The Cornish Seaweed Bath Company Reviews 2,611

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the shampoo and conditioner, for making hair feel clean, soft, and healthy, often noting improvements in texture and scalp conditions like itchiness and dryness. Many users appreciate the natural ingredients and the pleasant scent of the products, which are described as high quality and effective for various concerns, including thinning hair and sensitive skin. The company's customer service is also highlighted as excellent, with quick responses and helpful solutions for order issues. However, some customers experienced issues with customer service, citing slow replies and dissatisfaction with the support received for returns or product suitability. A few other people also felt that certain hair products made their hair dry, brittle, or greasy, and some found the conditioner difficult to dispense.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the shampoo... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for making their hair feel... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the amazing and excellent... See more

Order

Customers consistently note positive experiences with order, often praising the quick delivery times, with... See more

User experience

Users describe positive interactions with user experience, with many expressing satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was reticent to try new shampoo and conditioner but the perimenopausal itchiness just got too much to bear and I bought the intro pack of detox shampoo, shampoo and conditioner after seeing an ad on... See more

Rated 5 out of 5 stars

Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more

Company replied

Rated 5 out of 5 stars

Bought this on my mission to address the dry scaly patches on my elbows that appeared 12 months ago when I was 57(psoriasis) having tried the heavily chemical based creams and eczema creams I thought... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect birthday gift x

Perfect birthday gift x
I bought the Mousse as a birthday gift for my partner. We try to be as 'free from' as we can so this was perfect. She is so happy with it, a little goes a long way, it holds well in a really natural way and isn't sticky. Will definitely buy again.

20 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 What a thoughtful gift! We’re so pleased it’s giving a natural hold without stickiness — exactly what we aim for.

Rated 5 out of 5 stars

Such a great company

Such a great company. Love their ethos. Have purchased the seaweed shampoo and conditioner and couldn’t recommend them enough. Leaves my hair feeling soft, clean, shiny and healthy and that takes some doing since my hair has suffered with excess shedding since going through the perimenopause. Will definitely be repurchasing.

25 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lucy 💚 We’re so pleased your hair is feeling healthier and more manageable — especially during perimenopause. Your recommendation means so much.

Rated 5 out of 5 stars

Amazing products all round

Amazing products all round. my hair and scalp better than it has been in years. even the face and body products are also just amazing! love everything i have ordered so far. Highly recommend Cornish Seaweed Bath Comp

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 We’re delighted you’re enjoying the full range and seeing such an improvement in your hair and scalp. That’s wonderful to hear.

Rated 2 out of 5 stars

im only giving 2 stars at the moment…

im only giving 2 stars at the moment due to only just receiving it and only used once ,,my only concern is that i have thinning long hair and realised the shampoo dont soap up hardly at all and i had to end up using alot of it and then had to rinse out and use some of my old shampoo to get a good wash

24 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your feedback 💚 We completely understand your concerns — our shampoos behave differently to traditional formulas and often benefit from a second wash to activate. It’s still early days, but our team is here if you’d like support.

Rated 5 out of 5 stars

Amazing

I purchased this set for my 15 year old granddaughter who has eczema , and within a few days her skin looked so much better… worth every penny Thankyou 🙏

10 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Jayne 💚 We’re so pleased your granddaughter’s skin has improved so quickly — that’s wonderful to hear. Thank you for trusting our products.

Rated 5 out of 5 stars

My dermatitis has completely gone!

My scalp dermatitis has completely gone!
I started using the shampoo and conditioner end of last year and after 3 months my dermatitis has gone and hasn’t returned.
I’d tried other natural products that did nothing.
I’m assuming that I have an intolerance to the chemicals used in everyday products.
I can’t account for the reason my dermatitis has gone except that this product agrees with my skin and I’m incredibly grateful!

24 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing this, Yvonne 💚 We’re truly delighted your scalp has improved so significantly. That must feel like a huge relief — thank you for trusting us.

