Cotswoldcameras Reviews 

3,014
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significant savings compared to other retailers. Many people are highly satisfied with the product quality, noting that items arrive brand new, well-packaged, and exactly as described. Reviewers frequently highlight the excellent service, including helpful communication and a seamless ordering process, with most orders arriving within the expected timeframe. However, some customers also noted occasional delays in delivery or issues with tracking updates, which caused some anxiety.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality and condition... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting prompt and timely arrivals, often... See more

Price

Customers consistently note positive experiences with price, often finding products significantly cheaper... See more

Service

Clients share positive opinions on service, consistently highlighting it as excellent, first-class, and... See more

Order

Consumers find the ordering process to be positive, with many praising its simplicity and the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple to order the equipment arrived earlier than expected 👌email contact throughout. I will be using again and for anyone considering using Cotswold Cameras don’t delay the savings are a no brai... See more

Rated 5 out of 5 stars

I've used Cotswold Cameras now for about 3 years, their prices are amazing, delivery usually takes about 7 days. They operate a loyalty scheme which is great has saved me even more money on brand new... See more

Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE . Don’t be frightened of the “grey” import fiasco. I bought a D850 in March 2024 for just over £1500 compared to the UK market price, massive saving for me. All genuinel... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 95% of negative reviews

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4.9

All reviews

(3,014)

1,344 reviews in the last 12 months

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Rated 5 out of 5 stars

My brand new o system Olympus 50-200…

My brand new o system Olympus 50-200 2.8 pro arrived in super quick time last week perfectly wrapped,
Been out using it every day since and it’s totally worth every penny,virtually every shot is pin sharp and it’s just a joy to use.
I’ve been using Cotswold cameras for years now and they have never let me down so would definitely recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

I've bought a couple of things with these guys now and won't buy camera equipment anywhere else.

The prices are amazing, roughly 20 to 30 less than retail for the items I've purchased.! It's all genuine gear just imported from counties where consumers don't get ripped off.

I'd highly recommend them. Both orders have arrived within their 7 to -4 day window.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Bought an OM1 Mark II plus an OM System 60mm Macro Lens - excellent customer service, huge savings and arrived in a week which was amazing. Very happy, would highly recommend and will definitely be a repeat customer.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Why bother going elsewhere when you can…

Why bother going elsewhere when you can purchase from Cotswold Cameras. So far I have bought a Nikon Z9 , a teleconverter, and a 180-600 Len’s all new and all very well priced . I’ve had no problems with ordering or delivery , highly recommended. Regards Len

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Confidence

I ordered a D850 Nikon with a lens and they were cheaper than anywhere on the internet by about £40.00. But because they were UK based, I felt happy they were dealing with the import from aboard etc. Came just in time for my first holiday and didn't disappoint. Nixon original packaging, manual, charger etc and lens too. Would use these guys again, disappointed that I didnt sign up for the loyality points. Nice experience.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

Order process, delivery and price were fine but after-sales is shocking. My camera had an issue which they wanted to verify but I waited in 2 days for the promised courier collection which was a no show and then was told to drop it off at my local DHL depot. Had to go to 2 depots to finally get it accepted. Communication throughout was terrible - just sporadic emails absolving themselves of any responsibility. No after-sales number or ability to speak to a human. The whole process cost me 2 full days and then a week without a camera, which as a pro photographer is a disaster. No compensation, no apology, no phone call, no message, just a refund after 5 days. Hey, at least I got a refund! I will never use Cotswold Cameras again and would strongly advise anyone else not too. Terrible service, worst I have experienced in my life.

24 April 2026
Unprompted review
Cotswoldcameras logo

Reply from Cotswoldcameras

Hi Simon,

Thank you for your feedback. We are very sorry to hear that your experience did not meet your expectations.

For context, your case timeline is as follows: after using the camera for two weeks, you contacted us on Friday 24th April regarding a card slot fault. We replied on the next working day, Monday 27th April, to arrange DHL collection and provided a prepaid label and pickup details on Tuesday 28th April. Unfortunately, the courier did not show, which was beyond our control.

To minimise further delays, we offered to rebook the collection or, if you preferred not to wait, to drop the camera off at DHL directly. You mentioned having to go to two depots — this was because the drop-off point business hours did not fit your schedule, but we had already suggested to book another collection timeslot. We appreciate that this required your time, but it was the fastest way to resolve the issue. The camera was dropped off on Wednesday 29th April night, received by our team on Thursday 30th April, and a full refund was issued on Friday 1st May.

Please also note that every email you send to us is answered on the same working day and within 24 hours, as we always strive to provide prompt support.

We always aim to resolve issues as quickly and smoothly as possible. We are truly sorry that you still felt dissatisfied with the after-sales process, and we appreciate your feedback as it helps us improve.

Regards,
David
Cotswold Cameras

Rated 5 out of 5 stars

Great service as always

I recently bought a Nikon lens from Cotswold Cameras, my third purchase from them. As always, the lens arrived in good order, and timeously. I was kept in the loop regarding shipping at all steps along the way.

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent. I was slightly nervous of buying a camera advertised at such a high discount. However, there was nothing to worry about. The team were great to deal with. There was a few days delay from making the order to receiving shipping confirmation but i had read that this is normal so i wasn’t unduly concerned.

Camera arrived - brand new as advertised with all UK documentation and the comfort of a warranty.

Would use again.

Great product range. Amazing prices. Great service.

20 May 2026
Unprompted review

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