Cotswoldcameras Reviews 

3,014
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,377 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding significant savings compared to other retailers. Many people are highly satisfied with the product quality, noting that items arrive brand new, well-packaged, and exactly as described. Reviewers frequently highlight the excellent service, including helpful communication and a seamless ordering process, with most orders arriving within the expected timeframe. However, some customers also noted occasional delays in delivery or issues with tracking updates, which caused some anxiety.

What people talk about most

Product

Reviewers mention positive feedback about product, consistently praising the excellent quality and condition... See more

Delivery service

Customers had positive experiences with delivery service, frequently noting prompt and timely arrivals, often... See more

Price

Customers consistently note positive experiences with price, often finding products significantly cheaper... See more

Service

Clients share positive opinions on service, consistently highlighting it as excellent, first-class, and... See more

Order

Consumers find the ordering process to be positive, with many praising its simplicity and the ease of placing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Simple to order the equipment arrived earlier than expected 👌email contact throughout. I will be using again and for anyone considering using Cotswold Cameras don’t delay the savings are a no brai... See more

Rated 5 out of 5 stars

I've used Cotswold Cameras now for about 3 years, their prices are amazing, delivery usually takes about 7 days. They operate a loyalty scheme which is great has saved me even more money on brand new... See more

Rated 5 out of 5 stars

FANTASTIC CUSTOMER SERVICE . Don’t be frightened of the “grey” import fiasco. I bought a D850 in March 2024 for just over £1500 compared to the UK market price, massive saving for me. All genuinel... See more

Rated 5 out of 5 stars

I couldn't believe the Price difference from the main dealers, I thought it can't be right, but I asked about a few Birders and was told it is. So I thought I'd bite the bullet and order the Sony a7v.... See more


Company details

  1. Camera Store

Written by the company

We are a family run online camera shop in the UK that specialise in providing the latest and greatest equipment at fantastic prices. We are a pro camera shop with expert knowledge and supply to some of the countries leading photographers. We pride ourselves on being one of the cheapest camera shops online while still providing outstanding customer service. Just see our latest reviews to see what others are saying about us. We realise that there are many online camera stores and camera shops in the UK so we are committed to providing cheap digital SLR (DSLR)/Mirrorless cameras for sale combined with unrivalled service. We are photographers ourselves and pride ourselves on not only providing exceptional prices but also fantastic product knowledge. We are always delighted to offer you advice on your next camera purchase.We also offer product videos, reviews and image samples to help you to choose which camera or lens is right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,014)

1,344 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Having found the camera I wanted

Having found the camera I wanted, Canon SX740hs I started looking for one. Only ones I could find were refurbished and I really wanted new. I then found Corswold Cameras, they answered my emails swiftly and gained my confidence. Having done more due diligence I decided to purchase my camera. True to their word the camera arrived 7-14 days later, actually 8 days so very happy. The camera is superb and open to English language which some are not. I couldn’t be happier and the customer service is excellent. Highly recommended.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Two things from CC and more than happy

I've now bought two things from CC and am more than satisfied. In the latest case, my camera shutter died unexpectedly and I was told it was beyond economic repair. My imminent photography-based holiday was therefore ruined.

I bought a replacement right away from CC and they were able to expedite shipping, getting it to me so I could still go away.

11 June 2026
Unprompted review
Rated 5 out of 5 stars

The Item arrived very well packaged and new.

The Item arrived very well packaged and exactly as described brand new. It works perfectly and the price is unbeatable. I trusted them as I'm a returning client. For a first time buyer it could be a little awkward as there is not too much information about the status of the order. My order arrived earlier than expected. Highly recommend them.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Positive First Experience

I was initially quite suspicious because the lens was listed for around 43% less than what I was seeing elsewhere. It honestly seemed too good to be true.

Before ordering, I checked Trustpilot and saw that Cotswold Cameras had an excellent 4.9/5 rating, which gave me more confidence. I also emailed them twice with a couple of questions and received helpful replies within two working days.

I decided to place the order and, after about seven days, the lens arrived exactly as described and in perfect condition.

The entire process went smoothly from start to finish, and I couldn’t be happier with the purchase. Communication was good, everything was delivered as promised, and the experience matched the excellent reputation they have built.

The only thing I would like to see is a faster delivery option for customers who are happy to pay extra for it. Other than that, I would happily buy from them again.

