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Core Balance Reviews 5,582

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the ease of navigating the website and the straightforward ordering process, often highlighting competitive pricing and prompt delivery. Many consumers are very satisfied with their purchases, noting the good quality of the products, which often arrive well-packaged and in excellent condition. The efficiency of the service, from dispatch to delivery, is consistently mentioned, with many expressing their intent to use the company again. However, some people were dissatisfied with the delivery service, specifically mentioning issues with couriers like Evri, including misleading time slots, lost parcels, and items not arriving as expected. There were also occasional reports of incorrect products being dispatched initially, though the company's response to rectify these errors was generally appreciated.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the good quality, value for money, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the quick and prompt... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the products... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process simple, easy to follow,... See more

Service

People report positive experiences with service, often describing it as very good, efficient, and friendly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great company I found whilst googling on line Really competitive pricing and equipment really good quality! Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂 Ret... See more

Company replied

Rated 5 out of 5 stars

To be honest I was trying to order from another site & couldn't get it to load. I found you site with ease 😊 the ordering process was simple & easy to follow too, prices were competitive & the delive... See more

Company replied

Rated 5 out of 5 stars

Excellent set of weights and mat at a great price. Speedy delivery although the courier sent a misleading time slot for both deliveries. However, both deliveries arrived safely and I am very pleased w... See more

Company replied

Rated 5 out of 5 stars

Core Balance website and ordering was easy to use and they kept you updated at every step. I bought a set of 1kg weighted balls for shoulder therapy and they were already inflated and ready to use, un... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Weightlifting Area

Written by the company

We're Core Balance, the home of affordable fitness, perfectly balanced for everyone. All our fitness products are designed with your personal lifestyle in mind. We understand it’s difficult to exercise at the same time every day. Sometimes, life gets in the way. By producing portable fitness equipment that you can use at home and on the go, we aim to empower you to exercise when you want to do it. After all, when you can exercise on your own terms, you’re more likely to stick to it and become a fitter, healthier, happier you.

Our Purpose & Promise

Written by the company

Mission
There’s an exercise out there for everyone, it’s our mission to help you find yours. By creating home fitness products to suit all abilities, we aim to make a healthy, balanced lifestyle accessible to all.
Vision
Exercise shouldn’t be a chore – it should be fun! When it’s fun, it fits seamlessly into our daily lives. We want to show everyone how fun exercise can be and inspire them to become healthier, happier people.

Free UK Delivery

No Minimum Spend

Purchases completed before 2pm will be dispatched the same day.

Contact info

Business can save up to 36%

Join our Partner Programme and unlock big savings

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.6

All reviews

(5,582)

652 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast response to my order

Fast response to my order which was delivered very quickly.

1 June 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad to hear your order was handled quickly and delivered promptly.

Rated 1 out of 5 stars

Very uncomfortable also steel hoop digs…

Very uncomfortable also steel hoop digs into the top of my feet.

2 June 2026
Core Balance logo

Reply from Core Balance

Good morning

I sorry to hear about the issue you have had.

If you would like to contact our customer service team, they would be happy to assist you.

Kind regards
Customer Service Team

Rated 5 out of 5 stars

fast delivery, no issues

Fast delivery and solid product, no flaws. Would buy again.

26 May 2026
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Reply from Core Balance

Thank you for your review! We're glad to hear you were happy with the product and fast delivery. We appreciate your support and look forward to your next order.

Rated 5 out of 5 stars

Pilates ball.

Good communication, arrived in good time.

31 May 2026
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Reply from Core Balance

Thanks for your review! We're pleased your Pilates ball arrived quickly and that you were happy with our communication.

Rated 5 out of 5 stars

Those resistance tubes makes me look kinda statuesque!

I am 62 and diaberic Type 2. I must look after myself as, unlike any other machines, the human body is the only one that ages and go under organic physical challenges (growth/repair/fatigue/sickness) for decades, non stop.

Add to that mental health to keep in check on a daily basis.

I did Martial Arts and bodyduilding in my younger years; and the Core Balance Brand is just exquisite in quality: Core Balance resistance tubes which I bought in Dec 2023, keeps me well in shape in my senior years!

As efficient as a gym!

Thanks guys and gals! You DO rock!

Pascal Gillon
Founder
gillonium.org

7 May 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your kind and thoughtful review, Pascal. We're really pleased to hear you're enjoying your Core Balance resistance tubes and finding them effective in keeping you active and strong. Wishing you all the best with your training and wellbeing.

Rated 5 out of 5 stars

Prompt delivery with updates

Prompt delivery with updates, arrived well packaged

20 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad your order arrived quickly, with helpful updates, and was well packaged.

Rated 5 out of 5 stars

Great product

Great product. Does exactly what it said it would , and was exactly what I needed. Well packaged and delivered on time.

27 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We're glad to hear the product met your expectations and arrived well packaged and on time.

Rated 5 out of 5 stars

Competitive price

Very pleased. As descibed. Better price than Amazon.

26 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased to hear you're happy with the product and value for money.

Rated 5 out of 5 stars

Very happy with products I purchased

Very happy with products I purchased. Communication was good re. delivery date and shipping was fast.
Items arrived well packaged.

2 June 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased to hear you're happy with your purchase, delivery updates, and fast, well-packaged shipping.

Rated 5 out of 5 stars

I bought 2 sets of weights which…

I bought 2 sets of weights which arrived quickly. One was slightly damaged (but still usable), so I contacted Core Balance and was promptly offered a partial refund. Great customer service. I'm happy with my weights.

11 May 2026
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Reply from Core Balance

Thank you for your review! We're glad you're happy with the weights and our customer service.

Rated 4 out of 5 stars

Ordering and website services were fine…

Ordering and website services were fine but the two products that I ordered (Medicine Ball and 2x Pilates Rings) came in separate deliveries, via Evri, one day after the other, which isn't very environmentally friendly! I also had a delayed response from the company when applying for their Partnership Programme which in turn delayed me ordering and resulted in a disappointed a client.

25 May 2026
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Reply from Core Balance

Thank you for your feedback. We're glad the ordering process went smoothly, and we appreciate your comments regarding delivery and response times, which we'll take on board.

Rated 5 out of 5 stars

Quick service

Quick service, well packaged and a great product

25 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you're happy with the service, packaging, and product.

Rated 5 out of 5 stars

Great company I found whilst googling…

Great company I found whilst googling on line
Really competitive pricing and equipment really good quality!
Had to return some dumbbells I ordered as they were too heavy, wishful thinking 🤣😂
Returns policy simple and postage paid!
Very satisfied customer, will certainly use this company again👍

25 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you're happy with the quality, pricing, and our returns process.

Rated 4 out of 5 stars

Quick delivery

Quick delivery

25 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review! We're glad you're happy with the quick delivery.

Rated 5 out of 5 stars

Great products

Great products, repeat customer. Highly recommended.

17 May 2026
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased you're happy with the products and really appreciate your continued support.

Rated 5 out of 5 stars

I was updated about delivery

I was updated about delivery. Used product for the first time today and I love it. Thank you.

24 May 2026
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Reply from Core Balance

Thank you for your review. We're pleased you're happy with the updates and that you're enjoying the product.

Rated 5 out of 5 stars

Quality Kit

Easy to find out the kit I required, straightforward to order, and delivery was prompt. The difference from the last company I used was that my order came boxed and protected with no damage, so full marks for that.
I will definitely use this company again and would recommend it to anyone.

28 May 2026
Unprompted review
Core Balance logo

Reply from Core Balance

Thank you for your review. We're pleased you found the ordering process easy and that your item arrived well protected and in great condition. We really appreciate your recommendation.

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