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Core Balance Reviews 5,582

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of navigating the website and the straightforward ordering process, often highlighting competitive pricing and prompt delivery. Many consumers are very satisfied with their purchases, noting the good quality of the products, which often arrive well-packaged and in excellent condition. The efficiency of the service, from dispatch to delivery, is consistently mentioned, with many expressing their intent to use the company again. However, some people were dissatisfied with the delivery service, specifically mentioning issues with couriers like Evri, including misleading time slots, lost parcels, and items not arriving as expected. There were also occasional reports of incorrect products being dispatched initially, though the company's response to rectify these errors was generally appreciated.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, value for money, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, easy to follow,... See more

Service

People report positive experiences with service, often describing it as very good, efficient, and friendly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delive... See more

Company replied

Rated 5 out of 5 stars

Excellent set of weights and mat at a great price. Speedy delivery although the courier sent a misleading time slot for both deliveries. However, both deliveries arrived safely and I am very pleased w... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(5,582)

652 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful service

Awful. Item promised2 day delivery. Item still not received . Requested refund no reply. Rang customer service number says it’s not recognised . Still out of pocket no item received or refund

27 May 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Good morning Rebecca

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

Excellent!

We site good to navigate, found what I wanted straight away.
Price was good, arrived very quickly.
Good quality, very pleased.

19 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased you found the website easy to use and are happy with the price, quality, and fast delivery.

Rated 5 out of 5 stars

Excellent mat and price.

Excellent mat and price.
Delivered very quickly
Highly recommend

19 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased you're happy with the mat, price, and quick delivery. We really appreciate your recommendation.

Rated 5 out of 5 stars

Exactly as described

Exactly as described, quick delivery. Good quality

19 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased you're happy with the quality and quick delivery.

Rated 5 out of 5 stars

Excellent service and value for money…

Excellent service and value for money products. Very quick delivery. A easy to use website for ordering the items.
Very pleased with the quality of the weights.

15 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your lovely review! We’re pleased to hear you’re happy with the service, value, and quality of the weights, and that you found ordering easy.

Rated 5 out of 5 stars

Core Balance yoga mat…

I purchased a Core Balance yoga mat which was delivered on time and it is of good quality with clear markings/lines to enable good positions during yoga and pilates sessions. There has been some mat envy at the gym where I go.

8 May 2026
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Reply from Core Balance

Thank you for your lovely review! We’re pleased to hear you’re happy with the quality of your yoga mat and that it’s working well for your yoga and Pilates sessions. We really appreciate your feedback.

Rated 3 out of 5 stars

Delivery was excellent,product is OK…

Delivery was excellent,product is OK ..I ordered midday & received next day early mornings,the bands are not on the extra length side but nonetheless they are long ,the rubber of the elastics are bit on the stiff side..

15 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re pleased to hear you were happy with the fast delivery. We also appreciate your feedback on the bands and will pass your comments on to the team.

Rated 5 out of 5 stars

Fast delivery

Fast delivery - great mat😁

14 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re pleased to hear you’re happy with the mat and the fast delivery.

Rated 5 out of 5 stars

This company delivered so well

This company delivered so well. On arrival of product packaging included instructions and after- care. Didn’t have to wait long for delivery. Perfect.

12 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your great review! We’re pleased to hear you were happy with the delivery and the instructions provided, and that everything met your expectations.

Rated 5 out of 5 stars

Great experience

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, unlike some other brands. They are well made, exactly as described, competitively priced and they were packaged well. Delivery was quick too. I am very happy with my purchase and would definitely buy from the company again.

14 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your lovely review! We’re really pleased to hear you found ordering easy, delivery quick, and that you’re happy with the quality of the weighted balls. We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Great customer service

Great customer service. Ordered a pair of dumbbells, one was missing from the parcel when the delivery arrived. Emailed Customer services they posted out a replacement within 24 hours.

12 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your great review! We’re pleased to hear our team was able to resolve the issue quickly and get a replacement sent out promptly. We really appreciate your feedback.

Rated 5 out of 5 stars

Very fast efficient service and…

Very fast efficient service and delivery of the goods. Would highly recommend.

12 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your great review! We’re pleased to hear you’re happy with the fast, efficient service and delivery, and we really appreciate your recommendation.

Rated 5 out of 5 stars

Thanks Core Balance

Thanks Core Balance! Great product, great price and fast delivery.

19 May 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re pleased to hear you’re happy with the product, price, and fast delivery.

Rated 5 out of 5 stars

Good fast delivery

Good fast delivery , parcel well wrapped and what I ordered

8 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We’re pleased to hear your order arrived quickly, well packaged, and as expected.

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