cotton Traders - Dobbies Rugby
We're happy to hear that you found our assistant helpful and friendly during your visit on October 20th, 2025. We appreciate you taking the time to share your positive experience!
Ordered online but collected from Rugby…
Ordered online but collected from Rugby outlet and the young assistant let me try on in store and very happy with my purchase of the long waterproof raincoat with the extra shoulder lapel.
8 September 2025
Reply from Cotton Traders - Dobbies Rugby
We're happy to hear that you are very pleased with the raincoat and the assistance you received at the Rugby outlet. Thank you for sharing your positive experience with us.
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