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service.......Great prices

Ordered a new "long" lens for my Canon EOS after searching the Internet for a good price. I was pleasantly surprised with the price offered and with the service I received. The product arrived within the quoted timescale in perfect condition even though I was concerned when DPD delivered it in a damaged box, luckily thanks to expert packaging the actual box containing the lens was untouched. Originally I was a bit apprehensive about ordering from a company I hadn't heard of but after reading the reviews I was reassured and I would recommend anyone looking for camera gear at a great price to give them a go !!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

First class

First class. I will definately be using Cotswold again. Great prices, they keep you informed throughout, delivery well within my expectations.

1 June 2026
Unprompted review
Rated 4 out of 5 stars

Good Price but Delivery takes a while.

I was pleased to find the camera I was searching for at a very good discounted price. Of course there are compromises when you get such a saving and in this case it was delivery time. This was no "next day" Amazon style service, with a 10 day or so promised delivery. There was a mix up (at my end) with payment and I was disappointed that it wasn't possible to telephone to resolve it. However, we communicated by email and the problem was fixed. Delivery was made within the specified time.

Overall I would love better communication, rather than waiting for a response to an email, but at that price I have no real complaints. I'm happy to recommend them.

1 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered Canon R6 MK3 on sale

Ordered Canon R6 MK3 on sale. Best price in the UK.

Good communication throughout the purchase.

The delivery timeline was clear and the product arrived within the alloted time.

I will definitely use them again for future purchases.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

Great value buying a lens from Cotswold…

Great value buying a lens from Cotswold Cameras, lowest price I could find on the internet. The brand new lens arrived within the 10-14 working days delivery promised.
No issues with courier and the item was well packed and delivered to EU address without a problem.
The customer service was excellent and very helpful, replying to questions within 24 hours.
All very satisfactory and would use again

5 June 2026
Unprompted review
Rated 5 out of 5 stars

It can always be a bit unnerving…But no need to be

It can always be a bit unnerving ordering nowadays when you see a good price. But I had a great experience with Cotswold Camera, the communication was great as I had a couple of issues on my side, the delivery was as promised and tracking was perfect.

I wouldn’t hesitate to order again

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent price and early delivery.

I ordered an OM5 MkII with 14-150mm lens, my third purchase from Cotswold Cameras. The delivery date range spanned a period when we’d be away. So, I asked if the delivery could be delayed to ensure we would be in to receive the delivery. Cotswold replied “ no problem”. Much to my pleasant surprise, Cotswold sent the kit by Royal Mail Special Delivery to arrive well before our trip. Excellent, professional service. Thank you.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Great value and service

Another great experience with Cotswold Cameras.
Camera and lens arrived just into the expected time envelope, registered with OM Systems for the extended warranty.
What a camera the OM-3 is. I've barely scratched the surface figuratively speaking, but already loving the built in ND filters. The quality of photos are fantastic, matched with the 12-45mm I am really impressed with the sensor.
Sold my Canon 6D mk2 and really wasn't convinced I was doing the right thing.
I am now.

30 May 2026
Unprompted review
Rated 4 out of 5 stars

Pounds saved …

An excellent price compared with other retailers and rrp.
A good email conversation with David because their website wasn’t showing Sony products. He gave me a direct link to purchase x2 teleconverter.
I’ve not used it yet but hope to soon.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant service provided…

Absolutely brilliant service provided by David, camera purchased at last minute before a trip and David assisted with arranging a swift delivery which actually saw the camera arrive a day before expected. Best pricing on the market too - will be back to purchase again ! 5 star service

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Cotswold Cameras have provided superb…

Cotswold Cameras have provided superb customer service throughout my buying process. When I was deciding on what camera to purchase I made many enquiries to Cotswold Cameras seeking information and advice. I can say without hesitation that all my questions and enquiries where dealt with professionally and promptly. I am hugely impressed with Cotswold Cameras, the staff are superb. I will not hesitate to buy from them again.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Was a bit apprehensive about purchasing…

Was a bit apprehensive about purchasing through Cotswold Cameras but have to say everything went as hoped and to their promise.
Camera arrived earlier than expected and 100% perfect.
Would buy again from them and many thanks to them for saving me a fair bit of cash.

5 June 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look