I was reticent to try new shampoo and conditioner but the perimenopausal itchiness just got too much to bear and I bought the intro pack of detox shampoo, shampoo and conditioner after seeing an ad on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wish I had tried these products before. Have been left disappointed in other shampoo’s and conditioners claiming to help with fine fragile hair. It was actually trust pilot reviews being so positive t... See more
Company replied
Bought this on my mission to address the dry scaly patches on my elbows that appeared 12 months ago when I was 57(psoriasis) having tried the heavily chemical based creams and eczema creams I thought... See more
Company replied
I've only used the shampoo and conditioner twice but my usually tangled, over processed tinted hair is already feeling nourished and bouncy. It's easier to comb through and actually moves rather than... See more
Company replied
Company details
Written by the company
We a small company based in West Cornwall. We create completely natural skincare using sustainably harvested Cornish seaweeds.
Contact info
49 Queen Street, TR18 4BQ, Penzance, United Kingdom
- hello@cornishseaweedbath.co.uk
- cornishseaweedbath.co.uk
4.5
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company saved my hair!
This company saved my hair!! After using both the shampoo and conditioner since January this year. My hair has started to grow back (fell out between June2025-December 2025), it looks more healthier, has a beautiful shine, and it feels alive. Thank you so much The Cornish Seaweed Bath Co 😊
14 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much, Caroline 💚 We’re incredibly happy to hear your hair is growing back healthier and shinier again. Knowing the products helped restore your confidence means the world to us 😊
Great product
I am using the shampoo for 2 weeks now and I can say that I feel the difference. My hair is less greasy and looks healthy. I am very happy with it. Thank you
13 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you, Ioana 💚 We’re so pleased your hair is already feeling healthier and less greasy after just two weeks. Lovely to hear you’re enjoying the results 😊
Hair and skincare
Love this company, so glad I found them. I’m using the hair shampoo and conditioner and my hair is so much fuller, love it. I also use the face cleanser and facial oils and my skin is so soft. My husband says I look younger everyday. So glad I found them
13 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you, Lesley 💚 We’re delighted both your hair and skin are benefiting from the products. Hearing your husband says you look younger every day is such a lovely compliment 😊
The shampoo and conditioner are fabulous!!
The shampoo and conditioner are absolutely fabulous! I cannot stress enough how much healthier, stronger, cleaner and shinier my hair has been since using it! I’ve used many salon brands over the years but I’ve never experienced the results I get from this combo. Less washing, less styling as it just feels so good every morning! Great product xx
13 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much, Wendy 💚 We’re thrilled to hear the shampoo and conditioner have given you the best results you’ve experienced, even compared with salon brands. Healthier, shinier hair with less styling needed is exactly what we hope for 😊
I'm not over impressed
I'm not over impressed, just like other purple shampoos I've tried it doesn't lather very well. Seems to have made my hair dry over time. Expensive when you don't get the results you were expecting!!!
12 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for sharing your honest feedback, Roo 💚 We’re sorry to hear the Purple Shampoo wasn’t the right fit for your hair and didn’t deliver the results you hoped for. Hair types can respond very differently, particularly with purple products, but we really appreciate you giving us a try.
We offer a 60-day refund/exchange policy. Please feel free to reach out to victoria@cornishseaweedbath.co.uk to arrange this.
Best wishes
Ellie
Scalp still dry
Used the shampoo 3 times (washing twice a week) and hair feels squeaky clean like a clarifying shampoo would make it feel, it looks drier at the ends, and unfortunately my perimenopausal itchy dry scalp is still itchy and dry. I still have tiny flakes on my clothes too. My search continues. Will try MooGoo next.....
12 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for your honest review 💚 We’re sorry to hear the products haven’t yet helped your scalp concerns as hoped. Hair and scalp adjustment periods can vary greatly from person to person, but we completely understand your frustration and appreciate you giving the products a try. We truly hope you find something that works well for you.
We offer a 60-day refund/exchange policy. Please feel free to reach out to us at victoria@cornishseaweedbath.co.uk to arrange this.
