The Cornish Seaweed Bath Company Reviews 2,605

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,314 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, especially the shampoo and conditioner, for making hair feel clean, soft, and healthy, often noting improvements in texture and scalp conditions like itchiness and dryness. Many users appreciate the natural ingredients and the pleasant scent of the products, which are described as high quality and effective for various concerns, including thinning hair and sensitive skin. The company's customer service is also highlighted as excellent, with quick responses and helpful solutions for order issues. However, some customers experienced issues with customer service, citing slow replies and dissatisfaction with the support received for returns or product suitability. A few other people also felt that certain hair products made their hair dry, brittle, or greasy, and some found the conditioner difficult to dispense.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the shampoo... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for making their hair feel... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the amazing and excellent... See more

Order

Customers consistently note positive experiences with order, often praising the quick delivery times, with... See more

User experience

Users describe positive interactions with user experience, with many expressing satisfaction and happiness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was reticent to try new shampoo and conditioner but the perimenopausal itchiness just got too much to bear and I bought the intro pack of detox shampoo, shampoo and conditioner after seeing an ad on... See more

Rated 5 out of 5 stars

Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more

Company replied

Rated 5 out of 5 stars

Bought this on my mission to address the dry scaly patches on my elbows that appeared 12 months ago when I was 57(psoriasis) having tried the heavily chemical based creams and eczema creams I thought... See more

Company replied

Rated 5 out of 5 stars

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more

Company replied


Company details

  1. Cosmetics Store
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics Wholesaler
  5. Toiletries Store

Written by the company

We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely products

Lovely products, delivered quickly

4 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Kathryn 💚 We’re so pleased you’re enjoying the products and that everything arrived quickly for you.

Rated 5 out of 5 stars

Fabulous product

The product is brilliant love the shampoo and conditioner and the face and body oils are also excellent. The quality is superb

8 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re delighted you’re loving the shampoo, conditioner and oils. It’s wonderful to hear you’re enjoying the quality across the range.

Rated 5 out of 5 stars

Love these products

Love these products
My hair is really benefitting from using them
Would definately recommend

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Shelley 💚 We’re so pleased your hair is benefiting from the products and really appreciate your recommendation 😊

Rated 5 out of 5 stars

Purple shampoo and conditioner

Have received my second order for the purple shampoo and conditioner. It’s great for keeping my grey hair from going brassy. It’s also a great smell, recyclable cans, easy to use pumps and large writing on the side which helps when I’m in the shower without my glasses🤣!

1 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Denise 💚 We’re delighted you’re enjoying the Purple Shampoo and Conditioner and that it’s keeping your grey hair bright and fresh. We especially loved your comment about the large writing on the bottles — exactly why we designed it that way! 😊

Rated 5 out of 5 stars

Love these products

Love these products. I have noticed a difference with both my hair and skin. My hair and scalp are less dry and itchy, and my face has calmed down a lot since using the Cornish Seaweed Bath Company. Quick delivery too

21 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you 💚 We’re so pleased both your hair and skin are feeling calmer and more comfortable. Lovely to hear your scalp and skin dryness has improved too — and thank you for mentioning the quick delivery 😊

Rated 5 out of 5 stars

Bouncy hair

I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than being flat.

9 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Jayne 💚 We’re delighted your hair already feels more nourished and bouncy after just a couple of uses. It’s wonderful to hear it’s easier to manage and feeling healthier already.

Rated 5 out of 5 stars

Love all the products

Love the shampoos, conditioners, hair oils, face oils and the renewal Moisturiser. My hair and skin has never looked better

8 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you, Lucy 💚 We’re so pleased you’re loving the full range and seeing such a difference in both your hair and skin. That’s wonderful to hear 😊

Rated 5 out of 5 stars

Fresh Clean Hair

I have been using the cornish seaweed shampoo and conditioner for about 3 weeks now, my hair has never felt so clean and fresh. The shampoo doesn't lather like noramal shampoo but smells nice and fresh. I also ordered the serum which is equally as good, I had an issue with the nozzle on this, customer service was excellent and a new one was sent out straight away.

8 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you so much 💚 We’re delighted your hair is feeling so clean and fresh, and that you’re enjoying the serum too. We’re also pleased our customer service team could quickly resolve the nozzle issue for you 😊

Rated 5 out of 5 stars

Great shampoo and soap

Great shampoo and soap. Kind and nourishing.
I have a type of alopecia medically controlled at present and it feel good for my Hair.
Thank you

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Veronique, thank you so much for your lovely review 💚 We’re so pleased to hear that the shampoo and soap are feeling kind and nourishing for both your hair and scalp. Wishing you continued success with your alopecia treatment, and we’re honoured that our products can play a small supportive role in your routine. Thank you again for your support.

Rated 1 out of 5 stars

Very disappointed

Very disappointed, I spent over £100 on a bundle and it has ruined my hair. I’d like a full refund.

7 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hello Danielle,

We love to help you out. Can you email us at victoria@cornishseaweedbath.co.uk please?


Best wishes
Ellie

Rated 5 out of 5 stars

Love The Cornish Seaweed Bath Company

Love The Cornish Seaweed Bath Company - lots of beautiful products which have helped me and my family members with a variety of different issues (flaky scalp, hair loss, dry skin/eczema etc) - this is our main go to for hair and body products! Always deliver within a reasonable time and as you would expect, items are well packaged and eco friendly.

