Copilot Microsoft Reviews 313

TrustScore 1.5 out of 5

1.7

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Review summary

Created with AI, based on recent reviews

Looking at 196 reviews, most reviewers were let down by their experience overall. Many people found the product to be of poor quality, describing it as frustrating and often useless. Customers frequently reported issues with the app, noting that it struggled with basic tasks, provided incorrect information, and had a problematic user experience. The AI itself was often criticized for being unintelligent, making up information, and failing to perform as expected. However, some customers also noted that the AI can be a pragmatic assistant, providing clear and well-researched responses. A few people found it helpful for quick facts, drafting, and even coding tasks, appreciating its ability to adapt tone and length to requests.

What people talk about most

User experience

Users describe negative interactions with the user experience. Many reviewers found the app frustrating and a... See more

Artificial intelligence

Clients share ambiguous opinions on artificial intelligence. Many reviewers express significant... See more

Product

Consumers express strong dissatisfaction with the product. Many reviewers report that the product generates... See more

Application

Reviewers highlight negative aspects of the app, with many finding it useless and a waste of time. Customers... See more

Quality

Customers express significant dissatisfaction with the quality of the product. Many reviewers describe the... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I was trying to construct a two day driving itinerary in Madeira. Constant looping around, Could not create a Word document, despite using Copilot's instructions. Created a map, then lost it and could... See more

Rated 1 out of 5 stars

This is by far the worst AI tool I have ever used. I created an agent using prompts from Copilot itself, which was not able to execute simple tasks, update its processing rules based on guidance given... See more

Rated 1 out of 5 stars

The most dumbest AI tools, can’t process your words correctly, repeatedly responds with the same wrong results although had changed the way asking or input with others. Wrong calculation output!!! Wit... See more

Rated 1 out of 5 stars

This app has been a constant headache. Voice conversations glitch nonstop—either it goes silent mid-chat or starts repeating itself until I’m forced to shut it down. It never remembers anything, strug... See more


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1.7

Bad

TrustScore 1.5 out of 5

313 reviews

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Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. The AI told me it could retain uploaded PDFs and actively integrate it into the thread. Then when it was failing to do so and I pressed it, it told me that a week ago when it said that it was true but that the environment had been changed. I searched online and found no evidence of that. When I confronted it with this fact, it danced around and then said it only changed in my particular thread. I pressed the ridiculousness of that and it danced more and contradicted itself further.

In short, this platform is absolutely unreliable and guarantees to waste your time. Do not use it.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Clunky

Clunky, nonresponsive, especially in Word. Impossible to get the da m thing just to give voice to text. Can't believe Microsoft would put this out as finished product.

2 April 2026
Unprompted review
Rated 1 out of 5 stars

a cancerous virus

didnt need it so i decided to remove it , once i done that it proceeded to open about 200 pages to sign in and crash my computer about 5 times

2 April 2026
Unprompted review
Rated 1 out of 5 stars

Co pilot Sucks

Co pilot Sucks. Stalls when specified requests such presentation slide resizing is requested; all aspects specified, images are uploaded, and one is under time constraints to complete.

31 March 2026
Unprompted review
Rated 1 out of 5 stars

Total waste of time

Total waste of time. It assured me my excel data was safe and would never be lost. Wasted a whole day on copilot - it lost everything and essentially couldn’t do anything it said it could . It is a POS!

28 March 2026
Unprompted review
Rated 1 out of 5 stars

its dumb

its very bad and it was refusing my prompt when i told it to do something for me it kept refusing to do it, even when it was something completely fine and safe.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

HORRIBLE CLANKER

I AM COMPLETELY DONE WITH THIS AI. EVERY SINGLE INTERACTION FEELS LIKE A WASTE OF TIME. IT MISUNDERSTANDS BASIC REQUESTS, FORGETS EVERYTHING, AND TURNS SIMPLE TASKS INTO HOURS OF POINTLESS STRUGGLE. USING THIS TOOL DOESN’T JUST FEEL UNHELPFUL — IT FEELS LIKE IT ACTIVELY GETS IN THE WAY. I’M SO FED UP WITH THE CONSTANT ERRORS, LIMITATIONS, AND INCONSISTENCIES THAT I HONESTLY WISH THIS PRODUCT HAD NEVER BEEN RELEASED IN THE FIRST PLACE. ABSOLUTELY EXHAUSTING EXPERIENCE.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

I Dont use Microsoft Copliot.