Best wishes
Ellie
I like the product BUT stress with customer service
Updated to take account of response—eventually put right after this review. So it is a good product for me and with persistence can get issues sorted!
I like the product BUT I followed the process they told me to follow in order to swap the normal shampoo in the two for three offer for purple shampoo and conditioner. They are the same price.
The told me to email them —when buying. I did. I literally send them a message on their message system, before buying as told. (Having already sent an email to discuss this and been told to follow that procedure)
When they said they had shipped on Monday morning o messaged again to check that they had read the message and done it.
In response I got the most annoying message back —they were glad I was super excited to buy the bundle and if I messaged them in advance, then in future they would see what they could do…
The sensible thing would be to 1. Allow substitution in ordering or 2. Include the purple shampoo in three for two
They could also have done good customer service —the email could have said, glad you like our product do you want to send back the mistakenly sent items to be substituted?
Anyway. It’s an expensive product so sadly I’m out!
12 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Hi Elane,
We're so sorry to hear about your experience with our customer service.
I checked and it looks like there was a miscommunication between you and Fay. Yes, we can always try to accommodate requests to change orders as long as it was not placed in the system yet. We can only do this if we will process your order on our end and send you an invoice instead of placing the order on your end.
We're so sorry if this was not clear and if it made things complicated.
We are indeed looking into adding more sets or bundles for the Purple range.
I am happy to resolve this concern to your satisfaction. Could you send us an email directly at victoria@cornishseaweedbath.co.uk. Victoria handles our escalations :)
Best wishes
Ellie
This works
I had a scabby rash on my finger caused by a ring I have been wearing for years. The pharmacist suggested cortisone cream which did nothing. I tried tea tree cream still no joy. I spotted the seaweed balm on facebook and thought I would try it, I was very impressed my finger responded in a very short time and is now nice and smooth again. Thank you 🙏
12 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much, Jill 💚 We’re delighted the balm helped soothe your skin so quickly after other products hadn’t worked. What wonderful news 😊
Smell divine
Got a body oil free with my usual purchase Thankyou CSC it smells divine and is duper moisturising
12 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you 💚 We’re so pleased you’re enjoying the body oil — and thrilled you received it as a lovely surprise gift 😊
I bought the purple shampoo then...
I bought the purple shampoo. This was so good that I immediately bought, ordinary shampoo, conditioner and cleanser. All are excellent products They are rich.have a good lather and leave my hair soft and manageable. As a free gift I recieved facial and body oils which I will certainly be buying again. They are non geasy and have worked wonders on dry skin. Which now feels supple and smooth.
To top it all the products come in great recyclable and reusable containers.
1 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much, Susan 💚 We’re delighted you loved the Purple Shampoo enough to explore more of the range. Wonderful to hear the products are helping both your hair and dry skin, and that you’re enjoying the recyclable packaging too 😊
This product has changed my life
This product has changed my life! It’s made a huge difference to my scalp. In truth, I cannot believe the difference myself. My scalp was sore, flaking and itching so much and despite several trips to the GP and medication nothing had helped. I have been using the shampoo and conditioner for about 4 weeks and my scalp is almost back to normal. I have recommended it to my niece, sister and my mum! My sister asked if I was getting paid to promote! I can confirm that I am not being paid and I never normally write reviews.
11 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much for sharing this, Julie 💚 We’re incredibly happy to hear your scalp is finally feeling calm and comfortable again after such a difficult time. Knowing you’ve already recommended us to family means so much 😊
No itching and no irritations - all natural ingredients and I love the products
My order was with me within 5 working days. I used the Haircare product - Shampoo & Conditioner. Wow! They smell great, I saw improvements in my scalp with the second wash. No itching scalp...What? Over the years I have tried quite a few products in the hope that at least one of them would help. Thank goodness for the Cornish Seaweed Bath Company. When I first used the shampoo, it took me a while to realise that it doesn't lather as much as off the shelf shampoos. It's because its all made with natural ingredients. The quality is fantastic! The products including the conditioner works wonders...for me, they are a game changer. I'm not going back to any other brand. I found these and I'm sticking with them. I even love the Bio-active Renewal moisturiser & facial oil. As for the Organic lip balm...I feel like I've just come out of a spa after my daily routine! Honestly, their products are awesome. Not cheap, but you certainly get what you pay for! I am recommending anyone & everyone to try them. They are, to my mind the best for my skin, and that is saying something because I have very sensitive skin. There is Nothing in these products to irritate it. I'm absolutely delighted!
