Cortego Reviews 

1,275
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

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Rated 5 out of 5 stars

A really beautiful bike, with a lovely color and design. Clear instructions were included. Most importantly, my daughter loves riding it and is absolutely delighted with it. Excellent value for money!... See more

Rated 4 out of 5 stars

Bike was relatively easy to assemble, and was very cute when finished. The riding experience is great, no complaints (I am a short woman so I got the "meisjesfiets". I didnt turn out to have the neces... See more

Rated 5 out of 5 stars

My son's new bike is great and he is very happy with it. The online instructions were clear and easy to follow. Everything was well organized, and even when the order was marked as shipped before... See more

Rated 5 out of 5 stars

[EN] Good value for money. Very solid bike for the price. Nice design, and yet solid quality. My daughter is absolutely thrilled with her new bike! Thank you Cortego for the fast delivery... See more

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4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 7% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(1,275)

1,275 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer support

Excellent customer support to help me choose the correct bike size, fast delivery and clear assembly instructions. The bike is fantastic for the price very comfortable! Very happy with it!

13 March 2026
Unprompted review
Rated 1 out of 5 stars

Defective bike, seller breaks laws & pressures customers

I ordered a bike from this seller, but it arrived in a completely unusable condition – multiple parts were broken, making it totally unsafe to ride.

Initially, they refused to solve the problem, rejected a refund (even though legally required), and treated me rudely.

Only after I posted a review here on Trustpilot did they react: calls from 3-4 different numbers wanting to “talk” by phone. I insisted on email communication for evidence. Solutions were only offered after I wrote the review – and I only received one after deleting it.

The seller even defamed Trustpilot via email as a “money machine that doesn’t help,” clearly breaks laws (EU consumer rights), and systematically pressures customers to remove negative reviews.

Such practices are unethical and illegal.
Avoid this seller!

2 February 2026
Unprompted review
Show reviews in all languages. (1,275 reviews)

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