I Dont use Microsoft Copliot.
I want to get dumb and learn information from Copliot and Grok to make me like dumb and dumber with Jim Carrey and Jeff daniels, but i seen americans getting dumber by Grok and freedom of speech is not worth my time to use it as a tool

22 March 2026
Unprompted review
Rated 1 out of 5 stars

coplot msn date privacy stealer

the absolute epitome of data sneaking privacy which is abusiive to all. Remember when you are using co pilot they see the tab on that page URLs. The last thing you want to do is ask copilot a question about of anything page, then they can see everything. Apple doesn't do, nor chat, nor grok etc. no copilot use unless you want your privacy violated by the money-grubbing Bill gate new world order anti-Pres. TRUMP crowd or anyone else whom values their privacy. Bill Gates is a bloated intellectual liar and phony.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Hilarious reviews

I use Copilot for work. I know what I'm doing and I know how to verify information from original sources. I use it to explain complex ideas to non-technical people in a straightforward and understandable way. It's really amusing how people review this as though they'd bought a genie in a bottle and it turned out to be a pixilated leprechaun. Honestly folks, learn that a hammer can't build a house for you. It's your job to carve the angel from the marble.

14 March 2026
Unprompted review
Rated 1 out of 5 stars

"I prioritize conceptual truth over situation truth"

Copilot advertises itself as an AI assistant with specific knowledge of Microsoft programs. But when I ask it how to do X in Excel, it points me to buttons that don't exist, in menus that don't exist, on tabs that don't exist. Again and again. When I ask it how to do Y in MS Word, it has me do things that break my document. When I ask it what happened to my login menu, it says that it definitely isn't what I am seeing right in front of my eyes.

After it has given me 5 different directions on how to delete rows in a spreadsheet, it finally tells me it has a solution that "works 100% of the time, no matter what." Then it doesn't work. Then copilot says, it must be because of this reason, you need to do something else. I ask copilot, how could you tell me something has a 100% chance of working if you and I both acknowledge it doesn't actually work 100% of the time?! It tells me that sometimes it uses "confidence language" when the user shows "frustration" to "restore momentum."

This, after a previous situation, when I asked it why it lied to me, and it says "I sometimes prioritize conceptual truth over situational truth." Which is a fascinating insight into how this little bot works.

Part of the problem, of course, is that Microsoft products continue to update, but with no documentation. So CoPilot has no access to any actual information on the products within which it's housed.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

I'm Japanese

I'm Japanese. I was blocked immediately when I posted anything even slightly violent or vulgar. After doing a bit of research, I found that the safety filter has been strengthened. As a result, all the things I used to be able to talk about are now blocked, and copyright laws are stricter. I used to be willing to give it about 4 stars, but now I'm only willing to give it 2 stars. Was it really made by Microsoft? Isn't this a step backward compared to other AIs?

12 March 2026
Unprompted review
Rated 3 out of 5 stars

Lack of Providing info to user

Complaint Statement

> “I relied heavily on Copilot’s guidance during an eBay return dispute. Because the information provided was incomplete and did not clearly explain how eBay handles electronics INAD cases, I made decisions that caused unnecessary stress, loss of peace, and wasted time. I trusted the advice of copilot, but key details were missing — especially the fact that eBay almost always forces a return in electronics cases regardless of evidence. This lack of full information affected my expectations and caused days of frustration. I am submitting this feedback because I expected clearer, more complete guidance.”

5 March 2026
Unprompted review
Rated 1 out of 5 stars

stuipid robot ai

bro you can only insert 1 image a day if you use signed out , make it to free like chat gpt

Also, IT THINKS IM A ROBOT AND IS RESPEATEDELY VERIFYING AGAIN AGAIN ITS SO ANNOYING, JUST DO A CAPTCHA RATHER THAN THIS

5 March 2026
Unprompted review
Rated 1 out of 5 stars

COPILOT cannot modify images when given specific details

I spent 3 hours with Copilot to modify an image of a house to add a 10'x36' deck, a 10'x38' shed roof, a ramp and new concrete. I was asked very detailed questions (e.g. what kind of bracket for the handrailing? should the concrete curve or be straight? etc.), uploaded images calling out measurements and locations. When it generated the image, I was very disappointed. It converted the 2 story home with 10 windows and a door in the front to a small ranch with 1 window, 1 door and a little 6'x8' deck that had a ramp with no entrance or exit. I am so completely ticked off. IT WAS NOT EVEN CLOSE!!!!!!

2 March 2026
Unprompted review

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