11 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much, Val 💚 We’re absolutely delighted the products have been such a game changer for your scalp and sensitive skin. Your description of feeling like you’ve come out of a spa made us smile 😊 Thank you for such a thoughtful and detailed review.
Love the shampoo and conditioner
Love the shampoo and conditioner, my hair feels soft and fuller. The face oil is also very good. Would highly recommend these items, service is wonderful too.
11 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you, Gina 💚 We’re so pleased your hair is feeling softer and fuller, and that you’re enjoying the Facial Oil too. Lovely to hear you’ve had a great experience with our service as well 😊
Unfortunately the shampoo and…
Unfortunately the shampoo and conditioner wasn't for me, my head itched after my 3rd use.
The customer service part though was amazing 👏
It's definitely very dependent on the individual. I have read amazing reviews, delivery was super quick. Just not for me.
20 April 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you for your honest feedback, Tina 💚 We’re sorry the shampoo and conditioner didn’t suit your scalp, although we’re very pleased our customer service team could help and support you quickly. Hair and skin sensitivities can vary so much from person to person, and we really appreciate you giving the products a try.
Totally hooked on products
Superb products I use Nutrient hair shampoo and conditioner and would not change. my hair is no longer lifeless, stays clean for longer and feels in much better condition as I am over 60 I am continually looking to improve my hair skin etc
I also use several body products, lotion scrub and body oil and feel my skin is in really good condition. The face moisturiser is also now my go to product
Great website with offers always available any queries are dealt with quickly so they definitely deserve a 5star rating all round
10 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much 💚 We’re delighted you’re now completely hooked on the products and seeing such lovely improvements in both your hair and skin. It means a lot to hear our website, offers and customer support have all contributed to a positive experience too 😊
Beautiful hair and skin products from Cornish Seaweed Bath Co
Beautiful hair and skin products from this company. I have been using the hair products for a few months. I have white hair so I use the purple shampoo and conditioner, it doesn't send your hair blue!
Hair mousse, hair serum also lovely along with the hair oil. I get compliments on my hair all the time and always suggest they use this company.
Look forward to new products in the future.
10 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you so much, Helen 💚 We’re delighted you’re loving the full haircare range and that the Purple Shampoo keeps your white hair beautifully bright without unwanted tones. It’s wonderful to hear you receive compliments on your hair — and thank you for recommending us to others 😊
Excellent product
I received my shampoo and conditioner a few weeks ago and have not been disappointed..customer service was good and received my products very quickly and will definitely reorder when needed.
10 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you, Denise 💚 We’re so pleased you’re enjoying the shampoo and conditioner and that your order arrived quickly. Lovely to hear you were happy with the customer service too — we look forward to your next order 😊
Reply from The Cornish Seaweed Bath Company
Thank you, Kathryn 💚 We’re so pleased you’re enjoying the products and that everything arrived quickly for you.
Fabulous product
The product is brilliant love the shampoo and conditioner and the face and body oils are also excellent. The quality is superb
8 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you 💚 We’re delighted you’re loving the shampoo, conditioner and oils. It’s wonderful to hear you’re enjoying the quality across the range.
Love these products
Love these products
My hair is really benefitting from using them
Would definately recommend
6 May 2026
Unprompted review
Reply from The Cornish Seaweed Bath Company
Thank you, Shelley 💚 We’re so pleased your hair is benefiting from the products and really appreciate your recommendation 😊
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