Rated 5 out of 5 stars

Superb Products

I’ve been using the Super Nutrient shampoo and conditioner for a few weeks, and the results have been life-changing. I suffered badly from a menopausal itchy scalp and eczema behind my ears; after just three washes, the eczema cleared and the itching stopped completely.

I also love the proactive follow-up emails explaining what to expect as my hair adjusted. I’ve since ordered the Nutrient Detox shampoo and the shampoo brush—all of which are superb. Additionally, the customer service is exceptional. I had a delivery issue (entirely my own fault), and TCSBC resolved it quickly and without fuss. Truly outstanding service and products. I cannot recommend this business enough!"

23 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Karen 💚 We’re thrilled to hear about the improvement in your scalp and eczema — and that our guidance and support helped along the way. That means a lot to us.

Rated 5 out of 5 stars

Great Products!

Really loving the shampoo and conditioner, my hair looks better and feels fuller, I am washing my hair less as it’s lasting longer and I’m definitely losing less hair which is great when it’s fine anyway!
Would definitely recommend and have just reordered both items on the 3 for 2 offer.
Thank you for these lovely products x

10 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you again, Sharon 💚 We’re delighted you’re still loving the results — fuller, healthier hair and fewer washes is exactly what we aim for. Your support means so much to us.

Rated 5 out of 5 stars

Superb in every way

Superb in every way. The haircare, after the initial few tricky washes as your hair adjusts, is fantastic, my mangled peri-meni disaster mop now goes silky and curly again🙏
On ordering my second batch i ordered the facewash which is wonderful, and i got the body oil, face oil (both incredible and smell divine) and eye gel free! The body oil is super luxury and is a firm part of my night routine on my weathered chest. Absolutely brilliant service and products.

3 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you again 💚 We’re so pleased you’ve continued to see such great results and are enjoying exploring more of the range. It’s lovely to hear everything has become part of your routine.

Rated 5 out of 5 stars

Thinning hair

I don't usually shop on line, but my hair is getting thinner and limp. So thought i'd try this. Yes it's a wee bit expensive, but worth every penny. I only wash and condition my hair once a week, it feels and looks clean. It also has a bit of body to it.thank you so much, i will be ordering again.

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Yvonne 💚 We’re so pleased you decided to give us a try and that your hair is now feeling fuller with more body. It’s lovely to hear it’s lasting all week — that’s a real win!

Rated 5 out of 5 stars

I bought the shampoo and conditioner…

I bought the shampoo and conditioner set a few months ago now re ordered the 3 for 2.I am loving them ,I lost most of my hair from chemotherapy ,I was advised yo buy a thickening shampoo (they contain caffeine I am allergic to it so made my scalp itch so much)
From the first wash/condition I found it amazing.I found my hair smooth and showed colour I hadn't seen before.The more I used them ,my hair has become thicker and areas that were very short have grown back.You dont much ,it doesnt lather like other shampoos but for me the results are fantastic. If your unsure give it a try you won't be disappointed, plus you have the offer to send it back if your not satisfied.
Thank you for your products ,they are my go to now

16 February 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing your story 💚 We’re truly honoured our products have been part of your journey following chemotherapy. It’s wonderful to hear your hair is feeling smoother, thicker and growing back — that means so much to us.

Rated 5 out of 5 stars

The shampoo & conditioner are amazing

The shampoo & conditioner are amazing.
Excellent quality.
With menopausal thinning hair these have made such a difference. It’s looking healthy, and feeling healthy too.
Also, I don’t need to wash my hair as often as I used to either. Just doesn’t look or feel greasy. Really really impressed.
Plus, it smells lovely.
(also tried the lip balm and Doggy soap bar. Both also fantastic products).
Always very quick delivery too. Excellent company, and products.

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lynsey 💚 We’re delighted to hear such a difference in your hair’s condition and that you’re able to wash less often. So pleased you’re enjoying the other products too — including the Doggy Soap Bar 😊

Rated 5 out of 5 stars

Excellent products

Excellent products, my hair has improved with new hair growth and less falling out so really happy and as I have white hair, it now really shines.
The skin products are also excellent. The organic face oil is wonderful and my skin feels so much better, I love it!!

