The Cornish Seaweed Bath Company Reviews 2,598

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the products, frequently highlighting their excellent quality and the positive impact they have on hair and skin. Many people appreciate the natural ingredients and how effective the products are in addressing various concerns like hair loss, dry scalp, and sensitive skin, often noting significant improvements in texture, shine, and overall health. The ordering process is generally smooth, and customer service is often praised for being helpful and responsive. However, some customers have expressed dissatisfaction with the customer service, citing slow response times and difficulties with returns or refunds. A few people also found the conditioner too thick, making it hard to dispense, and some experienced issues with the ordering system. Additionally, a small number of users felt certain products made their hair dry or did not effectively address their specific skin conditions.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the effectiveness of the products,... See more

Quality

Reviewers mention positive feedback about quality. Many customers express satisfaction with the products,... See more

Customer service

Customers generally report positive experiences with customer service, highlighting fantastic care, good... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the quick delivery, with... See more

User experience

People report positive experiences with the user experience. Many customers describe it as a "game changer"... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’m absolutely blown away by this product. As a menopausal woman, I’ve struggled with hair that felt dry, dull, and was shedding far more than I was comfortable with. Since switching to the Cornish... See more

Company replied

Rated 5 out of 5 stars

Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more

Company replied

Rated 5 out of 5 stars

I had been seeing adverts for these products for a while and as my hair has been suffering from colouring and my almost constant stressy lifestyle causing shedding so I decided to try it. I am very i... See more

Company replied

Rated 5 out of 5 stars

I have used many purple shampoos over the years but have never felt compelled to write a review - until now - this product is excellent- lovely shampoo with a nice clean aroma . After using it just o... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nutrient therm hair serum is the best I've ever used

Nutrient therm hair serum is absolutely amazing I have only used it once 4-6 drops combed through my hair it definitely feels thicker and all my friends say it looks absolutely fantastic thank you to Hannah for all your help xx

12 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Tina 💚 We’re thrilled you’re seeing such quick results with the Nutrient Therm Hair Serum. We’ll be sure to pass your lovely feedback on to Hannah 😊

Rated 5 out of 5 stars

I discovered this company while online…

I discovered this company while online & thought they aligned with everything I believe in,using cruelty free,environmentally friendly products for personal care,I have to say I'm amazed by all the products I've uses so far which range from my hair,face,body 🤗 i always smell like I've had an essential oil massage down the beach,fab! The fact the colour scheme matches my bathroom is the flake in my 99!

16 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Wendy 💚 We’re so pleased you found us and that our values resonate with you. “An essential oil massage down the beach” is exactly the feeling we aim for — so lovely to hear!

Rated 1 out of 5 stars

I read the reviews and believed the hype…

I read the reviews and believed the hype. I bought the Naturally Bio-Active Shampoo and Conditioner. I persevered as I was told by the company that it could take a while. Well I have not noticed any difference in shine/body/condition. I also found that the conditioner was so thick that the nozzle was always getting blocked.
No I would not recommend

2 March 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your honest feedback 💚 We’re sorry to hear the products didn’t meet your expectations. We understand how frustrating that can be. If you’d ever like personalised guidance, our team would be very happy to help. Feel free to email us at victoria@cornishseaweedbath.co.uk and we'll further assist you.


Best wishes
Ellie

Rated 4 out of 5 stars

Great product, great results

I love the smell & how my hair feels after use. My hair feels soft & well nourished.
Will definitely recommend it to family & friends.

26 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Liz 💚 We’re so pleased you’re enjoying the scent and how soft and nourished your hair feels. Your recommendation means a lot to us.

Rated 5 out of 5 stars

My hair feels amazing and clean plus…

My hair feels amazing and clean plus it’s stopped all the itchy scalp I suffer from since the menopause started. I had such a sore scalp I couldn’t even brush my hair for the pain but now all cleared up. Thank you

20 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you so much, Linda 💚 We’re delighted your scalp is now comfortable again — especially after such discomfort. That’s exactly what we hope to help with.