19 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Jo, thank you for such a wonderful review 💚 It means so much to hear that our products have helped you and your family with a variety of concerns, from flaky scalps to dry skin and hair loss. We’re delighted to have become your household go-to for hair and body care, and we really appreciate your kind comments about our eco-friendly packaging and delivery too.

Rated 5 out of 5 stars

Fab product

Fab product that leaves your hair feeling lovely and healthy! Couldn't believe how quick the delivery was too. Amazing would highly recommend!

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Charlotte, thank you so much 💚 We’re thrilled that you’re enjoying the products and that your hair is feeling healthy and nourished. We’re also very pleased the delivery reached you so quickly. Thank you for your recommendation and support.

Rated 5 out of 5 stars

Great customer service and products

I initially had an issue with my delivery but all aspects were promptly dealt with and resolved to my satisfaction. I am enjoying using the seaweed hair products very much and absolutely love the hair towel. It is highly absorbant, lovely colour and quick drying which is great

6 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Leigh, thank you for your lovely feedback 💚 We’re very pleased we could quickly resolve the delivery issue for you, and it’s wonderful to hear how much you’re enjoying the haircare products and hair towel. We absolutely love hearing that the towel has become a favourite too!

Rated 5 out of 5 stars

Loving this oil

Had the face oil free with my purple shampoo. Have to say my skin is drinking it up. I use it at night and then use my red light tool. Very impressed with my skin.

20 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Pat, thank you so much 💚 We’re delighted that your skin is enjoying the facial oil and that it’s become part of your evening routine. Pairing it with your red light tool sounds wonderfully relaxing. We hope you continue to enjoy both the oil and your purple shampoo.

Rated 1 out of 5 stars

I wanted to love the hair range so…

I wanted to love the hair range so much, it smells lush and has no nasties it. My scalp loves this but my menopausal hair simply hair hates this product, even after two months of trying to get on with it, and the companies fabulous customer service and free detox shampoo to try and help solve the super dry hair I was experiencing. It has made my hair super dry and brittle and I have lost volume due to breakage, even my hair dresser commented that whatever I was doing to stop as it was causing a lot of damage! I tried their hair oil to try and put some moisture back in without using chemicals, again my hair hates it and was left looking lank with only half a pump of product worked through the mid lengths to ends, not a patch on the Moroccan oil I had been using for years.
Sadly this just isn't for me despite keeping going in the hopes it would improve.

5 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Thank you for your honest and thoughtful feedback 💚 We’re really sorry to hear the range wasn’t suited to your hair type, despite all your efforts and the additional support from our team. We completely understand how upsetting it must have been to experience dryness and breakage, especially after persevering for so long. Whilst our products work beautifully for many people, we appreciate they won’t suit everyone, and we truly appreciate you giving them such a fair try.

If you ever need further assistance, please feel free to reach out to us anytime :)


Best wishes
Ellie

Rated 5 out of 5 stars

Lovely products

The shampoo and conditioner make my hair feel lovely .
The facial oil feels lovely on my skin. Will definitely buy again.

2 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Sue, thank you for your lovely review 💚 We’re so pleased that both your hair and skin are responding so well to the products. It means a lot to hear you’ll be purchasing again.

Rated 5 out of 5 stars

I love the Cornish Seaweed shampoo and…

I love the Cornish Seaweed shampoo and conditioner.
It makes my hair not only feel really clean but puts a healthy shine on it too.
I look forward to using the organic facial oil too.

5 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Jules, thank you for sharing your experience 💚 We’re delighted that the shampoo and conditioner are leaving your hair feeling clean, shiny and healthy. We hope you enjoy trying the facial oil too.

Rated 5 out of 5 stars

Great products which work

Great products which work. Lovely scents and the knowledge you are not harming your body or the environment.Customer service is perfect with fast delivery.

4 May 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Marion, thank you for your kind words 💚 We’re so pleased you’re enjoying both the products and the scents, and we truly appreciate your support for our natural and environmentally conscious ethos.

Rated 5 out of 5 stars

Brilliant purple shampoo and…

Brilliant purple shampoo and conditioner, 100 % recommend. These products got rid of the yellow highlights from my hair and left my hair feeling wonderful and healthy. Thank you

23 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Ms Curtis, thank you so much 💜 We’re thrilled to hear that the purple shampoo and conditioner have helped brighten your hair whilst leaving it feeling healthy and soft. Thank you for recommending us.

Rated 5 out of 5 stars

Seaweed hand balm was so lovely and…

Seaweed hand balm was so lovely and really eased my eczema and dry hands within a few days of using it.

I have also purchased the shampoo as suffer from a dry scalp and whilst I’ve only been using this for a week think I can already feel the benefit.

Whilst not the cheapest of products, if they work then I’ll happily keep on using them.

Finally, lovely company with good customer service.

25 April 2026
Unprompted review
The Cornish Seaweed Bath Company logo

Reply from The Cornish Seaweed Bath Company

Hi Rob, thank you for your thoughtful review 💚 We’re so pleased the hand balm has helped soothe your eczema and dry hands so quickly, and that you’re already beginning to notice benefits from the shampoo too. We really appreciate your support and understanding that natural, hardworking products can sometimes be an investment.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look