1 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Janet 💚 We’re so pleased you’re seeing new growth and less shedding — and that your white hair is shining beautifully. Lovely to hear the skincare is working just as well for you too.

Rated 5 out of 5 stars

Super nutrient hair care products

Super nutrient hair care products
Used four times and already can see difference in hair
Coming off steroids hair thin and dry this has already made a difference

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Angela 💚 We’re so pleased to hear your hair is already improving, especially after what it’s been through. We hope you continue to see even more benefits with continued use.

Rated 5 out of 5 stars

Excellent company to deal with

Excellent company to deal with. I requested 2 bottle pumps which were dispatched at no cost and posted free of charge. Am loving the shampoo and conditioner

20 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Sally 💚 We’re so glad we could help with the pumps and that you’re loving the shampoo and conditioner. Always happy to help!

Rated 5 out of 5 stars

Made a big difference already

I really didnt want to like these products as they are more expensive than I am used to paying .... however, i guess you pay for quality! I have used the shampoo and conditioner just once so far, and my hair is so soft, shiny and certainly not as frizzy as it usually is after washing. Highly impressed. The body wash is OK, but not something I will order again, especially for the price. However, the soap is fantastic. Lathers up really well and skin feels great afterwards. Definitely stocking up on the soap! Great company, quick delivery and well packaged. Quality products.

20 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback 💚 We’re really pleased you’ve seen such a quick improvement with your hair — softer, shinier and less frizzy is fantastic. We appreciate your comments on the body wash and are glad you’re loving the soap too.

Rated 5 out of 5 stars

Great company and good quality

Great company easy to order and items were delivered quickly. Have only being using the Purple Shampoo and Condition over the last few weeks, love the smell and great quality my hair seems to be thicker, and has helped enormously with the flyway hair issue. Bottles very stylish which can be recycled.

18 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased you’re enjoying the Purple Shampoo and Conditioner and seeing improvements in thickness and flyaways. Lovely to hear you like the packaging too 😊

Rated 5 out of 5 stars

What a fantastic product!

What a fantastic product! I have been using the shampoo & conditioner set daily for the past few weeks & it worked from the first use. My scalp was itchy & highly sensitive to the touch, that all disappeared after the first use. I have short, baby fine hair & have never had it feeling so thick & healthy. I highly recommend The Cornish Seaweed Bath Company for their amazing products! I will be back for more!

20 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Joanna 💚 We’re thrilled your scalp felt relief from the very first wash — that’s incredible. So pleased your hair is feeling thicker and healthier too.

Rated 3 out of 5 stars

I really wanted to love this shampoo…

I really wanted to love this shampoo and conditioner and I understand how hard running a small business is yet I feel that the claims made about the products are over inflated. Really, products should live up to what they claim they do or better still, over deliver. Bought the products as my hair has been shedding so much and I wanted to help slow it down. Given I've only used the product for a month however and no signs of change yet, it leaves my hair like straw and completely ruins my curls. The pump with the alu bottles is fiddly and needs many, many pumps to get a reasonable amount out. I went back to a natural shampoo that is a bit more expensive and with first use, it already slowed down my shedding. Not to say this won't help others but for thick, type 2 curls with shedding, my hair was just left dull and lifeless.

19 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest and thoughtful feedback 💚 We’re really sorry to hear the products didn’t suit your hair type. Curly hair can sometimes need a different balance of hydration and technique, and we completely understand your frustration. Please feel free to email us at victoria@cornishseaweedbath.co.uk and we'll help you further under our 60-day return/refund policy.


Best wishes
Ellie

Rated 5 out of 5 stars

Great products

I have purchased shampoo, conditioner and other hair and face products and I’m really happy with them all.

5 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased you’re enjoying the range across both hair and skincare — that’s lovely to hear.

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