Rated 5 out of 5 stars

Finally a shampoo and conditioner that…

Finally a shampoo and conditioner that actually works, no gimmicks, just works, a wee bit expensive but you get what ypu pay for. Can't recommend any more highly 5☆

26 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you 💚 We really appreciate your kind words. It’s fantastic to hear the products are delivering real results for you.

Rated 5 out of 5 stars

I am in my late 60,s

I am in my late 60,s , my hair is prone to yellowing and is frizzy. After using the purple shampoo and conditioner, game changer, yellowing seems to be disappearing and the frizz is less visible after blow drying my hair. Will definitely continue to buy this product from now on.

13 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Jill 💚 We’re so pleased the Purple range is helping with tone and frizz — especially for mature hair. A “game changer” is wonderful to hear!

Rated 5 out of 5 stars

Perfect birthday gift x

Perfect birthday gift x
I bought the Mousse as a birthday gift for my partner. We try to be as 'free from' as we can so this was perfect. She is so happy with it, a little goes a long way, it holds well in a really natural way and isn't sticky. Will definitely buy again.

20 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 What a thoughtful gift! We’re so pleased it’s giving a natural hold without stickiness — exactly what we aim for.

Rated 5 out of 5 stars

Such a great company

Such a great company. Love their ethos. Have purchased the seaweed shampoo and conditioner and couldn’t recommend them enough. Leaves my hair feeling soft, clean, shiny and healthy and that takes some doing since my hair has suffered with excess shedding since going through the perimenopause. Will definitely be repurchasing.

25 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Lucy 💚 We’re so pleased your hair is feeling healthier and more manageable — especially during perimenopause. Your recommendation means so much.

Rated 5 out of 5 stars

Amazing products all round

Amazing products all round. my hair and scalp better than it has been in years. even the face and body products are also just amazing! love everything i have ordered so far. Highly recommend Cornish Seaweed Bath Comp

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Karen 💚 We’re delighted you’re enjoying the full range and seeing such an improvement in your hair and scalp. That’s wonderful to hear.

Rated 2 out of 5 stars

im only giving 2 stars at the moment…

im only giving 2 stars at the moment due to only just receiving it and only used once ,,my only concern is that i have thinning long hair and realised the shampoo dont soap up hardly at all and i had to end up using alot of it and then had to rinse out and use some of my old shampoo to get a good wash

24 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you for your feedback 💚 We completely understand your concerns — our shampoos behave differently to traditional formulas and often benefit from a second wash to activate. It’s still early days, but our team is here if you’d like support.

Rated 5 out of 5 stars

Amazing

I purchased this set for my 15 year old granddaughter who has eczema , and within a few days her skin looked so much better… worth every penny Thankyou 🙏

10 April 2026
Unprompted review
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Reply from The Cornish Seaweed Bath Company

Thank you, Jayne 💚 We’re so pleased your granddaughter’s skin has improved so quickly — that’s wonderful to hear. Thank you for trusting our products.

Rated 5 out of 5 stars

My dermatitis has completely gone!

My scalp dermatitis has completely gone!
I started using the shampoo and conditioner end of last year and after 3 months my dermatitis has gone and hasn’t returned.
I’d tried other natural products that did nothing.
I’m assuming that I have an intolerance to the chemicals used in everyday products.
I can’t account for the reason my dermatitis has gone except that this product agrees with my skin and I’m incredibly grateful!

24 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing this, Yvonne 💚 We’re truly delighted your scalp has improved so significantly. That must feel like a huge relief — thank you for trusting us.

Rated 5 out of 5 stars

Superb Products

I’ve been using the Super Nutrient shampoo and conditioner for a few weeks, and the results have been life-changing. I suffered badly from a menopausal itchy scalp and eczema behind my ears; after just three washes, the eczema cleared and the itching stopped completely.

I also love the proactive follow-up emails explaining what to expect as my hair adjusted. I’ve since ordered the Nutrient Detox shampoo and the shampoo brush—all of which are superb. Additionally, the customer service is exceptional. I had a delivery issue (entirely my own fault), and TCSBC resolved it quickly and without fuss. Truly outstanding service and products. I cannot recommend this business enough!"

23 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much, Karen 💚 We’re thrilled to hear about the improvement in your scalp and eczema — and that our guidance and support helped along the way. That means a lot to us.

Rated 5 out of 5 stars

Great Products!

Really loving the shampoo and conditioner, my hair looks better and feels fuller, I am washing my hair less as it’s lasting longer and I’m definitely losing less hair which is great when it’s fine anyway!
Would definitely recommend and have just reordered both items on the 3 for 2 offer.
Thank you for these lovely products x

10 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you again, Sharon 💚 We’re delighted you’re still loving the results — fuller, healthier hair and fewer washes is exactly what we aim for. Your support means so much to us.

Rated 5 out of 5 stars

Superb in every way

Superb in every way. The haircare, after the initial few tricky washes as your hair adjusts, is fantastic, my mangled peri-meni disaster mop now goes silky and curly again🙏
On ordering my second batch i ordered the facewash which is wonderful, and i got the body oil, face oil (both incredible and smell divine) and eye gel free! The body oil is super luxury and is a firm part of my night routine on my weathered chest. Absolutely brilliant service and products.

3 March 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you again 💚 We’re so pleased you’ve continued to see such great results and are enjoying exploring more of the range. It’s lovely to hear everything has become part of your routine.

Rated 5 out of 5 stars

Thinning hair

I don't usually shop on line, but my hair is getting thinner and limp. So thought i'd try this. Yes it's a wee bit expensive, but worth every penny. I only wash and condition my hair once a week, it feels and looks clean. It also has a bit of body to it.thank you so much, i will be ordering again.

11 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Yvonne 💚 We’re so pleased you decided to give us a try and that your hair is now feeling fuller with more body. It’s lovely to hear it’s lasting all week — that’s a real win!

Rated 5 out of 5 stars

I bought the shampoo and conditioner…

I bought the shampoo and conditioner set a few months ago now re ordered the 3 for 2.I am loving them ,I lost most of my hair from chemotherapy ,I was advised yo buy a thickening shampoo (they contain caffeine I am allergic to it so made my scalp itch so much)
From the first wash/condition I found it amazing.I found my hair smooth and showed colour I hadn't seen before.The more I used them ,my hair has become thicker and areas that were very short have grown back.You dont much ,it doesnt lather like other shampoos but for me the results are fantastic. If your unsure give it a try you won't be disappointed, plus you have the offer to send it back if your not satisfied.
Thank you for your products ,they are my go to now

16 February 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much for sharing your story 💚 We’re truly honoured our products have been part of your journey following chemotherapy. It’s wonderful to hear your hair is feeling smoother, thicker and growing back — that means so much to us.

Rated 5 out of 5 stars

The shampoo & conditioner are amazing

The shampoo & conditioner are amazing.
Excellent quality.
With menopausal thinning hair these have made such a difference. It’s looking healthy, and feeling healthy too.
Also, I don’t need to wash my hair as often as I used to either. Just doesn’t look or feel greasy. Really really impressed.
Plus, it smells lovely.
(also tried the lip balm and Doggy soap bar. Both also fantastic products).
Always very quick delivery too. Excellent company, and products.

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lynsey 💚 We’re delighted to hear such a difference in your hair’s condition and that you’re able to wash less often. So pleased you’re enjoying the other products too — including the Doggy Soap Bar 😊

Rated 5 out of 5 stars

Excellent products

Excellent products, my hair has improved with new hair growth and less falling out so really happy and as I have white hair, it now really shines.
The skin products are also excellent. The organic face oil is wonderful and my skin feels so much better, I love it!!

1 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Janet 💚 We’re so pleased you’re seeing new growth and less shedding — and that your white hair is shining beautifully. Lovely to hear the skincare is working just as well for you too.

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